Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Google Glass is still at a rudimentary stage. c) Donald Steel. The result of what you do.

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Crisis Communications Transportation Conference Social Media 148

PR Fuel

SEPTEMBER 16, 2020

There are five key components to public relations that should all work together to build and improve your company’s reputation. It can even help you appear higher in Google search results. More than three billion Google searches are made every day. Crisis Communications. Reputation and Brand Management.

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Crisis Communications Product Launch Crisis Reputation 105

PR in High Definition

MAY 28, 2019

Amazon, Google… so many of the big guys have suffered recently. Meanwhile, Google has had a succession of incidents involving pay-outs to the executive accused of sexual assault, followed by a global walkout, and more recently, reports that the firm retaliated against two of the female employees who organised the walkout.

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Reputation Employee Google Internal 48

PR in High Definition

JANUARY 23, 2020

The business case for improving and protecting a reputation cuts across an entire organisation. HR takes an interest as it’s important to be seen as a good employer, whilst it is IT’s job to safeguard the organisation’s assets, including, in some part, its reputation. And have you asked the right questions? So, who’s on the list?

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Reputation Handbook Exercises Groups 48

Newsfile

JANUARY 30, 2024

For example, ChatGPT will soon understand, interact and communicate using many different methods like text, images, video, audio and more. Along the same lines, Google currently offers Gemini Pro in Bard. 51% of PR professionals believe that social listening is one of the most effective ways to measure and assess reputation.

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Trends YouTube Video Social Media 105

Stephen Waddington

NOVEMBER 5, 2020

If we live our best lives on Instagram or Snap, we live our real lives on Google. billion Google searches each day according to Internet Live Stats. billion Google searches each day according to Internet Live Stats. Google is a powerful source of insight because the sample size is huge,” said Bayles. There are 3.5

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Google Reddit Comparison Trends 124

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

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Crisis Communications Crisis Social Media Reputation 120

David PR Group

MAY 15, 2014

We have to use other means to safeguard our online reputation. The first and best defense is to, simply, have a good reputation. While some businesses (retail, restaurants, hotels) feel the most impact from reviews, Google offers the ability to review any business which has a Google Places listing. www.davidpr.com.

Reputation 40

Reputation Hotels Crisis Management Google 40

Newsfile

OCTOBER 24, 2023

As a PR professional, you are most likely focusing on trying to enhance your company’s reputation. This means that avoiding PR communication mistakes is probably high on your list of priorities. This means that avoiding PR communication mistakes is probably high on your list of priorities.

Communications 52

Communications How To Corporate Training 52

Melissa Agnes

JUNE 12, 2014

Two years ago this month, Rich Klein , Jonathan Bernstein and I started a weekly Google Hangout where we would discuss the latest and hottest crisis trends and crises in the news. We named it, The Crisis Show. The challenges that students and professors face when it comes to social media and managing their online reputations.

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Crisis Crisis Management Crisis Communications Interviews 186

Landis PR

JANUARY 30, 2024

Note: This is a reposted blog by our Public Relations Global Network Partner, Michelle Lyng, Novitas Communications. Many people understand that public relations can drive reputation, but some struggle to recognize that public relations can drive revenue. For the Photo courtesy of Pixabay original blog, please visit here.

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Leadership SEO Measurement Reputation 105

Onclusive

JUNE 29, 2018

How and when your brand responds to the press is crucial to saving your brand’s reputation. How crisis communications has changed. Heidi kicked off the webinar by highlighting how social media has fundamentally changed crisis situations from two-way feedback to all-way, rapid response conversations.

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Crisis How To Brand Branding 186

Prohibition

DECEMBER 9, 2021

Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough.

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Crisis Crisis Management Reputation Crisis Communications 62

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. Some comments and takeaways on Plains All American Pipeline’s crisis communications. Share price drop.

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Crisis Crisis Communications Crisis Management Twitter 154

David PR Group

JULY 8, 2015

As I develop my own reputation as something on an online reputation fixer, I have learned that a huge number of folks have issues with our digital world. Sometimes Google is on your side. Google strives to give us the best possible search results, I explained. It enables people to say almost anything they want.

Reputation 40

Reputation Google Groups Government 40

PRSay

APRIL 22, 2021

The bulk of this loss comes from stock market volatility stemming from financial disinformation campaigns, but the widespread proliferation of misinformation has also forced companies and organizations to increase spending on reputation management, brand safety, employee health and wellness, and crisis communication efforts.

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Financial Reddit Advertising Advertising 192

Sword and the Script

OCTOBER 25, 2022

I have to use Teams, Wrike, Kapost, Dropbox, Google Drive, Google Data Studio, Sharepoint, Salesforce, Oktopost and Slack to communicate with clients and teams. Heightened customer reputation, improvements to retain customers, reorganizations.”. Crisis interrupted. Many platforms for collaboration. “It

Communications 126

Communications Crisis Internal International 126

Flack's Revenge

OCTOBER 24, 2018

But they should come clean, and ‘fess up to problems when they occur, according to the basic tenets of crisis management. Google learned this painful lesson recently, when reports made it clear that they sat on news about a massive breach. It is here that good old PR and crisis management can help.

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Crisis Management Crisis Employee Google 123

Stuart Bruce

NOVEMBER 10, 2017

The Chartered Institute of Public Relations’s definition of public relations is: Public relations is about reputation: the result of what you do, what you say and what others say about you. Simple, but essential questions to help prevent the need for crisis communications. Are we practising what we preach?

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Case Study Crisis Communications Corporate Leadership 99

Onclusive

MAY 18, 2017

PR is the most effective tool for reputation management. We all watch along uncomfortably when large companies handle crises poorly, which is exactly why crisis communications and reputation management are so important for companies of all sizes.

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Advertising Advertising Data LinkedIn 150

Critical Mention

FEBRUARY 5, 2019

Last but certainly not least, crisis communications is another benefit of following trends. By monitoring trending topics in your industry, you can manage your brand’s reputation. Two great ways to know what’s trending is through Google and social media trends. Each platform has its own trending section: Google Trends.

Trends 61

Trends Viral Analysis Crisis 61

Prohibition

JANUARY 14, 2022

What is a PR Crisis? A PR crisis is a negative story about your brand that threatens the reputation of your organisation, causes reputational damage, or negatively impacts sales or stock value. A crisis could be triggered by an accident, a serious error, or an inappropriate action. What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Cision

DECEMBER 4, 2017

So, the GitLab staff decided to rope in the professional community for help. They shared a Google doc with live notes, live YouTube video streams, and formulated #HugOps to cover social media. This strategy turned GitLab’s crisis into a challenge for fellow community members. Google Doc with live notes [link].

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Crisis Brand Branding How To 271

Stephen Waddington

NOVEMBER 10, 2017

Amazon’s Alexa and Google Home use voice as an interface between human and machine. Both Alexa and Google Home provide native tools to enable developers to build applications for the platforms. Also in crisis communication. It coincides with the growing sophistication of software or so-called artificial intelligence (AI).

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Tools Publicity Software Transportation 79

Polaris

JUNE 24, 2016

These are words to live by when it comes to issues management and crisis communications. While your IT team is busy containing the security problem, communicate quickly, directly and honestly with affected customers and other stakeholders. Google Alerts are a cost effective way to track what people are saying about you online.

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Communications How To Crisis Survey 119

Sword and the Script

DECEMBER 26, 2017

11) Corporate reputation suffers with bad experiences. “82% 12) Emotion in crisis communications works. Corporate Reputation ). With the exception of Google search advertising, confidence in digital or social platforms is significantly below 50%.”. billion searches every day on Google. Brands in Politics ).

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Content Marketing SEO Social Media Marketing 126

David PR Group

JUNE 2, 2014

Google last week unveiled a system which enables citizens of the European Union to ask the search engine to remove results from its listings. Europeans who want personal information removed from search results can make their case directly to Google via an online form. have Google’s “Right to be Forgotten” too?

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Google Policies Reputation Crisis Communications 40

Katie Paine's Measurement Blog

MAY 23, 2023

But since we don’t have access to their website or Google Analytics data, we turn to proxies for indications of progress towards that goal. The acceptable proxies We used Google Trends to see how Qatar stacked up in terms of search for the last 90 days.

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Tourism Analysis Measurement Google 52

Shift Communications

JULY 19, 2017

Thanks to Google Trends , we know interest in the term “shark attack” is set to increase drastically as searches for “shark week” do: According to The Florida Museum of Natural History’s International Shark Attack File, 2016 saw 84 unprovoked shark attacks, which is on par with the average 82 incidents a year. Media training.

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Case Study Crisis Management Crisis Study 118

Landis PR

DECEMBER 18, 2023

If you enjoyed this episode, please follow the PRGN Presents podcast in Apple Podcasts, Spotify, Google Podcasts, or any other podcast app. On this week’s episode of PRGN Presents podcast , we’ll share tips for how to effectively amplify your PR wins. We publish new episodes every other Thursday.

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Conference Consumer Social Media Google 59

PR Conversations

OCTOBER 27, 2023

Is recent social media engagement related to new research and/or a growing personal interest, or is it mainly a tool for reputation management regarding possible (mis)interpretation(s) of your theoretical body of work? A reputation is nothing more than what members of a public think and say about an organization. At the Arthur W.

Reputation 52

Reputation Social Media Internal International 52

Sword and the Script

SEPTEMBER 23, 2014

Two and a quarter million search results in Google for the words “ Kent State Sweatshirt ” and I’m confident the vast majority of those links are tied to this marketing stunt. Most of the pundits say that in the long run stunts like these will ruin a corporate reputation. PR crisis communications marketing outrage PR crisis'

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Company Apparel Airlines Crisis Communications 110

Landis PR

OCTOBER 2, 2023

I’m talking about a two-pager (google sheet, tracker, project management software, whatever) that itemizes activities in weeks, months, quarters. Photo courtesy of Pixabay Know your plan I’m not talking about the ponderous strategic plans of old that became unwieldy 50-slide powerpoints.

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Agency Meeting Technology Software 64

Critical Mention

AUGUST 2, 2018

According to Google Finance, as of last fall the “Big Five”: Apple, Alphabet, Amazon, Facebook and Microsoft, were worth a whopping $3.3 The impact of technology on public relations is accelerating. As such, PR pros must determine how they can best leverage technology to stay current. trillion combined. Embrace the Technological Future.

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Technology Crisis Communications Pitching Software 60

PR in High Definition

FEBRUARY 17, 2017

Since the elections in November, President Trump has publicly attacked over 60 organisations (and counting)—including Microsoft, General Motors, BBC, Boeing and Sony—putting marketing and PR teams on the defensive to protect their brand’s reputation and share prices.

Strategy 72

Strategy Brand Branding Employee 72

Landis PR

SEPTEMBER 18, 2023

If you enjoyed this episode, please follow the PRGN Presents podcast in Apple Podcasts, Spotify, Google Podcasts, or any other podcast app. Check out the PRGN Presents podcast to hear more as Abbie Fink from HMA Public Relations and I talk more about the topic of event sustainability. We publish new episodes every other Thursday.

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Government Measurement Groups Corporate 69