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Twitter’s ‘Blue Check’ Chaos Erodes Trust in Crisis Communications

PRSay

But for public safety communicators, changes to Twitter’s blue-check policies have sown confusion and eroded trust during emergencies. Especially in a crisis situation, [Twitter is] a way to share information with the greatest number of people,” said Donyale Padgett, a professor of communication studies at Wayne State University in Detroit.

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Crisis? Here are 7 Communications Actions to Take Immediately

Landis PR

Successful crisis communications strategizing occurs before an incident. My boss at the college radio station believed in Murphy’s Law: If anything can go wrong, it will. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. The post Crisis?

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Being the Boss of 2022: Bruce Springsteen’s Guide to Communications Trends

PRSay

More than 50 years later, his words ring true as a map to become a better communicator in 2022. Teams must also devote time to communicating the need to increase fees and lower delivery speeds. Proactive crisis communication is essential to build equity, protect against hate and be accessible to people looking for good in the world.

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Doing Crisis Communications Right – Your Follow Up Questions Answered

Melissa Agnes

Since the podcast on “ doing crisis communications right “, with Captain Chris Hsiung and Shino Tanaka, aired last week, I’ve received some really great follow up questions from listeners. Your follow up questions answered: Doing crisis communications right.

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Top 10 Marketing & Communications Posts of 2017

Cision

United Airlines reminded all of us why crisis PR is still incredibly important. Earned media has become increasingly important with 89 percent of marketing/communications professionals saying they use it to support the demand generation goal of driving brand awareness. Radio Stations. Top 10 U.S.

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The Do’s and Don’ts Of Handling A PR Crisis

Flack's Revenge

A PR crisis could ravage your reputation, and any number of potential developments can trigger one. There are ways to reduce the impact of a PR crisis, the best of which is to prepare for one. This can be achieved even though the specific circumstances that touch off a crisis cannot always be foreseen. Coach your spokespersons.

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Taylor Swift’s Lessons for Communicators

PRSay

Whether you’re a diehard Taylor Swift fan or just know her songs from the radio, her smart moves in 2021 and in the past offer lessons for PR professionals. With a solid communications plan, any brand can similarly reinvent its image and reemerge anew. The communications world is smaller than we realize.