Twitter’s ‘Blue Check’ Chaos Erodes Trust in Crisis Communications
PRSay
NOVEMBER 23, 2022
But for public safety communicators, changes to Twitter’s blue-check policies have sown confusion and eroded trust during emergencies. Especially in a crisis situation, [Twitter is] a way to share information with the greatest number of people,” said Donyale Padgett, a professor of communication studies at Wayne State University in Detroit.
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