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Twitter’s ‘Blue Check’ Chaos Erodes Trust in Crisis Communications

PRSay

Especially in a crisis situation, [Twitter is] a way to share information with the greatest number of people,” said Donyale Padgett, a professor of communication studies at Wayne State University in Detroit. Rogosky, who lives in Long Island, N.Y., But with all the new check marks, she didn’t know which information she could trust.

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The Do’s and Don’ts Of Handling A PR Crisis

Flack's Revenge

A PR crisis could ravage your reputation, and any number of potential developments can trigger one. There are ways to reduce the impact of a PR crisis, the best of which is to prepare for one. This can be achieved even though the specific circumstances that touch off a crisis cannot always be foreseen. Coach your spokespersons.

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Melissa Agnes Discusses Ebola Crisis and Jian Ghomeshi Scandal on CJAD

Melissa Agnes

Melissa Agnes is referred to as “the official crisis manager of the Tommy Schnurmacher show”, which is Montreal’s leading morning radio talk show on CJAD. Last week, Melissa had the pleasure of chatting on air with Tommy about the Ebola crisis, the Jian Ghomeshi Scandal and the Ottawa shooting that took place last month.

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Melissa Agnes Discusses Crisis Management for Businesses on The Social Network Show

Melissa Agnes

When Crisis Comes Calling: Crisis Management for Business. Melissa Agnes, international crisis management speaker and consultant, was a recent guest on The Social Network Show, a radio show broadcasted out of Las Vegas, Nevada. Within this interview, Melissa discusses: Real-world examples of successful crisis management.

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Issue? Crisis? What’s The Difference and Why Is It Important?

Melissa Agnes

It’s a major mistake to treat issue and crisis as interchangeable terms. Issues can be the warning signs that a crisis is possible. And issue management can be regarded as a powerful tool for crisis prevention. In fact a crisis has been known to be described as an issue that WASN’T managed.

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Crisis? Here are 7 Communications Actions to Take Immediately

Landis PR

Successful crisis communications strategizing occurs before an incident. My boss at the college radio station believed in Murphy’s Law: If anything can go wrong, it will. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. The post Crisis? By Andy Lowe.

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How Roy Williams created his own Crisis PR event

The Stalwart Blog

Here you are, the perennial winning Head Men’s Basketball Coach from the University of North Carolina, Roy Williams, and you go on a local radio show to say that you possess one of the least gifted teams in your career. Instead, Roy Williams created a mini-crisis of his own doing because of some silly, off-the-cuff phrase.

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