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2017 Crisis Management That (Mostly) Worked

ImPRessions - Crenshaw Communications

Armchair PR experts get lots of mileage from critiquing crisis management by major brands and businesses this time of year. But what about the crisis situations that are handled well? But in the spirit of fair play, here are some examples of reputation management that succeeded in 2017.

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Why the ‘Stealing Thunder Theory’ of Crisis Comms Requires Focus and Intent

PRSay

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. Critical audiences today expect transparency from brands and those with whom they do business.

Crisis 141
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Ignoring Criticism and a Damaging Reputation

Ronn Torossian

SeaWorld found itself involved in a big crisis management mistake made by the Orlando Business Journal. This occurred after the outlet reported that one of its polls was being tampered with by the theme park chain. The post Ignoring Criticism and a Damaging Reputation appeared first on.

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Top Newsletters For PR Teams At High-Growth Companies

ImPRessions - Crenshaw Communications

Muck Rack Daily Muck Rack is already a valuable tool for anyone in PR, and their newsletter is perfect for not only daily industry insights/trends, but also keeping tabs on moves in the journalism and media world. It’s a great resource for angles to send to clients, newsjacking opportunities, or just a way to be more informed.

Company 203
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Maxim Behar for “24 Chasa": "PR crisis management became routine"

Maxim Behar

Now everything is PR, communications, and management. If we have to work diligently for our customers, and this is now mandatory, we need to manage their brands, messages and products more than ever. In fact, I've been doing this for at least 40 years - first in journalism and then in business. Just us, not them.

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5 Steps to Creating a Strong Brand

Critical Mention

Telling stories that provoke engagement and resonate with desired audiences is a surefire way to create a strong brand. No matter what type of brand you’re representing, it’s important to create compelling messages and content to hold your audience’s interest. Once you find something that truly works for your brand, stick to it.

Brand 126
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The dark side of Brand Journalism is crucial

Presspage

The PR team is only called in to fix things when a crisis has already started. The PR team itself has a critical role to play in creating systems and workflows for effective crisis management AND prevention. This is not simply the fault of the other departments.