Cision

JULY 12, 2016

In this interview, Joanna discusses the ways television and entertainment brands have adapted to new audience consumption habits, what to do when a crisis hits and how to get started in the communication industry. Have you ever had to deal with a major brand crisis? Image via John Paul Filo/CBS ©2016 Smithsonian Channel.

Television 120

Television Crisis Crisis Management Fashion 120

ImPRessions - Crenshaw Communications

APRIL 10, 2018

Media training can be a useful communications tool, whether it be for national TV interviews or phone chats with small trade press. Several factors determine how the public will receive a video/interview apology. Scandal: 2016. In interview with Jim Cramer on his CNBC show, Stumpf accepts no real responsibility.

Interviews 170

Interviews Media Training Training Video 170

Cision

SEPTEMBER 8, 2016

In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research. What are your secrets for crisis communication success? There are two critical steps that must occur during a crisis.

Crisis Communications 120

Crisis Communications Crisis Reputation Social Media 120

MaccaPR

SEPTEMBER 13, 2016

But oh, lordy – we as communications and marketing professionals can receive a master class in what NOT to do during a crisis from Lochte’s self-immolation at the 2016 Summer Olympics in Rio de Janeiro. August 19, 2016. Who was at fault? Digging the hole deeper, Lochte added, “We’re just trying to get this over with.

Crisis 48

Crisis Airlines Reputation Corporate 48

ImPRessions - Crenshaw Communications

AUGUST 7, 2018

Many tech-oriented narratives, from ongoing privacy breaches to Facebook’s role as a tool for Russian disinformation in the 2016 election will be discussed for months and years after the fact. Another example is the YouTube brand safety crisis.

Pitching 136

Pitching Media Privacy YouTube 136

Cision

MARCH 8, 2016

If you’re not monitoring what people are saying, your brand could have a full-blown crisis on its hands. In this interview, he discusses why financial firms are under attack, how brands should respond to social media crises and what the key factor is for protecting a brand’s reputation. Want to improve your media relations?

Financial 120

Financial Reputation Newspapers Social Media 120

MaccaPR

JUNE 8, 2017

In this interview, Roshini dishes on how PR people can pitch their clients to be in front of her microphone, why radio is still vital in the age of Twitter, Snapchat and Pinterest; and how former Secretary of State Madeleine Albright is one of her girl crushes. A guest who thinks of their interview as a conversation.

Radio 89

Radio Instagram Pitching Interviews 89

Ethical Voices

FEBRUARY 26, 2024

The most difficult ethical challenge for me occurred following the Pulse nightclub tragedy in 2016. We had a great crisis plan on the shelf, but my gosh, who could have anticipated something like this? Thinking about your career from circus to healthcare to agency, what is the most difficult ethical challenge you ever confronted?

Ethics 92

Ethics Healthcare Government Energy 92

Prakkypedia

MARCH 9, 2016

This post was first published in InDaily on 9 March 2016. Where does emotion feature in a corporate crisis? Adelaide Oval Stadium Management Authority CEO Andrew Daniels sounded calm but forthright in interviews I heard. PR lore would have us ‘keep calm and carry on’ but sometimes emotion is appropriate and valuable.

Transportation 60

Transportation Exercises Interviews Employee 60

Cision

DECEMBER 27, 2016

Looking back on the 2016 segment gives us a snapshot of thought processes, lessons, and insights from a variety of journalists, VP of Communications, PR professionals, communications directors and more. “The most important element to handling a communication crisis successfully is the preparation phase” – Travis Bullard.

Pitching 211

Pitching Crisis Consumer Storytelling 211

Sword and the Script

DECEMBER 26, 2023

AI leads reporters to conduct real interviews again “The growing use of generative AI will force media outlets to be much more careful about how they source and gather input for stories. PR people and the clients they represent may see a return to the good old phone (or Zoom) interview. Wishing you a safe and happy holiday season.

Writing 198

Writing Communications Marketing B2B 198

PRSay

OCTOBER 12, 2016

For every enterprise, brand or organization, a crisis always looms as a persistent — yet inevitable — threat on the horizon. In today’s digitally-fueled world, the tiny spark of a crisis can erupt into a massive fire overnight, leaving a corporate brand and reputation in a heap of smoldering ashes.

Big Data 60

Big Data Crisis Communications Data Crisis 60

ImPRessions - Crenshaw Communications

NOVEMBER 13, 2018

Video is a useful executive tool for getting the facts out quickly, or expressing sincere regret and responsibility in a crisis situation. The Farmers” has racked up 215,000 views since 2016, probably because the content is 100% non-promotional PR. A personalized way to attract talent. An expression of corporate values.

Video 149

Video Case Study Agriculture B2B 149

Ethical Voices

JANUARY 22, 2024

We did a lot of crisis and issues management. It’s a whole lot easier to recover from an issue or a crisis when you have a high-trust relationship with your audience, with your employees, and others. Listen to the full interview, with bonus content, here.

Ethics 78

Ethics How To Training Employee 78

Ethical Voices

DECEMBER 12, 2022

I’ve spent the last 25 years of my career in corporate communication as an agency owner, and with WE Communications who acquired my business back in 2016. Listen to the full interview, with bonus content, here. . . Why don’t you tell my listeners more about yourself and your career? It’s pretty exciting times.

Ethics 74

Ethics Brand Branding Internal 74

Sword and the Script

MAY 5, 2016

A few months ago I walked into Mo Bunnell’s downtown Atlanta office at the Big Idea Group , LLC to interview him for my employer and the LexisNexis Business of Law Blog (See: 3 Law Firm Business Development Imperatives for 2016 ). But it’s highly competitive and it’s gotten tighter every year since the financial crisis of 2008.

Blogging 60

Blogging Content Marketing B2B Social Media 60

PRSay

APRIL 22, 2021

The bulk of this loss comes from stock market volatility stemming from financial disinformation campaigns, but the widespread proliferation of misinformation has also forced companies and organizations to increase spending on reputation management, brand safety, employee health and wellness, and crisis communication efforts.

Financial 192

Financial Reddit Advertising Advertising 192

Wadds Inc.

JULY 23, 2023

The book examines the role of communications and voice, how organisations say they communicate - and how they really do - the crisis of listening and the benefits of organisational listening for democratic politics, government, business and society. Organizational Listening: The Missing Essential in Public Communication Jim Macnamara £27.00

Publicity 52

Publicity Communications Government Airlines 52

Mindful Marketing

JULY 28, 2015

Why Your Story Trumps Your Brand , which I expect to publish in 2016, is my manifesto and explanation of the primacy of story in marketing and public relations success. One that particularly stands out came in 2000-2001, the Firestone tire crisis. Please tell us about your upcoming book.

Interviews 50

Interviews Communications Storytelling Marketing 50

PRSay

OCTOBER 28, 2020

Although Election Day is fast approaching, the lessons from 2016 have yet to sink in, said Nina Jankowicz during her General Session at PRSA’s ICON 2020 virtual conference today. Neither the tech platforms nor governments nor journalists can fact-check their way out of the crisis of truth and trust that Western democracy currently faces.”.

Government 132

Government Conference Education Exercises 132

Sword and the Script

AUGUST 2, 2016

During the work week, he’s an account manager with LTPR , a public relations firm based in Portland, Oregon specializing in the financial, healthcare and professional services industries, including crisis communications and litigation support. And so it is with great pleasure, I bring you another edition of the Off Script interviews series.

Public Affairs 60

Public Affairs Advertising Advertising Healthcare 60

MaccaPR

APRIL 10, 2018

But, Bettison disagrees about the love affair with the “No Comment” plea: “In the 12 years I’ve been doing crisis communications focused on litigation, I’ve never had an attorney say we can’t comment at all. Then, less than a week later, deputy White House PR spokesperson Raj Shah gave special counsel Robert Mueller a dream gift.

Reputation 89

Reputation Wikipedia Conference Strategy 89

PR in High Definition

NOVEMBER 28, 2016

Politics aside, the 2016 US election was fascinating to watch as it unravelled like a fast-paced Netflix series. The candidates needed to build credibility, rebuke negative opinions in and out of the press and quickly run crisis comms at any given moment.

Social Media 48

Social Media Media Twitter Survey 48

Flatiron Communications

NOVEMBER 28, 2018

Nick Confessore, one of The New York Times’s better-known investigative reporters, appeared on MSNBC’s “All in with Chris Hayes” within hours of The Times publishing its bombshell exposé on how Facebook dealt with the Russian crisis. The story was aptly titled “Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis.”.

Facebook 44

Facebook Public Affairs Crisis Crisis Management 44

Flatiron Communications

JANUARY 12, 2017

2016 was the year when the currents that have slowly eroded the tenuous relationship between journalists and PR pros coalesced to create an existential crisis that may not be easily remedied. It prefers live TV interviews (vs. The Writings on The Wall : Fake News & Its Threat to Democracy (November 2016).

Journalism 28

Journalism Guidelines Government Training 28

Sword and the Script

NOVEMBER 29, 2016

Owned media had clear implications for an earned media strategy – and beyond the conventions of just crisis communications. This is a sure-fire path to fail in content marketing, and a central theme of a piece by the analyst firm Gartner on content marketing , stemming from an interview with Joe Pulizzi of the Content Marketing Institute.

Content Marketing 60

Content Marketing Publicity Marketing Television 60

Cision

JANUARY 29, 2016

When brands control conversations at this scale, it is either total market dominance or full crisis mode. This is what happens when brands skip interviews, end important programs or fail to capitalize on PR and social media. Before the debate started, senators Ted Cruz and Marco Rubio had a combined share of voice of 11 percent.

Radio 120

Radio Journalism Interviews Crisis 120

ImPRessions - Crenshaw Communications

NOVEMBER 10, 2020

Elite international law firm Jones Day faces a reputation crisis as a result of its work to help the president challenge 2020 election results in four states. Jones Day has worked with the president since 2016, when partner Don McGahn began to advise the Trump campaign. Here’s why.

Reputation 296

Reputation Employee Groups System 296