PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Gives Necessary Information.

Crisis Management 89

Crisis Management Crisis Local System 89

Melissa Agnes

NOVEMBER 20, 2018

Utility companies are no stranger to the multitude of challenges that present themselves in times of crisis. As a result, they have a ton of real-time crisis management experience that others can learn from. How social media has changed the crisis management landscape. Alectra is one such organization.

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Crisis Management Crisis Government Crisis Communications 133

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. How do you define crisis management? A successful crisis plan is proactive.

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Crisis Management Crisis Reputation Financial 62

PRSay

DECEMBER 2, 2020

5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”. The airlines themselves have to return their fleets to service. Our main focus now is the safe return to service of the whole fleet.

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Crisis Management Crisis Crisis Communications Airlines 91

Melissa Agnes

MAY 1, 2014

Editor’s Note: Rick Amme is a talented crisis management professional who, after decades of being “in the game”, has decided to embark on his next life adventure: retirement. Crisis Management Advice from a Retiring Pro. Crisis Management Advice from a Retiring Pro.

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Crisis Management Crisis Construction Ethics 201

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. Even if you aren’t a shark, a crisis can hit when you least expect it. Emily Mong.

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Case Study Crisis Management Crisis Study 118

Melissa Agnes

FEBRUARY 17, 2015

Each week, I get approached by a handful of university students and young professionals seeking my advice on how they can kick-start their careers in crisis management. So, you wanna be a crisis management professional? Being a crisis management professional is a big responsibility. Keep up with the times.

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Crisis Management Crisis Skype Case Study 186

PRSay

MARCH 19, 2020

You’ll be doing them — and your stakeholders — a tremendous service. . a strategic communications and reputation risk management advisory firm dedicated to building, protecting and restoring reputation in a world of evaporated trust and unprecedented stakeholder engagement.

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Crisis Management Crisis Crisis Communications Employee 214

Melissa Agnes

JULY 26, 2016

However, just because it’s a complex and multi-faceted type of crisis to prepare for, doesn’t mean it can’t be done. So to help get you started, following are some helpful tips and considerations when setting out to become crisis-ready for a cyber security incident.

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Crisis Management Crisis Crisis Communications Handbook 100

Melissa Agnes

APRIL 18, 2016

A big thank you to Dan for, not just taking the time to share your story and experience with us, but for your continued service to your Country. The post TCIP #056 – Terrorist Attack Crisis Management with Daniel Linskey appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

Crisis Management 100

Crisis Management Crisis Skype Leadership 100

Cision

MAY 11, 2016

We have resolved the service disruption impacting the NA14 instance. The service disruption began at 12:41 UTC on May 10, 2016 and was resolved as of 09:30 UTC on May 11, 2016. Customers can access the Salesforce service, but we have temporarily suspended some functionality such as weekly exports and sandbox copy functionality.

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Crisis Management Crisis Crisis Communications System 120

Agility PR Solutions

OCTOBER 1, 2023

PR managers can leverage influencer marketing when helping clients build their brand awareness. Is influencer marketing worth your time and money?

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Measurement Crisis Management How To Crisis 117

Onclusive

SEPTEMBER 20, 2023

Lastly, is the enablement of more informed decisions around crisis management. This knowledge enables you to build proactive crisis management strategies. Products and Services : Quite simply, keeping an eye on your competitors’ new products or services, is vital to understand how your offerings compare to theirs.

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Analysis Crisis Management Tools Strategy 221

NewsWhip

MAY 26, 2020

We offer high level strategy, boots-on-the-ground tactical execution, and over-service the heck out of our accounts. We have also invested in more services, including NewsWhip Spike, that really make us stand out when we deliver our business development presentations. Clyde Group does a fair amount of crisis work.

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Groups Crisis Management Crisis Public Affairs 78

Maxim Behar

NOVEMBER 23, 2020

But this fact mobilized us incredibly, now we work much more, more responsibly and the results are there – we have new clients of world renown, to whom we offer even more professional and most importantly lightning fast services. I don't believe there is an advertiser who has a product or service and has stopped advertising.

Crisis Management 83

Crisis Management Crisis Advertising Advertising 83

Melissa Agnes

JANUARY 13, 2015

Note from Melissa: As promised on this week’s episode of The Crisis Intelligence Podcast , here is more information on the National Weather Service’s Weather-Ready Nation Ambassador Program. Listen to episode #032: The National Weather Service’s crisis communication strategy with Daniel Noah.

Crisis Management 100

Crisis Management Crisis Crisis Communications Employee 100

Reputation Us

MARCH 8, 2020

In response to the unprecedented and fast-changing national reaction to the coronavirus virus, ReputationUs has implemented a designated and discounted array of rapid response services for businesses and nonprofits, if needed. Our goal is not to monetarily capitalize on this crisis, but rather help assuage fears with proper action.

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Nonprofit Crisis Financial Training 88

Melissa Agnes

FEBRUARY 15, 2015

In this week’s episode of The Crisis Intelligence Podcast, I sit down with Trushar Barot, the Apps Editor for BBC World Service and Global News, to discuss the strategy behind BBC’s WhatsAp Ebola Service. The benefits that came of their proactive crisis communications. How BBC measured success.

Crisis Communications 100

Crisis Communications Crisis Crisis Management Exercises 100

Melissa Agnes

OCTOBER 2, 2018

This episode explores: How the world of customer service has changed since United Breaks Guitars. The customer service paradox: How Dave got ahead of misconceptions and emotional criticism towards his video in ways that increased his trust, likability, and business opportunities. Connect on LinkedIn. Connect on Facebook.

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Brand Branding Crisis Management Customer Service 157

Onclusive

DECEMBER 28, 2021

Which PR agency services are most relevant to your business’ primary needs? Do you create strategic communications plans for your PR campaigns?

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Industry Crisis Management Measurement Data 221

Prohibition

AUGUST 24, 2023

Their expertise lies in managing communication and reputation for food-related businesses, including restaurants, food manufacturers, distributors, and retailers. These agencies are adept at handling various aspects of public relations, from brand building to crisis management , with a specific focus on food safety.

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Agency Crisis Management Crisis Communications Crisis 62

The Stalwart Blog

DECEMBER 17, 2021

Crisis management expert Dave Oates , the principal of PR Security Service, was not so optimistic. “I ” The post Johnson & Johnson Faces Yet Another Crisis Situation This Year appeared first on PR Security Service. .” Their vaccine could go by the way of AstraZeneca if not responded to quickly.”

Crisis 78

Crisis Crisis Management Reputation 78

ImPRessions - Crenshaw Communications

NOVEMBER 17, 2023

Axios Axios describes its news services as “Smart Brevity®,” and claims it gets readers “smarter, faster on what matters.” From dissecting successful brand strategies to analyzing real-time crisis management, it ensures its readers are never out of the loop.

Company 203

Company Trends Case Study Crisis Management 203

Melissa Agnes

SEPTEMBER 4, 2020

Investing in your professional online reputation is an important Crisis Ready strategy—and ReputationDefender has launched a service to help make this process easy for you. The following is what came out of my and one of my team member’s review of ReputationDefender and its ReputationGrower service.

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Brand Branding Reputation Crisis 234

5W PR

OCTOBER 10, 2023

When brands interact with customers and provide excellent service, it strengthens the consumer-brand relationship. Crisis management Be prepared for crisis management on social media. Scarcity marketing techniques often play on this feeling. Knowing the audience Understanding the target audience is paramount.

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Social Media Consumer Media Crisis Management 88

PRSay

SEPTEMBER 16, 2020

VA also chose to offer most outpatient care through telehealth services. We hoped to minimize the risk of infection, support expansion to meet an increasing need for COVID-19 services and provide veterans who were not exposed to consistent access to VA care. We displayed loyalty in servicing our employees and our patients.

Ethics 202

Ethics Public Affairs Crisis Management Training 202

Stephen Waddington

OCTOBER 1, 2020

Crisis management experts explain the life cycle of the COVID-19 crisis, your current mood, and what you can do about it. Earlier this week a manager described his team as going feral. Coombs developed Situational Crisis Communication Theory (SCCT). He is the author of numerous books on crisis management.

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Crisis Management Crisis Crisis Communications System 208

PRSay

NOVEMBER 9, 2021

This will be easier and less stressful with a comprehensive plan that includes: A dedicated team with clear roles and responsibilities for crisis management, response and communication. Zemke is a certified crisis-communication leader and has more than 20 years of strategic communication experience. legal, public relations).

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Crisis Crisis Communications Crisis Management Training 195

Reputation Us

NOVEMBER 15, 2021

An insurance policy covering reputational damage generally covers a company’s loss of profits and offers financial support for crisis management and efforts to restore its image—after the fact. A wide range of threats may be covered, ranging from data breaches; denial-of-service attacks; and ransom attacks.

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Insurance Insurance Exercises Reputation 97

Deirdre Breakenridge

FEBRUARY 12, 2018

Through humility… power… becomes a service, a force for good.”. He is the author, most recently, of The Agony of Decision: Mental Readiness and Leadership in a Crisis , Logos Institute for Crisis Management and Executive Leadership Press, 2017.

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Leadership Crisis Management Crisis Groups 305

Flatiron Communications

FEBRUARY 16, 2015

One such corporate crisis-driving crusader is New York State Attorney General Eric Schneiderman. In a Daily Beast piece that asks “Will big service industry corporations finally be held accountable for the money they cheat from their employees?,” NYS Attorney General Eric Schneiderman.

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Crisis Management Crisis Insurance Insurance 28

ImPRessions - Crenshaw Communications

NOVEMBER 19, 2021

Aside from a sudden crisis management need, if you’re bringing on an agency partner on an “emergency” basis, you should think again. And at all costs, you want to avoid the possibility of generating PR – and demand – for a hot product or service that isn’t yet available. (It

Agency 333

Agency Internal International Resources 333

NewsWhip

JULY 12, 2022

On Friday, July 8th, 2022, Rogers Communications accidentally shut off its customers’ cell phone, Wi-Fi and cable service for 24 hours, resulting in a PR disaster for the Canadian telecom giant. This current outage came on the heels of another in April of this year, which coincided with the company raising prices for most of its services.

Communications 158

Communications Telecommunications Banking Crisis 158

Axia PR

AUGUST 14, 2022

Many people think of public relations as just crisis management and a simplified form of marketing. This can persuade consumers to purchase your product or service and spread your company’s name. PR is a measurement sport, and you must embrace numbers to prove your success and be competitive.

Crisis Management 62

Crisis Management Sports Marketing Measurement 62

PRSay

OCTOBER 14, 2021

Current job title: CCO, Alyeska Pipeline Service Company. You serve as CCO for the Alyeska Pipeline Service Company. How do you maintain a balance between your work and your community/volunteer service, including serving on the PRSA Board? Board nominee position: Chair-elect. Alma mater: B.A., Boston College; M.A.,

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Meeting Crisis Management Energy Resources 147

ImPRessions - Crenshaw Communications

MARCH 19, 2019

What we call PR can include paid influencer marketing, content or inbound marketing, social content, and other varieties of paid creative services. Most consultants or agencies operate individual profit centers that may be organized by sector, from food to fashion to financial services. Today’s PR is specialized.

Nonprofit 271

Nonprofit Crisis Management Fashion Advertising 271

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.

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Crisis Communications Crisis Communications Crisis Management 193