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Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

Because of its first-in-the-nation status and a quirky, complicated caucus system (or maybe in spite of it), Iowa has an outsize impact on news and social media coverage. It’s a classic case of what not to do in a crisis situation. Here’s where Iowa officials ran afoul of the crisis PR playbook.

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Twitter’s ‘Blue Check’ Chaos Erodes Trust in Crisis Communications

PRSay

When Elon Musk bought Twitter in late October, he said the social media platform’s blue check marks that verified high-profile accounts had created a caste system of “lords and peasants.” Instead, his “Twitter Blue” feature would let any user who pays $7.99 A flood of impersonator accounts and misinformation soon followed.

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Traditional and Social Media Are Sowing Disinformation and Division, Report Says

PRSay

Politicians, CEOs, television anchors, talk-radio hosts and prominent professionals “are the source and amplifiers of some of the worst, most harmful disinformation” in America, a new report says. On social media, “Extreme points of view are amplified,” and “False news spreads faster and farther than true news,” the report says.

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How Not To Get Cancelled: A PR View

ImPRessions - Crenshaw Communications

Yes, social media pushback can be constructive, yet it often spins out of control. To its credit, the social media manager for Duolingo posted a heartfelt apology. Don’t over-delegate social content. Social media marketing has matured dramatically over the last 15 years. Build social allies.

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Comparing top 2021 media monitoring vendors

Onclusive

Capturing every relevant piece of earned, owned and social media coverage around your brand, industry and important keywords can make all the difference if you want to break away from the competition or avert a full-blown crisis. Don’t miss out on social listening. Stacey Hedman. Global Marketing Strategy, IFAW.

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Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

Because of its first-in-the-nation status and a quaint, complicated caucus system (or maybe in spite of it), Iowa has an outsize impact on news and social media coverage. It’s a classic case of what not to do in a crisis situation. Here’s where Iowa officials ran afoul of the crisis PR playbook. What went wrong?

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Melissa Agnes Discusses Crisis Management for Businesses on The Social Network Show

Melissa Agnes

When Crisis Comes Calling: Crisis Management for Business. Melissa Agnes, international crisis management speaker and consultant, was a recent guest on The Social Network Show, a radio show broadcasted out of Las Vegas, Nevada. Listen to Melissa Agnes’s interview on The Social Network Show.