Melissa Agnes

MARCH 24, 2014

Either way, proper management of one’s online reputation / personal brand is absolutely a subject that must be incorporated into today’s curriculum. Teaching students proper online reputation management. This needs to include: Understanding the reach and impact of one’s online reputation. Point final.

Reputation 254

Reputation Crisis Communications Education Study 254

Cision

JULY 13, 2015

They can be relied upon to carry out their duties, which leads to the first point about crisis communication planning: 1. Identify communication crisis responders. If it’s on Twitter or Facebook, he’s there, too. He can poke humor at the brand without sacrificing the brand or its reputation. Face is “face.”

Crisis Communications 120

Crisis Communications Crisis Communications Wikipedia 120

Melissa Agnes

MARCH 1, 2015

In this episode of The Crisis Intelligence Podcast, Martin Waxman and I discuss 5 new digital trends that impact your organization’s reputation and that need to be incorporated into your communications strategies, including your crisis communications. Connect with Martin on Facebook. Get connected!

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Reputation Trends Crisis Management Mobile 124

Sword and the Script

APRIL 2, 2024

The founding HARO was founded by Peter Shankman in 2008 as a Facebook group for journalists in need of sources. I did my best to defend the company’s reputation. In January of 2022, a private equity firm acquired Kantar Reputation Intelligence, PRgloo and Onclusive – and merged them under the Onclusive brand.

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Reddit Software B2B Technology 174

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

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Crisis Management Social Media Crisis Media 118

Burrelles Fresh Ideas

JANUARY 16, 2024

Authenticity is crucial because misinformation or inauthentic communication can quickly damage a brand’s reputation. The immediacy of platforms like Twitter, Instagram, and Facebook demands genuine, real-time engagement. The immediacy of platforms like Twitter, Instagram, and Facebook demands genuine, real-time engagement.

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Crisis Airlines Crisis Communications Social Media 84

Cision

JUNE 20, 2015

However, not every pessimistic tweet or Facebook rant should be treated like a major crisis. Check out these three levels of risk to determine when you need to call your crisis communication team to your side. However, if you don’t prepare in advance, medium-level threats can just as easily burn your brand’s reputation.

Social Media 120

Social Media Crisis Crisis Communications Media 120

The Proactive Report

NOVEMBER 1, 2022

Building an audience on platforms like Facebook and Instagram can be very rewarding, but it can also prove to be a major challenge for communicators. Your PR team needs to be ready to address any crisis that starts on social media and escalates to other traditional media. Workplace violence.

Communications 130

Communications Social Media Employee Crisis 130

Newsfile

FEBRUARY 28, 2024

It helps organizations stay informed about their reputation, competitors, and industry trends. PR professionals use this data to assess sentiment, measure reach, identify emerging issues, and adjust communication strategies accordingly. What is Reputation Management? What are the Basics of Crisis Communication Planning?

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Viral Crisis Communications SEO Reputation 52

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

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Social Media Crisis Crisis Management Crisis Communications 252

Cision

JUNE 24, 2015

You invest mountains of work in building your brand and your reputation by establishing relationships with your consumers, but with one scathing Facebook post or tweet, all of that work can be for nothing. Don’t risk your reputation. Our latest tip sheet is your “ 8-Step Guide to Social Media Crisis Communication.”

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Social Media Communications Crisis Communications Crisis 120

Melissa Agnes

JUNE 4, 2014

Four young Quebeckers saw the picture and read about what had happened on Facebook, and decided to go searching for the abductor’s red Toyota Yaris hatchback with a “Bébé à bord” (“Baby on Board”) sticker. So what can hospitals do to protect their patients and their own reputation from this and similar crises?

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Social Media Healthcare Case Study Crisis Communications 223

PR Fuel

SEPTEMBER 16, 2020

There are five key components to public relations that should all work together to build and improve your company’s reputation. You write and publish whatever content you want on Facebook, Instagram, and Twitter. Crisis Communications. Reputation and Brand Management. Media Relations. Earned Media.

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Crisis Communications Product Launch Crisis Reputation 105

PR in High Definition

MAY 28, 2019

You may be thinking, “But, Charlotte, these companies are still being used by millions of people, this reputational damage is a drop in the ocean for them.” Well, yes, that may be true in the short term, but how much longer can they take reputational hits like these before users are turned off? Character or Capability?

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Reputation Employee Google Internal 48

Melissa Agnes

JUNE 12, 2014

For those of you interested in tuning in (or saving it to watch at a later date) this episode of The Crisis Show discusses: The role of the “social executive” as a crisis preparedness strategy. The challenges that students and professors face when it comes to social media and managing their online reputations.

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Crisis Crisis Management Crisis Communications Interviews 186

David PR Group

MAY 15, 2014

We have to use other means to safeguard our online reputation. The first and best defense is to, simply, have a good reputation. In a crisis, it is important for your customers and the public to be able to hear your news directly (or as directly as possible) from the source. Build your online firewall. www.davidpr.com.

Reputation 40

Reputation Hotels Crisis Management Google 40

Critical Mention

JUNE 13, 2018

When a company faces a crisis, its CEO must step up and restore his or her organization’s PR image in a crisis. Uber, Wells Fargo, and Facebook demonstrate how taking a hit from the press doesn’t necessarily mean disaster. This in turn will enable the company to repair its reputation and deliver a clear vision going forward.

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Company Banking Crisis Facebook 87

Prohibition

AUGUST 15, 2022

Just like when Matt Hancock broke his own rules, Johnson’s response says everything you need to know about how not to handle a PR crisis. With popularity comes a lot of different opinions, and Love Island certainly gets people talking, users of Facebook, Instagram and Twitter all take to their phones to weigh in on the daily drama.

Crisis 62

Crisis Viral Government Crisis Communications 62

Shift Communications

JULY 26, 2017

There’s a crisis communications mantra: tell it all, tell it early and tell it yourself. Luckily, with a pre-approved crisis communications plan already in place, G.W. Because even if he does everything else right, having a Tweet go live amidst the crisis saying, “ Fish Humans are friends, not food!”

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Case Study Crisis Study Crisis Communications 101

Prohibition

JANUARY 14, 2022

What is a PR Crisis? A PR crisis is a negative story about your brand that threatens the reputation of your organisation, causes reputational damage, or negatively impacts sales or stock value. A crisis could be triggered by an accident, a serious error, or an inappropriate action. What is a PR Crisis Plan?

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Crisis How To Crisis Management Crisis Communications 62

ImPRessions - Crenshaw Communications

MAY 15, 2018

Five crisis PR first responses. Facebook dodges blame. Facebook’s response to the recent data privacy controversy was immediate – so immediate that it happened the day before the scandal broke. The first statement in crisis response carries great importance, because it sets the tone for what will follow.

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Crisis Privacy Airlines Facebook 136

Prohibition

JANUARY 7, 2022

Rather than walk the walk alone, take advantage of our crisis management experience, so that no matter what goes wrong, your company will come out stronger and better. How do you define crisis management? A crisis can involve anything from a natural disaster to a product recall to a terrorist attack. What is a crisis?

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Crisis Management Crisis Reputation Financial 62

PR in High Definition

DECEMBER 17, 2020

Responding in the wrong way, or not responding at all, can have a negative knock-on effect on the reputation of individuals and/or companies, so being prepared for communicating on issues will be a key consideration as we enter the new year. Move over media relations. Rowling who voiced opinions that many deemed as anti-transgender.

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Trends Reputation Course Media Relations 71

Cision

FEBRUARY 25, 2016

For the largest banks, the reputational damage from the financial crisis could take a generation to repair. Soon after, I piloted one of the very first reputation-monitoring systems on the Internet – and yes, there were trolls even in 1997. What are some of the key components of a successful crisis communication plan?

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Newspapers Financial Crisis System 120

Critical Mention

FEBRUARY 5, 2019

Last but certainly not least, crisis communications is another benefit of following trends. By monitoring trending topics in your industry, you can manage your brand’s reputation. Facebook trending. How do you identify what’s trending? Two great ways to know what’s trending is through Google and social media trends.

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Trends Viral Analysis Crisis 61

PRSay

OCTOBER 25, 2017

However, according to Pew Research Center , 65 percent of people who earn less than $30,000 are Facebook users. “If The speed and accessibility of social media means that brands are always teetering on the edge of a crisis. This type of planning includes making sure that your team is communicating well internally, too. “If

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Social Media Conference Media Corporate 97

Melissa Agnes

APRIL 4, 2016

This doesn’t account for any other tweets using different hashtags, tweets that didn’t use any hashtags, Facebook posts, news articles, blog posts, Instagram posts – or anything else that was published and shared online in the hours and days following the terrorist attack.

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Crisis Crisis Management Video Conference 100

MaccaPR

FEBRUARY 19, 2018

When the inevitable social media backlash erupted, the CrossFit gym owner compounded the crisis by posting a profanity-laden response that called criticism by outraged women “b t,” “delusional and ignorant” and “feeble minded garbage.” Facebook page ) and. Needless to say, that message was shared widely across Facebook.

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Instagram Crisis Local Privacy 98

PR Conversations

OCTOBER 27, 2023

Is recent social media engagement related to new research and/or a growing personal interest, or is it mainly a tool for reputation management regarding possible (mis)interpretation(s) of your theoretical body of work? A reputation is nothing more than what members of a public think and say about an organization.

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Reputation Social Media Internal International 52

Sword and the Script

OCTOBER 20, 2015

It’s was an event with a lesson that organizations of all sizes should examine, because in a crisis communications scenario, there are few spokespeople more reliable than a passionate employee. What’s your take on this from a crisis communications standpoint? This one alone is worth about a week’s worth of content quotas.

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Crisis Communications Crisis Case Study Viral 60

PR in High Definition

JULY 22, 2019

For journalists, publishing a breaking story based on a video that is later proved false can damage their reputation, erode the trust of readers in the newspaper or magazine they write for, and even lead to libel lawsuits. Then, of course, there’s the crisis communications element.

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Media Viral Video Newspapers 74

Karen Freberg

DECEMBER 30, 2019

This decade allowed me to fine tune, evaluate, and creatively execute assignments and opportunities for my students over the years with some amazing clients, such as The Louisville Bats, The Breeders’ Cup, and most recently Facebook. Facebook (2019 – Present). Honored to still be a #HootAmb. General Motors (2015).

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Social Media Conference Travel Internal 56

Prakkypedia

JANUARY 19, 2020

This piece is based on a Facebook and LinkedIn post I recently published: Communication is vital during emergencies such as the catastrophic bushfires being experienced around Australia. Take a break from ABC 24 or the radio or indeed, Facebook updates. However, this can be tricky to manage on a personal level.

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Communications Retail LinkedIn Radio 78

Reputation Us

AUGUST 15, 2016

He suggested Twitter as a great tool for providing updates to members about the situation while Facebook is best for reputation management. As soon as a breach occurs, Boggs said credit unions must notify regulatory agencies and their members immediately. Concise, unified messaging across all mediums,” Boggs said.

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Crisis Interviews Reputation Facebook 60

Critical Mention

AUGUST 2, 2018

According to Google Finance, as of last fall the “Big Five”: Apple, Alphabet, Amazon, Facebook and Microsoft, were worth a whopping $3.3 As such, PR pros must determine how they can best leverage technology to stay current. trillion combined. The tech industry’s accelerating at a pace that’s difficult to fathom.

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Technology Crisis Communications Pitching Software 60

Waxing UnLyrical

APRIL 11, 2012

If you botch an interview, you run the very real risk of damaging your reputation, losing brand value and jeopardizing organizational objectives. Getting media trained helps you stay on message and bridge back to you talking points without sounding like a robot or some disingenuous suit – a *big* problem to avoid when you’re in crisis mode.

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Media Training Crisis Training Crisis Communications 70

Waxing UnLyrical

NOVEMBER 19, 2010

Although both TaJinYo and SangJinSe are now closed, their rumors most certainly affected Tablo’s reputation and his emotional well-being, along with those of his family. Companies must protect their reputation in light of rumors, especially those that are defamatory. Your lawsuit v. The rumors have already disseminated.

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Publicity Reputation Crisis Communications Film 77