Remove Crisis Communications Remove Facebook Remove Privacy Remove Reputation
article thumbnail

Analyzing First Responders In Crisis PR

ImPRessions - Crenshaw Communications

Five crisis PR first responses. Facebook dodges blame. Facebook’s response to the recent data privacy controversy was immediate – so immediate that it happened the day before the scandal broke. The first statement in crisis response carries great importance, because it sets the tone for what will follow.

Crisis 136
article thumbnail

How Your CEO Can Save Your Company?s Image

Critical Mention

When a company faces a crisis, its CEO must step up and restore his or her organization’s PR image in a crisis. Uber, Wells Fargo, and Facebook demonstrate how taking a hit from the press doesn’t necessarily mean disaster. This in turn will enable the company to repair its reputation and deliver a clear vision going forward.

Company 87
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Lessons Every Marketer Can Learn From The CrossFit Instagram Crisis

MaccaPR

When the inevitable social media backlash erupted, the CrossFit gym owner compounded the crisis by posting a profanity-laden response that called criticism by outraged women “b t,” “delusional and ignorant” and “feeble minded garbage.” Facebook page ) and. Needless to say, that message was shared widely across Facebook.

article thumbnail

8 Hard Truths about Attribution that We Learned at the Summit

Katie Paine's Measurement Blog

Which is as much a tribute to good crisis communications as anything else. We were tracking the impact on expressed trust, and when we looked at the impact of the Cambridge Analytica privacy scandal on Facebook (that went on for months), it did have a correlative difference.”

article thumbnail

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. I won’t be predicting that Whisper is the next Twitter or Snapchat is the next Facebook.

article thumbnail

A PR Guide to Strategic Silence

ImPRessions - Crenshaw Communications

Crisis-management best practice calls for an immediate response where a brand or personal reputation is on the line. For example, Facebook CEO Mark Zuckerberg waited five days before giving TV interviews and issuing apology statements about the Cambridge Analytica controversy. When you don’t have all the facts.

SEO 227
article thumbnail

Social media policies in order after “covfefe” kerfuffle and Kathy Griffin photos

David PR Group

Goes without saying that impaired communication doesn’t go over well with your boss or your ex. Whether its via Facebook messenger, What’sApp, text message or another form of instant messenger, it’s best not to fight or argue only using your thumbs. Respect copyright, privacy, fair use and other laws. Keep it legal, people.