Melissa Agnes

NOVEMBER 10, 2014

Don’t think your crisis plan has blind spots? Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! Who should be involved in this exercise? Crisis Preparedness'

Crisis 203

Crisis How To Exercises System 203

Melissa Agnes

APRIL 11, 2016

Information silos can trigger issues and handicap your crisis management. True crisis preparedness requires more than a plan, it requires the right corporate culture. Part of ensuring the right corporate culture means adapting the right mindset. How to change a silo’d corporate culture.

Crisis 100

Crisis Crisis Management Exercises Corporate 100

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Step 1: Identify your stakeholders.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Melissa Agnes

AUGUST 29, 2016

The question was: “Is there a secret formula for ensuring our crisis team remains calm in a fast-paced, high profile crisis?” Not to mention that, as a study recently confirmed, stress is contagious , which makes it even more important to effectively manage in a crisis. ” Good question.

Crisis 154

Crisis Crisis Management Crisis Communications Training 154

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not? Prevent the preventable.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Prakkypedia

JULY 8, 2014

So you’ve just landed a new corporate communications role. And naturally, I’ve been focused on all the things a good corporate communications manager should have in place. My five things to address in your first week as a Corporate Communications Manager: 1. Is there a crisis communications plan? Congratulations!

Corporate 107

Corporate Communications Guidelines Policies 107

ImPRessions - Crenshaw Communications

DECEMBER 6, 2019

We seem to be in a crisis of confidence. Corporate America is stepping up. This comes as a happy sign for public relations professionals who preach corporate responsibility or even strategic activism to clients. Yet 20-plus multinational corporations pledged to use renewable energy for 100 percent of their electricity.

Leadership 156

Leadership Corporate Energy Government 156

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

PRSay

JANUARY 9, 2024

As you likely know, traditional media training and crisis training tend to focus on one spokesperson, usually the CEO, who is put through his or her paces in front of a group. The exercises often concentrate on opposites and extremes, such as gesticulating versus keeping your hands in your lap.

Training 100

Training Conference Technology Meeting 100

Melissa Agnes

NOVEMBER 10, 2014

Don’t think your crisis plan has blind spots? Let me throw three common crisis scenarios at you and you can reflect on whether or not your team is prepared for each of them – and don’t assume you know the answer, actually go and find out! Who should be involved in this exercise? Manufacturing / Production.

Crisis 100

Crisis How To Crisis Management Exercises 100

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again. What is a crisis?

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources'

Crisis Management 191

Crisis Management Crisis Exercises Resources 191

Onclusive

JUNE 23, 2022

This has certainly helped us stay funded and keep the right conversations going across our entire organization.” ~ Lona Therrien, Sr Director, Global Corporate Communications, Mimecast. Strategy: Any strategy should be rooted in clear goals, so make sure both PR and marketing go through the objective-setting exercise first.

Strategy 195

Strategy Marketing Measurement eBook 195

Reputation Antistress by Sergii Bidenko

JUNE 26, 2023

The company immediately deprived all those participants of access to corporate resources and services. In addition to explaining the situation, the letter outlined a large-scale assistance program for all dismissed with a clear action plan to mitigate the negative effects of the crisis. The dismissal procedure lasted two minutes.

Reputation 52

Reputation Company How To Employee 52

5W PR

MAY 28, 2020

Whether that involves restaurant deliveries or grocery deliveries for meals, soap, and hand-sanitizer, or exercise equipment in an attempt to stay active while being stuck at home. This is the best time for customer experience leaders to place themselves at the forefront of consumer behavior trends that have resulted from the crisis.

Consumer 88

Consumer Exercises Crisis Customer Service 88

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

Melissa Agnes

OCTOBER 10, 2014

having a blast putting City officials through a simulated earthquake exercise. From The Crisis Intelligence Blog. How To Meet the Demand for Real-Time Communication in a Crisis. The Crisis After The Crisis. This week’s episode of The Crisis Intelligence Podcast. Welcome to this week’s #CrisisRoundup!

Crisis Management 100

Crisis Management Crisis Exercises Corporate 100

Solo PR Pro

NOVEMBER 10, 2020

Here are some questions you can ask to help understand whether what your pro is doing makes sense and will support your goals: How does this tactic (messaging exercise, award submission, internal communications audit, media pitch, submitted article, news release, other) connect to our business goals? instead of another tactic?

Communications 99

Communications Comparison Exercises Interviews 99

Reputation Antistress by Sergii Bidenko

FEBRUARY 23, 2024

When a crisis tries to "eat" a person, they look for something to eat. Do any physical exercise that pleases you. It turns out that to avoid the negative consequences and symptoms you described, you need to go for a walk, dance, or do some other physical exercises after the air raid.

Energy 52

Energy System Exercises Examples 52

PRSay

AUGUST 28, 2018

Even in non-crisis PR situations, “now” reflects a time well before something reaches the public eye. Tim O’Brien, APR, owns O’Brien Communications, an independent corporate communications practice in Pittsburgh. What we choose to do or don’t do today usually involves an irreversible course tomorrow. Twitter: @OBrienPR.

Ethics 141

Ethics Meeting Exercises Course 141

Wadds Inc.

SEPTEMBER 13, 2023

To that aim, I booked onto a five-day residential course in Surrey, shortly after cancelled due to the impending Coronavirus crisis. It’s gruelling but needs to be if, as the IoD says, it serves as an: “endorsement of your skills, professionalism and knowledge of corporate governance best-practice.”

How To 52

How To Government Interviews Leadership 52

Sword and the Script

AUGUST 25, 2020

In an ensuing training exercise, and in the absence of access to higher-level leaders, I launched rotary-wing attack aviation in response to an enemy incident. It might even be a good idea to seed this with peers and build consensus before suggesting it in a team meeting (this is the secret to winning in corporate politics).

Marketing 86

Marketing Guidelines Social Media Conference 86

Sword and the Script

DECEMBER 20, 2016

Predictions are a license for liberty in mental exercise. Finally, the savviest of corporate communicators will recognize that paid media in a digital environment, is a cost effective and highly targeted channel by which to augment existing communications efforts and an opportunity to reach influencers that cannot otherwise be reached.

Content Marketing 60

Content Marketing Social Media Marketing Media 60

Prakkypedia

MARCH 9, 2016

Where does emotion feature in a corporate crisis? It can be a fruitless exercise to become emotional over a review, casting you as thin-skinned and immature (ping Lawrence Mooney). This post was first published in InDaily on 9 March 2016. There was no quivering anger – and indeed in this case, how would that fly?

Transportation 60

Transportation Exercises Interviews Employee 60

Shift Communications

AUGUST 23, 2016

I’m a big believer in the SWOT analysis – which stands for Strengths, Weaknesses, Opportunities and Threats – because it forces companies to face their weaknesses and threats and forces communications teams to prepare for tough questions and (potentially) crisis situations.

Company 60

Company Analysis Healthcare Product Launch 60

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Cision

OCTOBER 16, 2017

And that’s like sort of a good clarifying exercise to start. If you look at social just from a corporate responsibility standpoint, it still stretches across a variety of different functions so comms is responsible for, sort of, what is the corporate official message on a lot of things.

Media 202

Media Storytelling Technology Data 202

MaccaPR

APRIL 12, 2016

What would you give to take our PR and corporate communications industry’s leaders aside and ask them – what success tips did they wish someone had told them earlier in their career? Find outlets for having fun, exercising, volunteering and eating right. Sure these folks can all write. And yeah, they have good media skills.

Travel 48

Travel Exercises Corporate Internal 48

MaccaPR

DECEMBER 19, 2019

With the ad criticized as “tone deaf,” “sexist” and “a dystopian hellscape,” consumers noted that the model-slim “ Peloton Wife” exercised as if her life (or marriage) depended upon her losing the few pounds she still retained. So what lessons can marketers and corporate communicators learn from Peloton’s campaign?

Marketing 107

Marketing Exercises YouTube Consumer 107

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts. My career has spanned roles in management consulting, advocacy, and corporate communications.

Ethics 78

Ethics Corporate Leadership Groups 78

The Hoffman Agency

MARCH 6, 2024

It becomes a tick-box exercise. These organizations aren’t just “inspiring inclusion” and adding to the corporate noise. PS: At the end of Miss Congeniality, our heroine takes the stage to give a speech before her fellow contestants as they thank her for her part in averting a crisis (huge understatement). They’re enacting it.

Handbook 36

Handbook Trade Shows Employee Local 36

Ethical Voices

JANUARY 22, 2024

I’ve been in the public relations business for a little over 30 years now in both corporate and agency backgrounds, a partner in a PR firm for 13 years, and an executive with Advent Health, a large, not-for-profit healthcare system. We did a lot of crisis and issues management. You must address it first.

Ethics 77

Ethics How To Training Employee 77

PRSay

AUGUST 14, 2019

As corporate vice president of communications at Microsoft , Frank X. When you go out on exercises, you essentially report out on what’s happening, and so I got a chance to use those skills in the Marines as well. How did your time in the Marine Corps prepare you for agency and corporate life? We ran a base newspaper.

Internal 66

Internal International Conference Public Affairs 66

Reputation Us

JANUARY 4, 2016

Streams of patient data were exfiltrated from the corporate networks into dark corners of the Internet. As a start, following are five practical countermeasures executives can deploy to protect the reputation of their organization, as well as the security of their patient data: Strategy #1: Have a Reputation Audit Done Before a Crisis.

Strategy 60

Strategy Healthcare Crisis Communications Crisis 60

Landis PR

JANUARY 3, 2022

ESG issues will be dominating corporate communications in 2022 and beyond.”. If companies do not incorporate these new values, they will have to prepare to face a crisis. Now, when planning forward, we should emphasize Issues Management techniques to avoid having to deploy Crisis Management. In the U.S., Trend 1: ESG.

Trends 52

Trends Trade Shows Agency Communications 52

PRSay

AUGUST 8, 2022

Squeezed by competing pressures, “CEOs and other senior leaders need to consider and carefully calculate how to talk about issues that were once seen as unrelated to business performance,” says Christine DiBartolo, FTI’s senior managing director for corporate reputation. Lots of clients do crisis-preparedness planning.

Employee 175

Employee Survey Policies Leadership 175