ImPRessions - Crenshaw Communications

MARCH 6, 2017

What, if anything, can a PR or corporate communications expert do to turn things around? ” Today a far bigger and more damaging Uber story broke; according to documents provided to The New York Times , Uber has been using a secret app to deny rides to regulators in areas where its service is banned. Communicate regularly.

Reputation 159

Reputation How To Employee Financial 159

Onclusive

AUGUST 9, 2021

Whether you’re a new PR assistant or the Director of Communications, the core of your job revolves around using news and content to put forth your brand’s desired messaging. Our job descriptions tell us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D.

Training 370

Training Media Training Reputation Crisis Communications 370

Presspage

FEBRUARY 28, 2024

Crisis communication refers to the protocols that your company implements to respond to a crisis that threatens to damage business reputation. Tailoring your communications to the different interest groups is also important, as your investors will be differently affected than your employees or their families.

Crisis 113

Crisis Reputation Software Crisis Communications 113

Reputation Specialist Michael Toebe

JULY 8, 2021

Clarke reported the incident to her supervisor that same day, according to court documents,” the Arizona Republic reports. That employee settled a claim for wrongful termination with the center, according to Clarke's lawyer, Krista Robinson, in a released statement,” the Arizona Republic communicated. Gerd Wuestemann.

Reputation 52

Reputation Employee Report Meeting 52

ImPRessions - Crenshaw Communications

JUNE 11, 2020

Journalists are finding less value in press releases with only 3% saying they heavily rely on the document for their writing. One reason the press release has a bad reputation is that it’s often drafted by a PR agency or internal officer but touched by many hands along the way, from marketing to legal counsel. Here’s why.

SEO 221

SEO Data B2B Writing 221

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. The basics of good crisis communications are the same for every company.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

PR in High Definition

APRIL 30, 2024

As I write this, my Word Document doesn’t even recognise the word, giving it a firm underscore in red. Their communications strategies need to take into account women (as their customers), investors (as their source of funding) and also the media (whose choice words can significantly impact their reputations).

Privacy 62

Privacy Energy Technology Financial 62

PR in High Definition

FEBRUARY 23, 2021

The comms team reacted fast and the organisation was quick to make changes – and communicate them well! It’s clear that there is a lot of work to be done with repairing KPMG’s damaged reputation and the comms teams are more than likely sorting it as we speak, but what would you do in this crisis if this happened to your organisation?

Crisis 71

Crisis Communications Reputation Training 71

PRSay

MARCH 9, 2017

To be an expert in crisis communications you have to move your organization at the speed of Twitter when “it” hits the fan. Do you really want someone known as @shroomy0021 managing your corporate communications? Hence, any decision they make regarding the crisis and the communications around it, is a flawed decision.

Crisis Communications 160

Crisis Communications Social Media Crisis Communications 160

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers. Want to learn how to crush a crisis before it begins?

Crisis Communications 120

Crisis Communications Crisis Communications Guidelines 120

Reputation Us

JANUARY 7, 2019

This year, credit unions should also attempt to balance their overall efforts to both strengthen their individual brand, while focusing on enhancing, protecting and defending their valuable reputations. Building your credit union’s brand has always been important, but ultimately, it’s your reputation that precedes you.

Reputation 60

Reputation Nonprofit Policies Financial 60

Sword and the Script

APRIL 2, 2024

I did my best to defend the company’s reputation. This helps understand the key points of an article without having to spend time reading the entire document. In January of 2022, a private equity firm acquired Kantar Reputation Intelligence, PRgloo and Onclusive – and merged them under the Onclusive brand.

Reddit 178

Reddit Software B2B Technology 178

ImPRessions - Crenshaw Communications

JULY 22, 2020

In any case, your PR team should prepare a detailed briefing document with extensive info on the background of the participants and potential questions and answers. . It’s also an opportunity to build your personal reputation, naturally. Every appearance is a building block in a larger PR and reputation strategy. .

How To 232

How To Conference B2B Advertising 232

PRSay

OCTOBER 4, 2021

With PRSA’s Media Relations Certificate Program , senior-level PR and communication professionals will learn to develop media relations campaigns that evoke emotion, inspire change and position organizations as market leaders. Furthermore, a well-rounded media relations campaign needs to utilize multiple communications channels.

Media Relations 202

Media Relations Media Pitching Case Study 202

Polaris

JUNE 24, 2016

Yet despite the prevalence and obvious cost, some businesses do not effectively communicate an attack to key stakeholders. These are words to live by when it comes to issues management and crisis communications. After the dust settles, evaluate your customer communications response to the data breach. What happened and how?

Communications 119

Communications How To Crisis Survey 119

ImPRessions - Crenshaw Communications

JUNE 12, 2018

He helped Pennsylvania Railroad Company manage the press’s coverage of a fatal 1906 railway accident by using a document called a press release. the concept of two-way internal communications to improve the company’s image after a mine strike massacre. Lee also proposed to John D. Rockefeller Jr.

Corporate 178

Corporate Mobile Energy Public Affairs 178

Prohibition

AUGUST 24, 2023

Food safety concerns can have a detrimental impact on businesses, leading to loss of reputation, customer trust, and even legal repercussions. Their expertise lies in managing communication and reputation for food-related businesses, including restaurants, food manufacturers, distributors, and retailers.

Agency 62

Agency Crisis Management Crisis Communications Crisis 62

Onclusive

AUGUST 22, 2017

Our job descriptions tells us what we’ll be responsible for in a given public relations or communications role, but we rarely reference the J.D. For the sake of creating a comprehensive list of all the tasks today’s PR and communications teams are responsible for, we’ve compiled a list of 20 responsibilities or areas of focus.

Media Training 397

Media Training Crisis Communications Conference Training 397

Maxim Behar

AUGUST 9, 2022

He expressed his opinion about the former government's approach to their PR strategy, as well as their shortcomings in their communication with the Bulgarian citizens. Maxim: This is neither the first nor the last government to lose battles in the field of communications, its presentation, and the work it has done. Let's start there.

Government 52

Government Communications Strategy Social Media 52

ImPRessions - Crenshaw Communications

JANUARY 16, 2018

Insufficient communication. Effective communications needs a mix of “rich” and “lean.” ” In-person, Skype or phone calls are considered “rich” channels of communication and are the most effective ways to hammer out complex ideas, solve problems or address larger strategic questions.

Skype 170

Skype Interviews Crisis Communications Crisis 170

PRSay

OCTOBER 15, 2020

And business owners and leaders are the primary communicators. Unless you’re disconnected from the digital communication — or just very lucky — the scenario I just described probably sounds familiar to you. In different situations, people occupy both sides of the consumer/communicator divide. Stay open to feedback.

Product Launch 164

Product Launch Radio Employee Consumer 164

ImPRessions - Crenshaw Communications

DECEMBER 11, 2018

Don’t bother with the “customers have been very pleased with the product” or “our reputation has been enhanced…” Anecdotal evidence won’t earn the award; you’ll need as many hard campaign ROI numbers as possible for the entry. Choose awards wisely. That’s not as challenging as one might assume.

Case Study 136

Case Study B2B Conference Industry 136

Wadds Inc.

NOVEMBER 11, 2023

AI tinkering and experimentation The approach to AI by public relations agencies and communication teams has been tinkering and experimentation. Please do not cut and paste or upload documents to any web-based tool without checking its data management policies and asking yourself whether you trust the vendor.

Report 119

Report Publicity Training Policies 119

ImPRessions - Crenshaw Communications

APRIL 29, 2022

Make sure your lists and documentation are easily accessible to everyone in the shared resource. For a PR team or agency, reputation is everything. The post The Best PR Agency Asset: Flawless Media Contact Lists appeared first on Crenshaw Communications.

Agency 170

Agency Media Software Pitching 170

Solo PR Pro

AUGUST 10, 2021

Stoga, Carson Stoga Communications. I use Gini Dietrich's PESO model in my presentations so I can illustrate how the client's communication and marketing activities should work together. Melissa Vela-Williamson, APR, MVW Communications. We use photos, videos and color to communicate that to prospective clients.

Writing 104

Writing Analysis Case Study Video 104

Buzzstream

JANUARY 26, 2024

Non-compliance will lead to email rejections and damage your sender’s reputation. According to Google’s documentation , these messages are intended to help identify email issues “so that senders can resolve issues that result in non-compliance.” Most reputable providers will format it correctly. Who Do The Rules Apply To?

Google 133

Google Guidelines SEO Reputation 133

ImPRessions - Crenshaw Communications

SEPTEMBER 1, 2016

We advise adopting the Turturro character’s dedication in looking for new ways to advocate on your clients’ behalf – scouring the news for industry shake-ups, competition missteps and simple “blue sky” thinking that you can later use to help burnish a client’s business reputation.

Meeting 136

Meeting System Reputation Communications 136

Reputation Specialist Michael Toebe

AUGUST 19, 2021

The court recognized it and awarded Warwick Nettle $450,000 in damages for an 'appalling and entirely unjustified' attack online by Catherine Cruse aimed at ruining his reputation. The court ruling didn’t stop there, saying Cruse’s full intent was to 'inflict maximum damage' on Nettle’s professional reputation.

Reputation 52

Reputation Financial Report Communications 52

ImPRessions - Crenshaw Communications

DECEMBER 18, 2017

But in the spirit of fair play, here are some examples of reputation management that succeeded in 2017. It seems almost quaint now, given the explosion of reputation-killing headlines that have followed the brand “scandal.” Uber’s reputation work gains speed… then stalls again.

Crisis Management 149

Crisis Management Crisis Airlines Viral 149

Business Wire

MARCH 14, 2018

In a world where there are etiquette guides for almost any situation, it should not be a surprise that a communication tool such as social media, which has such a cultural impact, also comes with its own codes of common courtesies and manners. One wrong move can have serious consequences for your brand reputation.

Social Media 160

Social Media Mobile Media Video 160

ImPRessions - Crenshaw Communications

JULY 24, 2018

Once again the substance behind the communications was minimal (only a few NRA members were actually affected), but the message spoke about Delta’s corporate values. The value of the reputation boost from its decisive social activism may offset other financial losses. Third-party influencers on both sides lined up and duked it out.

Real Estate 120

Real Estate Policies Corporate Healthcare 120

Flatiron Communications

FEBRUARY 1, 2024

In this particular SLM, the user is given the chance to upload 20 documents of any length to create a custom dataset to which one can pose questions and receive back intelligent, insightful, and prosaically written answers based on the uploaded content. Those transcripts were the first documents I loaded into NotebookLM.

Google 28

Google Government Journalism Industry 28

Reputation Specialist Michael Toebe

NOVEMBER 17, 2021

This practice can of assuming guilt because of heuristics cause undue, deeply painful injury to someone’s reputation. Bryant (and the rest of her and her late husband’s family) suffered before he quickly pivots to self interest by communicating, “we are gratified.” That’s a bold claim and attack on a reputation. That’s harm.

Reputation 52

Reputation Financial System Journalism 52

Presspage

SEPTEMBER 25, 2022

Instead of media outlets making assumptions with the information they have - you can put your business on the front foot to enhance your communications strategy and reputation management. Non-response to inquiries doesn't endear you to the media and gives them control over the narrative of your business.

System 78

System Software Tools Strategy 78

Bianchi Biz Blog

AUGUST 3, 2023

Defining the scope of permitted use and outlining guidelines should align with the approach taken for other company-provided IT tools and communication platforms. Others may want to allow the use of AI tools to draft documents, content and communication. This policy is effective as of [Date].

Automotive 78

Automotive Policies Employee Corporate 78

Presspage

MARCH 15, 2023

We at Presspage just launched a personal AI assistant to help communications professionals with managing and answering all their questions from the media. Read this blogpost from our Product Team if you want to learn why we believe this changes the work of communications professionals for the better. We were impressed.

Technology 78

Technology Creativity Storytelling Communications 78

5W PR

JANUARY 26, 2021

Visual content, logos, and reputation are still valuable, but getting the attention of today’s consumer has gotten more difficult because of all the advertising chatter and clutter. Conduct an audit of current marketing and communications. Document Everything. Why should it Matter? 45% said so. Let’s get started!

Tools 88

Tools Product Launch Guidelines Customer Service 88