PR in High Definition

FEBRUARY 23, 2021

The comms team reacted fast and the organisation was quick to make changes – and communicate them well! It’s clear that there is a lot of work to be done with repairing KPMG’s damaged reputation and the comms teams are more than likely sorting it as we speak, but what would you do in this crisis if this happened to your organisation?

Crisis 71

Crisis Communications Reputation Training 71

Melissa Agnes

SEPTEMBER 30, 2014

Two truths: Crisis prevention is the best form of crisis management. Finding a new, relatable way to communicate the same important message is a strong and intelligent communication strategy. Finding a new, relatable way to communicate the same important message is a strong and intelligent communication strategy.

Communications 234

Communications Crisis Management Crisis Crisis Communications 234

Melissa Agnes

OCTOBER 13, 2014

Using Agnes + Day’s crisis simulation platform , the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. Information and best practices when it comes to hashtags and dark websites in crisis management. Crisis management concerns that absolutely need to be addressed.

Crisis Management 228

Crisis Management Crisis Exercises Crisis Communications 228

Stern + Associates

JUNE 22, 2023

Corporate communication isn’t just a tool to roll out when a problem arises – it should be an integral part of an organization’s strategy , says Dartmouth Tuck School of Business Corporate Communication and Leadership Professor Paul A. Communication is a strategic general management function and such an important tool.

Strategy 62

Strategy Communications Crisis Communications Corporate 62

PRSay

OCTOBER 22, 2021

The company’s communications team found itself pivoting into crisis mode. Things began to continually get worse,” said Kristin Seay, Delta’s director of employee communications. Our communications strategies and ways of working were based on whatever had happened the day before.”. “Our

Crisis 78

Crisis Airlines Travel Internal 78

Onclusive

DECEMBER 6, 2019

PRNEWS Crisis and Measurement Summit. This gathering invites you to dive deep into the industry’s most progressive curriculum on Crisis Management. Spend two days mastering the latest and greatest in Communications Measurement. Spend two days mastering the latest and greatest in Communications Measurement. PRWeek Awards.

Conference 329

Conference Marketing Case Study Measurement 329

PRSay

OCTOBER 8, 2019

This is the time for communications professionals to step up and take control. You manage the crisis and you manage it well. From staying ahead of the story by conducting continuous media monitoring to knowing when and how to communicate both internally and externally, we run through our steps for managing a crisis.

Crisis 89

Crisis Internal International Conference 89

PRSay

OCTOBER 14, 2019

As the context and speed in which crises unfold in the digital age shifts, so does the task of crisis preparedness. Every week we talk to some of the 750-plus organizations which use our In Case of Crisis mobile app. We also meet with many others who are considering how to best upgrade their issues and crisis responsiveness.

Crisis 87

Crisis Crisis Management Training Mobile 87

Stephen Waddington

JULY 16, 2021

The COVID-19 Communications Advisory Panel report sets out critical skills for practitioners as society learns to live with COVID-19. I worked as part of a team of professional marketing and communications associations on behalf of the Government Communication Service at the outset of the crisis.

Publicity 199

Publicity Government Crisis Employee 199

Onclusive

JANUARY 25, 2019

International Association of Business Communicators (IABC) World Conference. The 2019 conference will explore new challenges and opportunities facing the communication profession. Most conferences focus on media relations, crisis communications, social media, and measurement, plus a well-known awards show. PRWeek Awards.

Conference 256

Conference Content Marketing Marketing Internal 256

Burrelles Fresh Ideas

MAY 21, 2024

Complementing this organic sharing, Microsoft’s mental health initiative, Microsoft Cares, provides a range of resources, including in-person, digital, and telephone counseling, alongside support groups and workshops, available to all employees. But what about the actual PR pros themselves?

Employee 97

Employee Pinterest Resources System 97

Melissa Agnes

SEPTEMBER 29, 2014

Two weeks ago I was in Dubai presenting a 6 hour workshop on the use of social media and mobile technology for emergency management, to the GCC healthcare sector. As my 6 hour workshop spanned over 2 days, I was originally asked to make the first day very basic and then to get into the fun stuff (for me at least!) on the second day.

Social Media 214

Social Media Hotels Media Government 214

Melissa Agnes

OCTOBER 13, 2014

Using Agnes + Day’s crisis simulation platform , the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. Information and best practices when it comes to hashtags and dark websites in crisis management. Crisis management concerns that absolutely need to be addressed.

Crisis Management 100

Crisis Management Crisis Exercises Crisis Communications 100

PRSay

FEBRUARY 5, 2018

As PR professionals, it’s our job to help executives communicate their ideas, plans and priorities in their own voices. But even the most gifted communicators can’t possibly create all the content demanded today. In this low-trust environment, communication from the C-suite must be authentic.

Communications 149

Communications Employee Leadership Writing 149

Presspage

MAY 6, 2017

Most communicators expect to have to deal with a crisis situation at some point in their career. Yet predicting how a crisis will rear its ugly head is incredibly difficult. ” Download a 5-Step-Guide to do a dry run for your crisis communications. The 2014 Wildfire.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

PRSay

OCTOBER 27, 2020

“In times of great adversity, we see the very best leaders rise to the top,” James Wright said while presenting the workshop “Navigating through Crisis with Confidence: Lessons in Crisis Management From COVID-19,” at PRSA’s ICON 2020 virtual conference. Leaders should also see the bright side in a crisis.

Crisis Management 127

Crisis Management Crisis Employee Conference 127

Prakkypedia

JANUARY 19, 2020

This piece is based on a Facebook and LinkedIn post I recently published: Communication is vital during emergencies such as the catastrophic bushfires being experienced around Australia. However, this can be tricky to manage on a personal level. A: A lot of businesses are donating and doing this well.

Communications 78

Communications Retail LinkedIn Radio 78

Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

Crisis Communications 40

Crisis Communications Social Media Crisis Communications 40

Melissa Agnes

JULY 9, 2014

These programs and trainings should be strategic and focus on things like real-time communications, social media and using the right tone. The appropriate ways to communicate, in what tone and in what instances. When to jump in and communicate, and when to let the situation unfold on its own. Learn more here.

Customer Service 192

Customer Service Training Crisis Education 192

Stern + Associates

SEPTEMBER 20, 2022

And in her interactive keynotes and workshops, she encourages managers to consider how inclusive leadership strengthens organizations culturally, financially, and competitively. How to Emerge from Crisis a Better Organization. The time to prepare is always.”. I found myself nodding my head and saying ‘yes’ while reading.

Leadership 62

Leadership Crisis Management Crisis Financial 62

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Crisis Management Resources'

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. This week’s episode of The Crisis Intelligence Podcast. Crisis Management Resources' Listen here!

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Stephen Waddington

JULY 21, 2020

As we emerge from the crisis here is where I have spotted opportunities for growth. Disrupted categories Other sectors have been devastated by the crisis and need a complete rethink. Organisations have realised that you can’t transfer a workshop lasting longer than 60 minutes online and expect it to work.

Crisis 78

Crisis Agency Enterprise Local 78

Onclusive

NOVEMBER 29, 2017

International Association of Business Communicators (IABC) World Conference. The theme for this year’s conference focuses on “The Communication Crossroads,” emphasizing that the communication profession is uniquely positioned at the crossroads of business, culture, functions, and audience. Dates: June 3-6, 2018.

Conference 210

Conference Content Marketing Marketing Education 210

Burrelles Fresh Ideas

DECEMBER 12, 2023

via GIPHY ‘Twas the night before Christmas, and all through the North Pole, not a creature was stirring—except for Santa Claus, who was pacing nervously in his cozy workshop. Chapter 1: Santa’s image crisis The first order of business was addressing Santa’s outdated image.

Social Media 80

Social Media Trends Crisis Crisis Management 80

Burrelles Fresh Ideas

OCTOBER 17, 2023

We use technology for everything from banking and shopping to communication and entertainment. Organizing events and webinars: PR agencies can help coordinate webinars, seminars, and workshops focused on cybersecurity topics. Crisis communication preparedness: Preparing for cybersecurity incidents is as crucial as prevention.

Education 112

Education Employee Measurement Agency 112

Deirdre Breakenridge

MAY 8, 2018

I also learned some of the most effective ways for companies to use social media, including communicating with the public and keeping media profiles up-to-date. Next semester, I plan to become more involved in our on-campus firm, Eagle Communications, to get client experience. Broadening Network. PRSSA is made up of 10,000 students.

Education 232

Education Conference Meeting Crisis Management 232

Melissa Agnes

AUGUST 28, 2014

In a couple weeks I’ll be conducting a 6-hour workshop in Dubai and my audience will be healthcare delegates of the GCC. The topic of my course is social media for crisis and emergency management, which of course includes social media’s role in crisis preparedness and crisis prevention.

Healthcare 238

Healthcare Social Media Media Case Study 238

PRSay

MAY 13, 2020

The world is dealing with a pandemic, a public health crisis that has disrupted every industry. Content marketing has, for many years, been the leading strategy for companies that believe in communicating with customers, not selling to them. Now is the time for content marketing. Your audience has new concerns and worries.

Content Marketing 201

Content Marketing Marketing Storytelling Leadership 201

Stern + Associates

APRIL 17, 2024

What should business leaders be communicating to employees and/or the public regarding the upcoming elections? Increase communication, keep values and mission in the forefront, help people who want to vote, and be attentive to their needs for their families. And how are those root causes getting amplified through certain ‘catalysts’?

Policies 102

Policies Leadership Mobile Employee 102

Melissa Agnes

MAY 30, 2014

Twitter is far too valuable a communications channel for organizations (with common sense) to leave it. There are different levels of issues, ending with an issue that needs to be escalated to the crisis team. Social media is a powerful communications tool that presents many wonderful opportunities. Learn more here.

Case Study 232

Case Study Crisis Twitter Viral 232

PRSay

FEBRUARY 4, 2019

Not long ago, I had a conversation about PR measurement with someone I consider a media relations master — a person who leads global communications for a high-flying public company. com” company), not to mention all the issues management and crisis prevention she did behind the scenes.

Measurement 110

Measurement How To Strategy Pitching 110

Stern + Associates

NOVEMBER 22, 2022

Prompted by the major impact of the Covid-19 pandemic that he foresaw in advance, Christakis’ acclaimed 2020 book, “ Apollo’s Arrow: The Profound and Enduring Impact of Coronavirus on the Way We Live ” (Little, Brown Spark, 2020), predicted much of how group behavior impacts the outcome of a crisis.

How To 62

How To Groups Employee Study 62

Prohibition

JULY 10, 2019

Neither the CEO nor the chairman’s names were associated with this crisis and no names of any higher-ups in the company were found in the apology post. 5) A phone company who didn’t communicate: Huawei’s damaged reputation. The key of any crisis communication is to be proactive, transparent and accountable.

Fashion 75

Fashion Telecommunications Crisis Training 75

Reputation Us

OCTOBER 15, 2019

Reputation is building familiarity, establishing trust and fortifying confidence within your nonprofit and within the communities you serve and from whom you receive support. reputation management support that includes content management, crisis management, media relations, social media, news releases and message unity training.

Nonprofit 60

Nonprofit Guidelines Reputation Crisis Management 60

Doctor Spin

DECEMBER 10, 2022

The hotel will also offer a range of other amenities and activities to help guests make the most of their Northern Lights experience, including guided tours, photography workshops, and hot tubs with views of the night sky. Please consider supporting the blog by sharing it with other PR- and communication professionals.

Hotels 52

Hotels Travel Resources Data 52

Solo PR Pro

AUGUST 16, 2016

SoloPR Ask the ExpertsWorkshop– Communications consultants panel featuring Kellye Crane, Lanette Hart, APR, CPRC and Karen Swim, APR. This was an interactive workshop where the experts broke into 3 zones – Taking the Plunge, New Business/Fees and PR Skills / Client Management- so there was no presentation. What’s next?

Conference 40

Conference Crisis Community Crisis Communications 40