Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Cision

JANUARY 19, 2016

In fact, the Pew Research Center found that 67 percent of smartphone users shared pictures, videos or commentary about local events in 2015. Not only do they have to be well prepared, they also need to be mobile,” says Scott Peacock, PR Manager of Visit North Carolina. Could your brand manage a crisis in today’s social world?

Crisis 120

Crisis Tourism Local Crisis Management 120

Cision

NOVEMBER 10, 2015

Want more insights on how your brand can combat a crisis? Read the crisis communications white paper! Most companies stop talking after the crisis,” Frizzell says. brand in consumer perception,” a feat which took half the time it has taken other crisis-stricken major brands. That’s wrong. And over-communicate they did.

Crisis 120

Crisis Brand Branding Crisis Communications 120

Flatiron Communications

FEBRUARY 16, 2015

There was a day not too long ago when a growing media storm served as the primary catalyst to spur a company’s crisis team into action. A string of bad stories in and of itself literally defined a crisis. One such corporate crisis-driving crusader is New York State Attorney General Eric Schneiderman.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

Presspage

MAY 8, 2017

A crisis can do irreparable damage to an organization, but at the same time it also presents an ideal time to review and renew current processes. For a crisis to have a silver lining, certain things need to occur. Alton Towers, a British theme park, provided a commendable example of this through its handling of a crisis in July 2015.

Crisis 102

Crisis Crisis Management Crisis Communications Internal 102

PRSay

SEPTEMBER 16, 2020

When the word coronavirus first came on the scene at the Veterans Health Administration (VHA) earlier this year, we did what most hospitals do in a time of crisis, we stood up the Office of Emergency Response (OEM) and went to work. PRSA named Pedene as Public Relations Professional of the Year in 2015. Photo credit: shutterstock.

Ethics 202

Ethics Public Affairs Crisis Management Training 202

Melissa Agnes

NOVEMBER 15, 2015

Welcome to episode #055 of The Crisis Intelligence Podcast, with Melissa Agnes and Brian Willis. This episode of The Crisis Intelligence Podcast discusses: How law enforcement is using life’s most important question to be better crisis managers. Subscribe to The Crisis Intelligence Podcast! Experience WINx.

Crisis Management 154

Crisis Management Crisis Conference Training 154

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. While many of us implore our clients to prepare in advance for crisis scenarios, how many of us do the same for our own businesses? There are many ways one can, and should , crisis proof your solo business.

Crisis 66

Crisis Insurance Insurance Banking 66

Melissa Agnes

JANUARY 27, 2015

A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. When Tim invited me on his show, I was excited to speak with him about this current crisis because it’s an important conversation that needs to be had. TCIP #011 – Discussing The #Ferguson Crisis with Tim Burrows.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Doctor Spin

FEBRUARY 22, 2024

Here we go: Public Relations Objectives Spin Academy | Online PR Courses Public Relations Objectives Public relations (PR) plays a crucial role in shaping public opinion by strategically managing the spread of information between an organisation and stakeholders , influencers , and publics. Source: Business Horizons 10 Coombs, W.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. What you say and promise is important, especially in a crisis. Their updates are short, to the point and written at a low grade level, which is very important for all crisis and emergency communications.

Education 100

Education Crisis Communications Crisis Crisis Management 100

Melissa Agnes

NOVEMBER 26, 2014

Note: For more information on CASL and creating a CASL compliance policy, listen to episode #025 of The Crisis Intelligence Podcast. Anyone who develops, distributes or markets such applications to Canadians must comply with CASL’s consent requirements, which will come into force on January 15, 2015. There are several reasons.

Policies 100

Policies Crisis Management Crisis Software 100

Onclusive

APRIL 12, 2018

She joined UL in 2015 and is responsible for brand and marketing strategy, communications, public relations and crisis management, corporate social responsibility, events, customer experience, digital marketing and social media, as well as the marketing organization at large.

Content Marketing 170

Content Marketing Interviews Marketing Leadership 170

Rock the Status Quo

MARCH 30, 2015

View image | gettyimages.com Media coverage abounds related to last week’s 2015 F8 Developer Conference – an event for app developers put on by Facebook. It could help manage crisis control by allowing brands to quickly move a public conversation to a private chat almost seamlessly. Time will tell. What do you think?

Facebook 100

Facebook Customer Service YouTube Crisis Management 100

PR Conversations

OCTOBER 2, 2015

A global crisis situation – such as that experienced by VW currently – brings out an ugly side of public relations. Such ‘rules’ reflect their own opinion or a form of ‘received wisdom’ We saw it with Toyota, BP, Thomas Cook, and any other recent crisis of small or large magnitude.

Publicity 40

Publicity Crisis Management Crisis Handbook 40

Rock the Status Quo

OCTOBER 19, 2015

According to a 2015 Brandwatch study , only 46.6% As PR pros, we are responsible for awareness and reputation, and it’s a logical leap to monitoring mentions and crisis control. Otherwise, you can end up with a crisis on your hands that you didn’t see coming, despite your efforts. Ask questions.

Software 100

Software Google Reputation Social Media 100

Stuart Bruce

OCTOBER 6, 2016

The average (mean) percentage of marketing budget spent on digital and social media is 25%, which is up from 16% in 2015. In-house PR and communications people say they need more education and insight around social influencer outreach/engagement (31%); social network strategy (27%); and digital crisis management (27%).

Training 119

Training Digital PR Media Training Education 119

Norton's Notes

DECEMBER 10, 2014

Businesses of any sector in 2015 will have to be ethical to succeed – not just hotels. Crisis Management Hotels Social Media crisis management Reviews tripadvisor' Many hotels have already been banned from it for trying to pay people to write glowing reviews. Do you think people should be paid or fined for reviews?

Hotels 37

Hotels Crisis Management How To Policies 37

Cision

AUGUST 31, 2015

Between the launch of live video streaming apps Meerkat and Periscope in March and recent blow up around the Ashley Madison hack, 2015 has proven how fluid communication has become and how quickly the media can carry a message. Last Thursday, the 2015 xPotomac Conference in Washington, D.C. Preparing for crisis.

Crisis 120

Crisis Crisis Communications Content Marketing Conference 120

Flatiron Communications

OCTOBER 10, 2015

Well, that news-making, crisis-inducing catalyst reared its ugly head in the guise of a DraftKings employee using his company’s player/team data to “game” FanDuel’s site and “earn” himself $350,000 in the process. .” Darren Rovell (@darrenrovell) October 8, 2015.

Sports 28

Sports Crisis Management Employee Crisis 28

Prohibition

APRIL 29, 2017

So that involves lots of exciting things like online community building, social media listening, brand audits, online crisis management, content marketing and video creation and seeding. CIPR Yorkshire & Lincolnshire Pride Awards 2015. Maintaining the standard of press material and that any crisis are managed effectively.

Agency 54

Agency Creativity Hotels Social Media 54

ImPRessions - Crenshaw Communications

APRIL 10, 2018

Scandal: 2015: E. He often looks as if he’s trying to remember his messaging. Accepted or denied? Still CEO, though his planned promotion to chairman was scuttled. Steve Ells, Chipotle. CEO Steve Ells, Chipotle. coli & norovirus outbreaks. Time elapsed before TV interview : Over a month. Contrition? As CEO apologies go, this was solid.

Interviews 170

Interviews Media Training Training Video 170

PR Conversations

DECEMBER 19, 2014

As a result of the recent course, I’ve been reflecting on how in 2015, professional use of social media and digital communications will be essential for anyone working in PR, internal communications, public affairs, marketing and many other functions, in almost every type of organisation. Future demands smart personalisation.

Social Media 90

Social Media Trends Communications Crisis Management 90

Melissa Agnes

MAY 14, 2015

In November of 2014 I was honored with the invitation to speak at a TEDx event, which was to be hosted by the City of LA’s Emergency Management Department in March 2015. This is also a book that I recommend to crisis leaders – as well as leaders of every kind. Delivering my speech.

How To 185

How To Crisis Management Crisis Exercises 185

Reputation Us

OCTOBER 27, 2021

Pittsburgh-based Steel City Re, a provider of reputation risk-management insurance, notes a growing number of legal decisions holding boards of directors accountable for financial losses related to reputation. BAD REPUTATION EXAMPLE. Understand the Total.

Reputation 88

Reputation Financial Telecommunications Employee 88

Reputation Us

OCTOBER 27, 2021

Pittsburgh-based Steel City Re, a provider of reputation risk-management insurance, notes a growing number of legal decisions holding boards of directors accountable for financial losses related to reputation. BAD REPUTATION EXAMPLE. Understand the Total.

Reputation 78

Reputation Financial Telecommunications Employee 78

Sword and the Script

DECEMBER 20, 2022

” ~ Molly McPherson , APR, Public Relations and Crisis Manager, Molly + Co. 2015: 6 Pragmatic Content Marketing Predictions for 2015. AI-enhanced writing platforms like Grammerly and Wordtune seem dated in comparison to ChatGPT, which generates high-quality written materials quickly and accurately.

Marketing 189

Marketing Content Marketing Data Social Media 189

Melissa Agnes

MARCH 15, 2016

And in a crisis, especially a crisis that questions the ethics of either the personal or the professional brand, this reality gets amplified. In December 2015, the New York Times reported that one of the founders of the spiritual think tank, the Center for Integral Wisdom, Marc Gafni, is an alleged sex offender.

Reputation 100

Reputation Brand Branding Ethics 100

Stuart Bruce

MARCH 3, 2015

The Qualifications for Communicators Trends Survey 2015 reveals that PR measurement is the top skills gap and digital communications/social media is the top skill that respondents want to address in the next 12 months. After measurement the next two biggest skills gaps identified are budget management and crisis management.

Measurement 60

Measurement Communications Crisis Management Training 60

Melissa Agnes

JANUARY 22, 2015

I’ve written in the past about BBC’s Ebola crisis communication strategy to help educate West Africans and keep them healthy and Ebola-free. Crisis communication is all about providing accurate and timely information directly to your stakeholders, on the platforms that they want to receive it. Tweet this!).

Crisis Communications 154

Crisis Communications Crisis Strategy Communications 154

Flatiron Communications

MAY 29, 2015

Suddenly, one of America’s hippest retailers found itself in a crisis of confidence that impacted its stock price, incurred a $10 million settlement , and perhaps most importantly, gave a black bullseye to the brand esteem the company so carefully forged over the years. Caro (@socarolinesays) May 26, 2015.

Retail 28

Retail Fashion Policies Employee 28

Rock the Status Quo

NOVEMBER 8, 2015

It’s part of our relationship with the public and where the majority of crisis management takes place. AZ Media Maven (@AZMediaMaven) November 5, 2015. Kelly Hungerford (@KDHungerford) November 5, 2015. PRprochat — Milvian (@MilvianPrieto) November 5, 2015. They are empowered; you get insights. prprochat. —

Social Media 100

Social Media Media Customer Service Resources 100

ImPRessions - Crenshaw Communications

JUNE 7, 2018

In 2015, Starbucks received criticism that it was part of a “war on Christmas” when it unveiled plain red holiday cups. Crisis-management best practice calls for an immediate response where a brand or personal reputation is on the line. This is particularly true when the criticism is questionable.

SEO 227

SEO Privacy Crisis Crisis Management 227

Sword and the Script

DECEMBER 12, 2017

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc.

Marketing 102

Marketing Content Marketing Crisis Management Data 102

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. A recent example of this was the Ebola crisis of 2014. Which emotions do you need to pay attention to in a crisis?

Crisis Management 100

Crisis Management Crisis Viral Community 100

Norton's Notes

JULY 26, 2017

I speak a lot to student and marketers alike about social media crisis management as I believe it can have a huge impact on a brand’s reputation and share price if you get it wrong. Snapchat Manages To Offend Two Different Countries With One Quote. Nivea values diversity and tolerance.”.

Social Media 49

Social Media Airlines Media Viral 49

Frederik Vincx

DECEMBER 11, 2015

The highest skills gaps were reported as measurement (53%), budget management (44%), crisis management (37%), and digital communications/social media (35%). Stuart Bruce, PRCA Digital PR Report 2015: Need for more training. From the PRCA Digital PR Report 2015. These people didn’t learn it from a blog.

How To 60

How To Software System Employee 60