Prohibition

JUNE 28, 2023

Whether it’s a food contamination issue, a product recall, or a public relations nightmare, it’s imperative for food and drink companies to have a solid crisis management plan in place. Crisis management in food PR is the art of effectively handling these crises, to protect the reputation and livelihood of the brand.

Crisis Management 62

Crisis Management Crisis Crisis Communications Case Study 62

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. We’re in the 21st century and 21st century stakeholders demand regular communications throughout a crisis. Broken trust.

Crisis 154

Crisis Crisis Communications Crisis Management Twitter 154

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Agility PR Solutions

JUNE 16, 2019

The number of headlines denoting a company crisis has nearly doubled when comparing this decade to last, according to McKinsey & Company. Those numbers show that in 2015, corporations paid $59 billion in fines, a more than five-fold increase over the $11 billion paid […].

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Crisis Corporate Company Analysis 82

The Proactive Report

JANUARY 5, 2015

In his article for Forbes, Jonathan Salem Baskin points out that most crisis do not erupt overnight: C ontrary to the notion that reputations can be ruined in an instant, most crises are months or years in the making. And he says that you probably already know why your brand might be the subject of the reputation crisis in the future.

Reputation 100

Reputation System Employee Airlines 100

Cision

JANUARY 19, 2016

In fact, the Pew Research Center found that 67 percent of smartphone users shared pictures, videos or commentary about local events in 2015. Here’s a quick look at three of the ways Visit North Carolina was able to steer through a shark-filled summer and tips on how you can be just as successful with crisis management.

Crisis 120

Crisis Tourism Local Data 120

Cision

NOVEMBER 10, 2015

Want more insights on how your brand can combat a crisis? Read the crisis communications white paper! Most companies stop talking after the crisis,” Frizzell says. brand in consumer perception,” a feat which took half the time it has taken other crisis-stricken major brands. That’s wrong. And over-communicate they did.

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Crisis Brand Branding Crisis Communications 120

Presspage

MAY 8, 2017

A crisis can do irreparable damage to an organization, but at the same time it also presents an ideal time to review and renew current processes. For a crisis to have a silver lining, certain things need to occur. Alton Towers, a British theme park, provided a commendable example of this through its handling of a crisis in July 2015.

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Crisis Crisis Management Crisis Communications Internal 102

The Proactive Report

JUNE 12, 2015

Almost all (99%) of the executives polled in the 2015 Makovsky Wall Street Reputation Study said this has made it increasingly difficult for the financial services industry to rebuild reputation over the past 12 months. 2015 Edelman Trust Barometer.). Search is now the most trusted source of information and news.

Financial 100

Financial Reputation Crisis SEO 100

Melissa Agnes

FEBRUARY 28, 2019

A common fear when it comes to issue and crisis management is the uncertainty around virality. That there is a Crisis Ready TM Formula that can help your team quickly detect the heightened probability of negative virality in real-time. This formula exists and is now a free Crisis Ready TM Resource available to you, here!

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Viral How To Crisis Management Crisis 179

Wadds Inc.

APRIL 17, 2024

All eyes are on our political parties as we prepare for a general election during the continued cost-of-living crisis,” said. FuturePRoof was founded in 2015 by Sarah Waddington as a platform to explore the future of practice. Post Brexit and post pandemic, it has lost power, authority, and credibility on a world stage. director. “We

Public Affairs 69

Public Affairs Policies eBook Healthcare 69

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. While many of us implore our clients to prepare in advance for crisis scenarios, how many of us do the same for our own businesses? There are many ways one can, and should , crisis proof your solo business.

Crisis 66

Crisis Insurance Insurance Banking 66

Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. For Visit North Carolina’s Scott Peacock, summer 2015 was a particularly challenging, shark-filled season. Basics for having a plan in place ahead of a crisis? During the webinar, Scott and K.C.

Crisis 120

Crisis Tourism Hotels Crisis Communications 120

Sword and the Script

NOVEMBER 4, 2014

Corporate crisis communications provides a demonstration because there are very clear constraints: Unknown unknowns – the effort to understand what is happening. Time hacks – crisis PR demands speed. Crisis communications has changed — and Mr. Wilde should get a raise. Chevy embraces the truck. Talk about rags to riches.

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Crisis Communications Creativity Crisis Communications 116

Wadds Inc.

OCTOBER 5, 2023

After the 2015 refugee crisis in Europe soured due to fearmongering, Fleming found power in refugees’ individual stories. She aimed to humanise the crisis through first-person storytelling. “Statistics are human beings with the tears wiped off',” she said.

Communications 98

Communications Crisis Social Media Storytelling 98

Waxing UnLyrical

NOVEMBER 9, 2015

I’m here for the 2015 PRSA International Conference where there’s absolutely no shortage of awesome speakers this year. How to Prevent a Social Media Crisis. What do you hope to learn at the PRSA 2015 International Conference? Twitter Facebook Google+ LinkedIn Monday Roundup: PRSA 2015 International Conference.

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Conference Internal International Leadership 40

Deirdre Breakenridge

OCTOBER 22, 2014

Budgets for 2015 are in. Crisis PRStudChat Crisis PR Halloween PR Nightmares' The CEO wants to know, “So what?” Your response? Your company has invested a lot in a new product and the CEO is expecting headlines. But the product itself is not breaking news. How do you plan to do more with less? And do it better of course!

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Crisis Twitter Community Conference 312

Cision

MAY 15, 2015

. — Lorenzo Gee (@bareknucklepr) May 8, 2015. Bryan Andaya (@BryanAndaya) May 11, 2015. Carrie Layne (@carrielayne) May 5, 2015. Naomi Shapiro (@superdumb) May 8, 2015. Sales Dynamo (@SalesDynamoNY) May 5, 2015. Ken Knitter (@KenKnitter) May 12, 2015. Ken Knitter (@KenKnitter) May 8, 2015.

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Film Content Marketing Trends Crisis 120

PRSay

SEPTEMBER 16, 2020

When the word coronavirus first came on the scene at the Veterans Health Administration (VHA) earlier this year, we did what most hospitals do in a time of crisis, we stood up the Office of Emergency Response (OEM) and went to work. PRSA named Pedene as Public Relations Professional of the Year in 2015. Photo credit: shutterstock.

Ethics 202

Ethics Public Affairs Crisis Management Training 202

Cision

FEBRUARY 16, 2016

As Gizmodo’s Kate Knibbs points out, Twitter isn’t in a death spiral because it’s not growing – it may just be going through a middle-age crisis. Twitter is a thing that exists in more or less the same state as most people know it. As with most middle-age crises, something has to change.

Twitter 120

Twitter Crisis Financial Facebook 120

Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. What you say and promise is important, especially in a crisis. Their updates are short, to the point and written at a low grade level, which is very important for all crisis and emergency communications.

Education 210

Education Crisis Communications Crisis Case Study 210

PRSay

AUGUST 3, 2022

Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. Credit: Copyright 2015 NBAE. Contact him at mail@kenscudder.com or kenscudder.com.

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Training Media Training Crisis Communications Writing 141

Stern + Associates

JUNE 22, 2023

Communication managers should be one of the first people a CEO can turn to, and not just when there’s a crisis. In it, he describes how a corporate communication department serves as the umbrella for media relations, crisis communication, internal communication and investor relations.

Strategy 62

Strategy Communications Crisis Communications Corporate 62

Cision

OCTOBER 21, 2015

Below are a few ways you can amp up your storytelling, stemming from insights, ideas and case studies explored at the 2015 xPotomac Conference. Liz Sabatiuk (@mobilia5) August 27, 2015. Similarly, to succeed in telling your brand’s side of the story amidst a crisis, you must put a name and a face to what’s happening.

Storytelling 120

Storytelling Case Study Crisis Viral 120

Melissa Agnes

NOVEMBER 15, 2015

Welcome to episode #055 of The Crisis Intelligence Podcast, with Melissa Agnes and Brian Willis. This episode of The Crisis Intelligence Podcast discusses: How law enforcement is using life’s most important question to be better crisis managers. Subscribe to The Crisis Intelligence Podcast! Experience WINx.

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Crisis Management Conference Crisis Training 154

Doctor Spin

FEBRUARY 22, 2024

PR professionals control the narrative, mitigate damage, and restore public confidence during a crisis. The value of communication during a crisis: Insights from strategic communication research. The value of communication during a crisis: Insights from strategic communication research. Source: Business Horizons 10 Coombs, W.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

prTini

JUNE 24, 2016

This challenge first became particularly evident to my team on the evening of Friday, November 13, 2015, when a series of coordinated terrorist attacks took place in Paris and its surrounding suburbs. The attacks on Paris and in Orlando quickly became a social crisis. Geben’s (New) Social Crisis Protocol.

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Crisis Social Media Mobile Comparison 37

Mark My Words

MARCH 11, 2015

The corporation’s latest comms crisis. Mark Comments clarkson thedrum 2015 comms jeremy corporations corporation’s crisis'

Crisis 60

Crisis Corporate 60

Melissa Agnes

JANUARY 27, 2015

A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. When Tim invited me on his show, I was excited to speak with him about this current crisis because it’s an important conversation that needs to be had. TCIP #011 – Discussing The #Ferguson Crisis with Tim Burrows.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Communications Conversations

JUNE 4, 2015

In this episode of the Talking Points Podcast, Kevin and I discuss Mary Meeker’s Internet Trends Report, KFC’s new Twitter strategy, and why everyone should throw their current crisis communications plans in the trash. SHOW NOTES – June 4, 2015. “2015 Internet Trends Report” [link].

Mobile 60

Mobile Crisis Crisis Communications Trends 60

Melissa Agnes

NOVEMBER 26, 2014

Note: For more information on CASL and creating a CASL compliance policy, listen to episode #025 of The Crisis Intelligence Podcast. Anyone who develops, distributes or markets such applications to Canadians must comply with CASL’s consent requirements, which will come into force on January 15, 2015. There are several reasons.

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Policies Crisis Software Examples 195

Flatiron Communications

FEBRUARY 16, 2015

There was a day not too long ago when a growing media storm served as the primary catalyst to spur a company’s crisis team into action. A string of bad stories in and of itself literally defined a crisis. One such corporate crisis-driving crusader is New York State Attorney General Eric Schneiderman.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

Solo PR Pro

DECEMBER 10, 2019

A Case Study in Using Emotional Intelligence to Diffuse an Organizational Crisis. Personal experience with two nonprofits that faced a pivotal organization crisis taught me a few things about listening. In 2011- 2015, they collected data from 55,000 professionals across 90 countries at all levels of management.

Crisis 57

Crisis Leadership Case Study Nonprofit 57

Ishmael's Corner

OCTOBER 5, 2014

I expected the covers to come off of “Operation Knock Knock,” an NSA initiative to embed microscopic audio sensors into latex paint resulting in a PR crisis. Naturally, I’ll take another shot in 2015. Uncategorized 2014 predictions for communications NSA PR crisis Pope selfie PR predictions for 2014 PRSA' Didn’t happen.

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Industry Communications Viral Crisis 138

Sword and the Script

DECEMBER 21, 2021

Diversity, Equity & Inclusion (DE&I) initiatives will be incredibly important, but when the next crisis hits, consumers will be reminded to look back on major brands that only paid the topic lip service. 2015: 6 Pragmatic Content Marketing Predictions for 2015. Dorothy Crenshaw , CEO, Crenshaw Communications .

Marketing 214

Marketing Content Marketing Social Media Employee 214

Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. What you say and promise is important, especially in a crisis. Their updates are short, to the point and written at a low grade level, which is very important for all crisis and emergency communications.

Education 100

Education Crisis Communications Crisis Crisis Management 100

Cision

AUGUST 11, 2015

According to a 2015 Microsoft study , attentions spans last just eight seconds, which means you have limited time to draw in your audience. Know ahead of time how you will handle a possible crisis and what communication tactics to implement if needed. Decide on the time and setting of your video too. Hook Your Audience.

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Video Analysis Conference Education 120