Melissa Agnes

JANUARY 14, 2015

For example: Facebook has Safety Check , an Emergency “Check-In” Tool. Google has a Crisis Response Resource to help find missing people in the wake of natural disasters. And now Facebook has added a new collaboration to their list. Yesterday, Facebook introduced AMBER Alerts on Facebook. Bravo, Facebook!

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Facebook Crisis Management Crisis Mobile 140

Cision

JANUARY 19, 2016

In fact, the Pew Research Center found that 67 percent of smartphone users shared pictures, videos or commentary about local events in 2015. So how can brands prepare when local events turn into national and global crises in mere seconds? Could your brand manage a crisis in today’s social world? Unify To Stay Connected.

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Crisis Tourism Local Crisis Management 120

Onclusive

DECEMBER 6, 2021

Capturing every relevant piece of earned, owned and social media coverage around your brand, industry and important keywords can make all the difference if you want to break away from the competition or avert a full-blown crisis.

Media 370

Media Comparison Software Enterprise 370

MaccaPR

FEBRUARY 19, 2018

and Pepsi’s “ Black Lives Matter’’ TV ad bungle with Kendall Jenner – it would be easy to miss one of the smaller yet most portentous PR crisis of this year: The CrossFit Gym Member-Shaming Instagram Fail. Facebook page ) and. CRISIS LESSON #1: EVERYTHING YOU BELIEVE IS PRIVATE WILL BE SHARED PUBLICLY.

Instagram 98

Instagram Crisis Local Privacy 98

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

NewsWhip

DECEMBER 9, 2021

What began as a three minute Zoom call has now turned into a growing crisis for Better.com, especially the CEO and other company executives. Here we’ll examine how this crisis has been covered by the media, the articles capturing the most public interest, and how the story continues to spread across social media channels.

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Crisis Instagram YouTube Employee 78

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

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Crisis How To Crisis Management Crisis Communications 62

Stephen Waddington

APRIL 14, 2020

The COVID-19 crisis has hastened the structural changes already underway in newsprint media. Newspaper circulation during the COVID-19 crisis has been hit by as much as a third by newsagents closing and a reduction in footfall on the high street, across travel hubs and in supermarkets. Photo by almir1968/iStock / Getty Images.

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Print Newspapers Crisis Local 102

PRSay

MAY 26, 2020

Intermountain Healthcare also launched a Facebook campaign that, at first, had a more general message. The hospital system’s media team has also been busy arranging more than 30 interviews per week with local, regional and national media, and implementing virtual press conferences to share important messages.

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Communications Crisis System Healthcare 191

Burrelles Fresh Ideas

JANUARY 16, 2024

SOURCE] Personally, it doesn’t matter if I’m dealing with a large national brand or a small local business; authenticity and trust often supersede price (and other factors) in my purchase decision. The immediacy of platforms like Twitter, Instagram, and Facebook demands genuine, real-time engagement.

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Crisis Airlines Crisis Communications Social Media 85

Bianchi Biz Blog

FEBRUARY 1, 2024

Local economy is not as bad as it may look based on just the indicators. Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management. Economy in Japan looks blunt these days, but it is due to currency fluctuations.

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Marketing Newspapers Print Local 106

Shift Communications

JULY 26, 2017

Check out part 1 and part 2 before diving into the following post on the importance of speed during a crisis situation. . There’s a crisis communications mantra: tell it all, tell it early and tell it yourself. In a crisis situation, silence can be deadly. Just tuning into this series? We all know this. Deep Blue Sea.

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Case Study Crisis Study Crisis Communications 101

Deirdre Breakenridge

OCTOBER 22, 2014

You go to the company Facebook page and find an alarming number of posts expressing outrage over a recent price increase. · The local TV station wants a comment regarding a tip from an irate customer for their “Consumer Fight Back” report”. · Crisis PRStudChat Crisis PR Halloween PR Nightmares' What now? ·

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Crisis Twitter Community Conference 312

PRSay

MARCH 6, 2020

You need to be at the front of a possible crisis and not rushing to catch up should the situation get worse, said Stansell, the chief communications officer for Children’s of Alabama , the pediatric health system in Birmingham. It’s important to help them feel less anxious and more informed.

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Communications Employee Crisis Policies 212

Stephen Waddington

JANUARY 12, 2022

2022 will be a year of consolidation for a news industry that has been disrupted by the COVID-19 crisis, changing audience behaviour and technology. Others are hoping to restart events businesses that stalled during the COVID-19 crisis.

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Report Media Journalism Privacy 122

Cision

JUNE 22, 2015

It takes only a minute for a crisis to harm your brand, especially in the age of social media. Peter LaMotte discussed at his recent webinar, showing the keys to crisis management , how you can reduce brand vulnerability by preparing for crises in peacetime and more. But what can you do when the masses control the message?

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Crisis Crisis Communications Local Social Media 120

Beyond PR

APRIL 25, 2017

Carvin is the point person in a partnership that began in December 2016 between the AP and Facebook that illustrates some of the efforts the AP is undertaking to scrub misinformation from readers’ views. Facebook focuses on the content that is patently untrue, but the AP is not bound by these limitations in their checks.

Facebook 75

Facebook Newspapers Local Consumer 75

Landis PR

APRIL 29, 2024

Key services: Strategy and Organizational Culture Strategic Communications, Public Relations and Branding Public Affairs and Corporate Responsibility Data Analysis and Future Scenarios Crisis Communications Top Advice for Foreign Companies Navigating Media and Communications Environment in Finland 1. million users Facebook : 3.59

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Radio Pinterest Television Government 64

Stephen Waddington

MAY 9, 2020

Local Facebook groups have a vigilante mood. Images of lockdown dodgers have been posted in several local Facebook groups that I follow, both in London and the North East. I’ve published an article about brand conversations during the crisis based on a recent discussion. This isn’t a north versus south issue.

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Government Healthcare Local Television 83

Stephen Waddington

APRIL 23, 2020

The challenge with the COVID-19 crisis is that it requires an international governmental response and there are countless unknowns. The crisis has widened the socio-economic gap in society. Recovery: organisational responses Organisations have responded to the crisis in one of four ways. It’s worked. It’s a fine line to tread.

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Government Crisis Exercises Retail 132

Melissa Agnes

JUNE 4, 2014

An amber alert was issued at 7pm and the picture of the abductor, taken from the hospital’s security footage, was plastered all of local media and social media. This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. Case Studies Technology and Crisis Communications'

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Social Media Healthcare Case Study Crisis Communications 223

Stephen Waddington

MAY 19, 2020

The CIPR, #FuturePRoof, PRCA and Provoke Media have all polled the PR industry throughout the COVID-19 crisis. Google has published a tool to help understand search trends during the crisis. Engagement and traffic on Facebook, LinkedIn, Instagram, TikTok and WhatsApp is up. Photo by domin_domin/iStock / Getty Images.

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Crisis Government Energy Community 151

prTini

JUNE 24, 2016

In both instances, Facebook even activated a safety check-in feature so users could let family and friends know they were okay. The attacks on Paris and in Orlando quickly became a social crisis. At Geben, we handle social for a wide variety of local and national brands—everything from local microbreweries to Fortune 100 retailers.

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Crisis Mobile Social Media Comparison 37

Communications Conversations

APRIL 17, 2020

Those who went quiet and were going through the crisis communications playbook when it came to content on social channels. Nice to see a local company doing that here in Minnesota. But, the decision to feature employee-generated content on the Walmart Facebook page was a big one. It’s been fascinating to watch.

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Social Media Brand Branding Employee 198

Stephen Waddington

MAY 2, 2020

We’ve all had a rapid onboarding on FaceTime, Facebook Messenger, Google Hangout, Teams and Zoom during lockdown. The answer landed in the form of video by Fiona Crump in my Facebook newsfeed via 80% Awesome , a Facebook group created by Rachel Picken. Amanda writes about recovery from the crisis. This is my sixth letter.

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Transportation Government Community Facebook 84

Critical Mention

APRIL 13, 2020

Of course, as with any crisis, there are also plenty of stories about organizations who have mishandled it in one way or another. Earlier in April, a story broke about Dr. Sarosh Ashraf Janjua, a Massachusetts-based cardiologist who travels once a month to Minnesota to work at local hospitals.

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Media Analytics Healthcare Crisis 111

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. The middle of a crisis is the wrong time to find the right resources. Find your allies.

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Corporate Communications Crisis Management Crisis 108

David PR Group

MARCH 16, 2020

The main one: If VRBO, which is owned by Expedia, doesn’t fully refund travelers impacted by COVID-19, the brand will likely not survive this crisis. Many people are at home and spending their days on social media, so now might be the time to deploy a Facebook or Instagram campaign, for example.

Communications 105

Communications Brand Branding Policies 105

Stephen Waddington

FEBRUARY 12, 2021

Issues and crisis management have come to the fore as companies are forced to react to economic factors and as misinformation about COVID-19 continues to spread, placing a sharper focus on tackling fake news and the need for customer transparency and honesty. This is challenging for PR practitioners.

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Crisis Management Print Ethics Local 88

Stephen Waddington

NOVEMBER 6, 2019

In a case last week the Government came under fire for spending public money on Facebook ads targeted at voters in marginal constitutions announced in September. Purdah covers civil servants of Government departments, local government, and the board members and staff of public bodies, and arm’s length organisations.

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Resources Communications Government Policies 62

Maxim Behar

SEPTEMBER 5, 2021

Sometimes I still hear, "Please, manage our PR activities, but don't touch our Facebook and Instagram pages, because my secretary is managing them perfectly." Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry". In the past, crisis management was very easy.

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Meeting Advertising Advertising Agency 98

Cision

FEBRUARY 25, 2016

In times of crisis, are you able to think on your feet? I had a few stories published in high school journals, and starting around junior high I used to write letters to the editor of the local paper. For the largest banks, the reputational damage from the financial crisis could take a generation to repair. Rapid Fire Round.

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Newspapers Financial Crisis System 120

NewsWhip

JULY 21, 2020

People paid more attention to news from mainstream sites and less attention to Iffy sites, at least if the URLs that were most shared on Facebook and Twitter provide any indication. In late February, we noticed a drop in the Iffy Quotient: fewer of the popular URLs on both Facebook and Twitter were coming from Iffy sites.

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System Facebook Twitter Software 78

PRSay

OCTOBER 25, 2017

However, according to Pew Research Center , 65 percent of people who earn less than $30,000 are Facebook users. “If Haworth recommends attending town gatherings and interacting with local elected officials, regardless of their political beliefs. Companies should have strong pre-crisis and crisis plans in place.

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Social Media Conference Media Corporate 119

PR Conversations

NOVEMBER 22, 2023

Looking back the time was an optimistic period for public relations – despite (or perhaps because of) the developing global financial crisis. From websites to Google, YouTube and Facebook, opportunities for interactivity and two-way communication supported an argument for a strategic role for PR.

Education 52

Education Reputation Leadership Technology 52

Critical Mention

MAY 7, 2020

People have shifted to social media communication on sites like Twitter and Facebook. News organizations are endlessly working to deliver COVID-19 updates from a global, national and local perspective. This time of uncertainty has shown to people engaging on social media more than they typically would have before the pandemic struck.

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Media Radio Television Sports 113

Cision

MAY 12, 2017

Google search algorithm updates in 2016 , for example, included a number of integrated changes in order to unify mobile SEO and local SEO along with paid and organic results. As we saw with the recent United Airlines fiasco , crisis news doesn’t take time to go viral. Google Fact Check.

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Google Digital PR Mobile SEO 259