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Crisis Management Lessons From Boeing’s 737 Max Disasters

PRSay

When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. Paint a picture for senior management of what you’re seeing and hearing. We were playing catchup.

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Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

Because of its first-in-the-nation status and a quirky, complicated caucus system (or maybe in spite of it), Iowa has an outsize impact on news and social media coverage. It’s a classic case of what not to do in a crisis situation. Here’s where Iowa officials ran afoul of the crisis PR playbook. What went wrong?

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Maxim Behar for “24 Chasa": "PR crisis management became routine"

Maxim Behar

The PR expert Maxim Behar shared his opinion for 24 Chasa newspaper about the rapidly changing communications and the application of modern media tools in business. Are they only dealing with crisis PR in this sick time? Crisis PR has become commonplace. 24.11.2020. And not just in the communications business.

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Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

Because of its first-in-the-nation status and a quaint, complicated caucus system (or maybe in spite of it), Iowa has an outsize impact on news and social media coverage. It’s a classic case of what not to do in a crisis situation. Here’s where Iowa officials ran afoul of the crisis PR playbook. But it’s definitely a mess.

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How Can We Manage Today’s Media Misinformation Crisis?

PRSay

b) Newspapers getting the facts of a story wrong. c) Anything a public figure does not like that a rival or the media said. e) Newspaper’s choice of a news story, even if the facts are correct. b) Newspapers getting the facts of a story wrong. c) Anything a public figure does not like that a rival or the media said.

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Maxim Behar for Capital Newspaper: The Crisis Have Made Us Better Experts

Maxim Behar

Maxim Behar shared in an interview for Capital newspaper how the pandemic affected his company and team, how he managed to retain and increase its clients, what role social media play in communications today and how he defines the PR business in 2022. " Were you ready, were your clients ready for the crisis? - in decades.

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Issue? Crisis? What’s The Difference and Why Is It Important?

Melissa Agnes

It’s a major mistake to treat issue and crisis as interchangeable terms. Not only do they have very distinct meanings, but they need a different management response. Issues can be the warning signs that a crisis is possible. And issue management can be regarded as a powerful tool for crisis prevention.

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