Melissa Agnes

JUNE 4, 2014

How have you, or could you, leverage social media and mobile technology as a crisis preparedness strategy? At the same time, crisis communications have the opportunity to be more efficient and effective than they ever did. Case Studies Technology and Crisis Communications' Step 2: Plan and train your team.

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

Sword and the Script

MARCH 17, 2020

It’s worth brainstorming internally and examining if and when customers really need to hear from your company at this moment in time. The worst-case scenario for crisis communicators in a technology company is compounding circumstances. There could well be other thresholds that could apply to your business’ unique situation.

B2B 80

B2B Crisis Communications Crisis Software 80

Shift Communications

JULY 26, 2022

We’ve had great success in tying our clients’ overarching narrative and purpose to the tight labor market — with brand messaging such as championing fair chance hiring to expand talent pools, advocating a shift towards skills credentials vs. college degree requirements, touting the role internal mobility plays in employee retention — and in placing (..)

Brand 78

Brand Branding SEO Employee 78

Stuart Bruce

NOVEMBER 27, 2015

80% own mobile phones. 80% of mobiles sold in Kenya are smartphones, a 50% increase. Stuart Bruce speaking on digital and social media in PR at the World Conference on PR in Emerging Economies at the Kenyatta International Convention Centre in Nairobi, Kenya. African-owned companies that want to expand overseas.

Mobile 60

Mobile Public Affairs Government Local 60

Melissa Agnes

JULY 19, 2016

Live-streaming is an emerging reality that you should be addressing and incorporating into your crisis preparedness program. It’s no secret that social media and mobile technology have changed the landscape for crisis management. The potential impact of live-streaming.

Crisis 100

Crisis Crisis Management Crisis Communications Video 100

Reputation Us

SEPTEMBER 6, 2017

Now is the time to deploy the crisis plan that your credit union has (hopefully!) In a crisis, communication is key. This week, financial institutions and credit unions in Texas contacted us for our crisis communications expertise and guidance. Adjust your communications according to the needs of your audience.

Crisis 60

Crisis Communications Crisis Communications Community 60

PRSay

OCTOBER 25, 2017

Here are some highlights from three professional development sessions at the PRSA 2017 International Conference in Boston on Oct. 8–10: Breaking Misconceptions About Communicating With Rural Americans. 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.”

Social Media 117

Social Media Conference Media Corporate 117

PRSay

OCTOBER 14, 2019

RockDove Solutions is a proud sponsor of the PRSA 2019 International Conference in San Diego on Oct. As the context and speed in which crises unfold in the digital age shifts, so does the task of crisis preparedness. Every week we talk to some of the 750-plus organizations which use our In Case of Crisis mobile app.

Crisis 85

Crisis Crisis Management Training Mobile 85

Reputation Us

SEPTEMBER 5, 2017

Now is the time to deploy the crisis plan that your credit union has (hopefully!) In a crisis, communication is key. This week, financial institutions and credit unions in Texas contacted us for our crisis communications expertise and guidance. Adjust your communications according to the needs of your audience.

Crisis 60

Crisis Communications Crisis Communications Community 60

Solo PR Pro

JUNE 6, 2017

Below are a few takeaways for communication professionals. Be prepared to mobilize your communications strategies. we are spending more time per day with digital media – more than 3 hours per day on mobile, per user, versus less than an hour five years ago. It will come as no surprise to PR pros that in the U.S.

Trends 49

Trends Mobile Video B2C 49

Reputation Us

SEPTEMBER 25, 2019

Whether you are trying to manage a sensitive internal matter or a potential fraud situation, or navigating a public scandal, understanding what you can do before and after the incident can help protect your valuable reputation. Follow Your Crisis Communications Plan. A reputation audit is like having a full-body MRI.

Reputation 60

Reputation Publicity Crisis Media 60

Cision

SEPTEMBER 10, 2015

For example, the ongoing globalization of the Internet and expansion to more rural audiences is already emerged for organizations with international operations, but barely emerging and not very important for a restaurant that does only local business. Content optimization for the mobile and semantic web. Prepared for a brand crisis?

Trends 120

Trends Mobile Web System 120

PR Fuel

MAY 31, 2022

Include contact information, whether an email address or mobile phone number. Moreover, before putting out any information, hold a staff meeting with your internal employees and put together a strategy. Decide on an official spokesperson for the crisis, and be calm. Include the time, place, and details of what happened.

Crisis Management 100

Crisis Management Crisis Local System 100

PR Conversations

OCTOBER 1, 2020

Public relations is viewed as boundary-spanning, facilitating internal and external relationships, communicating outwards and inwards, and seeking greater influence through upwardly mobile career development. The organisation is conceptualised in hierarchical, interconnected terms.

Publicity 70

Publicity Strategy Handbook Analytics 70

Waxing UnLyrical

MARCH 15, 2018

The highly mobile 21st century workforce seeks employment with companies that not only espouse, but actually practice, philanthropy, transparency and responsibility. When a crisis strikes, smart companies will mobilize these internal allies, asking their ready-made army of advocates to spread the word. A Reason to Speak.

Employee 70

Employee Crisis Corporate Social Media 70

PRSay

MARCH 23, 2021

As part of the PRSA Storytellers series , Tony Sclafani, the Javits Center’s senior vice president and chief communications officer, spoke to PRSA Publications Director John Elsasser. We had 2,000 patient units, 50 mobile bathrooms and showers, a pharmacy, a nurses’ station and a doctors’ station.

Crisis 86

Crisis Employee Trade Shows Local 86

Maxim Behar

DECEMBER 20, 2022

We know each other for almost 15 years now, have done numerous projects together within the International PR Organization ICCO, have met several times in Austria and in Bulgaria. You are one of the strongest persons that we have in the international PR business. Senior Communications Manager, EIT Urban Mobility.

Energy 52

Energy Groups Internal International 52

Stephen Waddington

DECEMBER 30, 2019

The report provides an international perspective on the challenges facing the PR business. A study called the Velvet Ghetto commissioned by the International Association of Business Communicators (IABC) first called out the gender pay gap in the PR profession in 1986. It was also a time of incredible innovation.

Government 103

Government Education Print Ethics 103

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

Data 42

Data Media Case Study Social Media 42

MaccaPR

SEPTEMBER 13, 2016

But in the real world, too often PR pros are restricted to writing press releases explaining why leaked plutonium is actually good for you or arguing why years of internal memos documenting how an automakers’ tires exploded or vehicles erupted into fireballs should not have led the company to recall or repair the lethal cars.

Crisis 48

Crisis Airlines Reputation Corporate 48

Karen Freberg

NOVEMBER 4, 2018

The Breeders’ Cup has been our class client for my PR and Crisis Communication class this semester, and this has been one of the best experiences I have had. I loved the DJI Osmo Mobile 2 I got. For example, one of my students is now a paid intern working in Communications with Papa John’s.

Social Media 52

Social Media Video Conference Analytics 52

5W PR

AUGUST 12, 2020

With the COVID-19 pandemic disrupting operations within the healthcare industry, it’s crucial for healthcare communication pros to develop and implement unique internal healthcare communication strategies. 4 internal communications strategies for healthcare PR. #1.

Healthcare 88

Healthcare Strategy Communications Policies 88

Reputation Us

JANUARY 4, 2016

Then they sent a single disguised email message that tricked the recipient into divulging credentials that allowed the attackers to connect to the internal network. Advance preparation and understanding can help your hospital manage a crisis. Strategy #2: Have a Crisis Communications Plan that Includes Social Media.

Strategy 60

Strategy Healthcare Crisis Communications Crisis 60

Sword and the Script

JUNE 4, 2016

To that end quality content is the theme for this week’s Unscripted Marketing links – where people read it, how sales people can use it and why it’s a foundation for a crisis communication platform. Quality Content gets Read; Even on Small Devices. MarketingProfs reports on a study analyzing nearly 75,000 articles by Parse.ly

Crisis 60

Crisis Marketing Crisis Communications Content Marketing 60

Melissa Agnes

FEBRUARY 24, 2015

To challenge delegates to embark upon the day before them with the goal of seeking opportunities to leverage the advantages that this digital landscape provides, rather than simply looking for ways to react or respond in a crisis. What makes something go viral? Over the last few years, a lot of change has occurred.

Social Media 113

Social Media Viral Crisis Management How To 113

Stuart Bruce

FEBRUARY 11, 2016

They might not be the best VR glasses, but it lets me use my mobile phone as a virtual reality display and see just what it is the social media and digital pundits are getting so excited about. Even in crisis communications, or maybe even especially in crisis communications, VR could be useful. virtual reality kit.

Publicity 60

Publicity How To Crisis Communications Crisis 60

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Mobile, data and wearable technology. Most social networks are now mobile first.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Journalistics

MARCH 18, 2016

These six topical themes included the following: Global, Local and Hyper-Local – how organizations can balance and manage social media communications and priorities across geographically-dispersed audiences. Crisis Communications – how to prepare for or manage crisis communications via social media.

Social Media 45

Social Media Media Storytelling Local 45

Journalistics

MARCH 18, 2016

These six topical themes included the following: Global, Local and Hyper-Local – how organizations can balance and manage social media communications and priorities across geographically-dispersed audiences. Crisis Communications – how to prepare for or manage crisis communications via social media.

Social Media 40

Social Media Media Storytelling Local 40

Presspage

MARCH 10, 2021

At that point, Miami International airport (third busiest in the US for international passengers) was preoccupied providing travelers, affected families, employees, and partners with information about disrupted operations, including multiple canceled flights. This video is not from Miami International Airport.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Presspage

MARCH 10, 2021

At that point, Miami International airport (third busiest in the US for international passengers) was preoccupied providing travelers, affected families, employees, and partners with information about disrupted operations, including multiple canceled flights. This video is not from Miami International Airport.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

PR Conversations

JULY 5, 2017

From social media management to crisis communications, content is king. And communicators are presented with a daily challenge to produce captivating, attention-grabbing texts. Leading internal communications. Communication is not only about impressing external audiences.

Infographics 63

Infographics Corporate Policies Analysis 63

Presspage

SEPTEMBER 18, 2017

Miami International Airport had to deal with a video of Mexico City's airport that on social was claimed to be at Miami International. Most of the traffic coming from mobile devices by means of social channels. A social newsroom can play a key role in coherent and effective emergency communications.

Social Media 122

Social Media Communications Crisis Media 122

Sword and the Script

NOVEMBER 29, 2016

Owned media had clear implications for an earned media strategy – and beyond the conventions of just crisis communications. The web has obviously changed that – a few quick product searches on a mobile device leads a buyer to reviews and commentary from sources other than the brand. Media Changes mean PR needs Content Marketing.

Content Marketing 60

Content Marketing Publicity Marketing Television 60

Cision

APRIL 5, 2017

We think about how to deliver information succinctly in a news feed, in an email, in a video and packaging it to fit on a mobile screen. It’s important to know who you are, how your brand is differentiated, have a mission statement that is clear internally and externally. Be Informed by Data But Be Not A Slave To It.

Report 225

Report Media Advertising Advertising 225