Reputation Antistress by Sergii Bidenko

SEPTEMBER 29, 2023

Now, I compare my reputation and crisis advisor work with a teacher's job. And I understand that teachers are also great crisis managers! As a former teacher and now a reputation and crisis advisor, I was interested to see what these professions have in common. If that's not a crisis, I don't know what is. For each of us!

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Crisis Management Crisis Reputation Education 52

Presspage

MARCH 31, 2023

Why it matters Most Corporate communication departments excel in managing a short-term crisis. Yet, what to do if a short-term crisis evolves and turns to the longer-term? First and foremost, as a communications team, you can make a difference; however, you can’t solve the crisis. Schiphol shares its lessons learned.

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Crisis Travel Software Data 78

PRSay

APRIL 6, 2018

Corporate malfeasance. From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. United Airlines. Wells Fargo.

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Crisis Management Crisis Airlines Viral 125

Sword and the Script

MARCH 1, 2016

Johnson & Johnson turned crisis comms heads recently with headlines like this one from CBS News: Johnson & Johnson ordered to pay $72M over cancer death. And that’s what’s so amazing about this story: Johnson & Johnson wrote the book on crisis management in 1982. by Frank Strong. Photo credit: Flickr, keri.

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Crisis Company Case Study Crisis Management 60

Reputation Antistress by Sergii Bidenko

JULY 10, 2023

It's about a crisis fixer who helps rich and influential clients solve their problems. In my practice, only some clients want to protect themselves in advance than those who call me during a crisis. But you know exactly what your two or three situations are that could potentially turn into a crisis. So, you know your problems.

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Crisis Management Crisis Film Reputation 52

Sword and the Script

APRIL 15, 2017

You only get one shot at making a good first impression – and that’s true for corporate apologies too. Somehow as we grow up, those principles we learned as kids are beaten out of our collective corporate being. This is true of messaging, positioning, press releases and corporate apologies. 1) The incomplete corporate apology.

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Corporate Airlines How To Crisis 84

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

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Crisis Communications Crisis Communications Guidelines 120

Wadds Inc.

APRIL 17, 2024

A new book will explore the future of Britain through the perspective of corporate communications and public relations practitioners. The book will explore management viewpoints of the relationship perspective of Britain and its future role in the world. The most recent book explored the role of AI tools in public relations.

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Public Affairs Policies eBook Healthcare 69

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. The basics of good crisis communications are the same for every company.

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Crisis Communications Crisis Agency Communications 62

Melissa Agnes

APRIL 9, 2018

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. Whom should you include within your crisis management governance? For example, consider a cybersecurity crisis. These three groups are: The leadership team.

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Resources Crisis Management Crisis Government 180

Stern + Associates

APRIL 13, 2023

Climate strategist, New York Times bestselling senior writer of “ Drawdown ,” and editor of “ All We Can Save: Truth, Courage, and Solutions for the Climate Crisis ” Katharine Wilkinson argues that it’s impossible to answer these questions without grounding them in the current and future realities of the planet we call home. What Can I Do?

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Policies Energy Government Crisis 94

PRSay

JULY 27, 2020

As employees look for answers during the COVID-19 crisis, they need simple, straightforward language. For communicators, that means eliminating hype, jargon, buzzwords and corporate-speak. Employees have never liked corporate-speak, of course. Now, the COVID-19 crisis has made garbage language smell even worse.

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Employee Leadership System Corporate 197

Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. During the webinar, Scott and K.C.

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Crisis Tourism Hotels Crisis Communications 120

Mark My Words

MARCH 30, 2015

I would expect Lufthansa one of the largest airlines in Europe, both in terms of overall passengers carried and fleet size, to have invested in a substantial crisis provision. Sadly, for all corporations, things will go wrong in any given situation, we know this as Murphy’s Law. Read more expert opinion on the issue on The Drum.

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Crisis Communications Crisis Communications Airlines 60

Flack's Revenge

MARCH 30, 2020

No one knows for sure when the crisis will end. There is no precedent, no play book to trot out. Despite the first tip, Sword & Script blogger Frank Strong reckons that this may be a crisis that defies the usual advice to over-communicate : Customers don’t need 500 emails from vendors telling them to wash their hands.

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Crisis Pitching Airlines Technology 199

PRSay

JULY 1, 2022

Matt Holt Books recently published the book’s 5th edition. Rereading our original chapter on crisis communications underscores the changes that have taken place in corporate America and public relations since then. Fifty-five years ago, the first “Public Relations Handbook” that I edited was published.

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PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Your roadmap to creating a crisis plan. Not on my list?

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Crisis Crisis Communications Nonprofit Local 78

Onclusive

DECEMBER 6, 2019

Browse this curated list and then book tickets to kick off your best year of marketing and PR yet! PRNEWS Crisis and Measurement Summit. This gathering invites you to dive deep into the industry’s most progressive curriculum on Crisis Management. Dates: Feb 25 – 26, 2020. Location: Miami, FL. Dates: March 19, 2020.

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Conference Marketing Case Study Measurement 329

Reputation Antistress by Sergii Bidenko

JUNE 8, 2023

Earlier this year, Crisis and Reputation Advisor Sergii Bidenko shared with Amanda Coleman for her "10 Minutes with." It can be helpful when creating preventive anti-crisis plans for incidents in any country. Your crisis plan may not work 100%. Bestselling book author, cancel culture researcher.

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Communications Reputation Crisis Employee 52

Presspage

NOVEMBER 29, 2022

But, corporate comms teams in the aviation industry are facing many complexities in the process of owning their communications strategy - and ultimately - building their brand. They can often be faced with either having to handle multiple crises simultaneously or managing a so-called “ongoing” crisis. Book a personalized demo today.

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Storytelling Tourism Crisis Strategy 78

Reputation Antistress by Sergii Bidenko

DECEMBER 24, 2023

Sergii Bidenko is an award-winning Crisis and Reputation Advisor to business owners, top managers and supervisory board members. Bestselling book author, cancel culture researcher.

Reputation 52

Reputation System Community Crisis 52

Wadds Inc.

APRIL 26, 2023

Agency order books are still moving, but clients are cautious. The consumer slowdown started early in 2022, impacted by the cost of living crisis, energy costs and Brexit. DE&I, ESG, and misinformation as it relates to reputation and trust, remain at the forefront of the corporate agenda.

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Agency Publicity Marketing Banking 98

Reputation Antistress by Sergii Bidenko

JUNE 26, 2023

The company immediately deprived all those participants of access to corporate resources and services. In addition to explaining the situation, the letter outlined a large-scale assistance program for all dismissed with a clear action plan to mitigate the negative effects of the crisis. The dismissal procedure lasted two minutes.

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Reputation Company How To Employee 52

PR Conversations

AUGUST 5, 2015

At the time of authoring this chapter, he was Public Relations Director at General Foods Corporation before taking up the same role for in 1952 for Eisenhower (and subsequently serving in his presidential administration). ” Sadler in 2008 concluded: the corporation is not always responsive to social activist shareholder resolutions.

Corporate 40

Corporate Financial Government Comparison 40

Sword and the Script

APRIL 2, 2024

It was increasingly filled with queries from corporate bloggers with commercial interests rather than journalists with stories to complete on a deadline. This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe.

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Reddit Software B2B Technology 179

Cision

FEBRUARY 25, 2016

In times of crisis, are you able to think on your feet? For the largest banks, the reputational damage from the financial crisis could take a generation to repair. Other parts of the industry were less impacted by the crisis, but always play a sensitive role at the hub of economic activity. What drew you to the PR industry?

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Newspapers Financial Crisis System 120

Wadds Inc.

MARCH 19, 2024

Their book Leading the Listening Organisation advocates for organisations to adopt a culture of active, empathetic listening to employees to drive better business outcomes. It sets out the optimal operating environment for the corporate communications function at an organisational, functional and practitioner levels. At Wadds Inc.

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Internal International Communications Employee 78

NewsWhip

FEBRUARY 19, 2021

I’d like to focus on a particular group who are impacted by this new reality: the professionals charged with protecting corporate reputation. These are smart professionals, with excellent judgement and crisis context. Put yourself in the shoes of the team charged with managing this crisis.

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Reputation Social Media Reddit Media 88

Solo PR Pro

MARCH 28, 2023

After 40+ years in the public relations industry, Pennie Rorex, chief marketing consultant at Rorex Marketing Solutions , is preparing to close the book on this chapter of her life. Going from a nonprofit Christian-based community hospital to a Fortune 500 corporate-owned hospital basically overnight was a culture shock,” Pennie says. “I

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Meeting Healthcare Nonprofit Corporate 88

PR in High Definition

SEPTEMBER 22, 2020

As much as we want to think it, the crisis certainly isn’t over and it’s not OK to think we are anywhere near safe or normal. For those who have stuck by you through the crisis, whether it’s your employees, customers, partners or suppliers, make your appreciation for their loyalty regular, meaningful, authentic and clearly understood.

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Creativity Employee Newspapers Crisis 116

Wadds Inc.

SEPTEMBER 13, 2023

To that aim, I booked onto a five-day residential course in Surrey, shortly after cancelled due to the impending Coronavirus crisis. It’s gruelling but needs to be if, as the IoD says, it serves as an: “endorsement of your skills, professionalism and knowledge of corporate governance best-practice.”

How To 52

How To Government Interviews Leadership 52

ReimaginePR

MARCH 28, 2015

His book Never Be Closing was named by Oprah as one of the 15 Top Self Improvement books of 2014. That means what you do and how you behave as a corporate culture is more important than what you tell people to believe about your organization. He returned his company to profitability a year after the crisis.

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Crisis Customer Service Agency Corporate 120

Deirdre Breakenridge

APRIL 17, 2017

I once spent three days hiking in the Himalaya’s with the goal of seeing one of the most spectacular views of Annapurna, the world’s first 8,000-meter mountain to be climbed (I encourage you to read the book). The climb was unceasing, but we stopped at tea houses on the way up to rest and recuperate. Listing & Search are Free.

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Measurement Communications Banking Crisis Communications 247

David PR Group

JULY 2, 2020

One thing is undeniable: The social justice wave in America is having a major impact on individuals and corporations. I have always said that every communications crisis or online problem is a little bit different. I published a sample policy in my book.). During a crisis, this is usually a bad idea. Are you monitoring?

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Policies Training Crisis Social Media 70

Critical Mention

AUGUST 20, 2020

Books, webinars and podcasts have risen in popularity now that more people are spending time indoors. Take a break from staring at the screen and open up the Talk Like Ted book. This book will help you keep up-to-date with the latest trends in PR, social media, marketing and video/audio recordings. The Art of Public Speaking.

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Resources Communications Education Guidelines 136

PRSay

JULY 1, 2020

“At the World Bank, we use the Barcelona Principles as the foundation for how we approach measuring and evaluating our communication efforts,” said José de Buerba, head of business intelligence, external and corporate relations at World Bank. Barcelona Principles 3.0. At AMEC’s 2020 summit, the Barcelona Principles 3.0 will be unveiled.

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Measurement Communications Banking Survey 174

Presspage

MAY 31, 2023

By understanding their needs and emotions, corporate comms teams can create narratives that evoke empathy, inspire action, and establish a deep connection with the audience. Visit one of our (on demand) webinars or book a discovery demo with one of experts. Crafting impactful messages is another key aspect of brand narrative control.

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Brand Branding Storytelling Software 78