PRSay
JUNE 21, 2022
My most important crisis communications test didn’t come through my PR work with PayPal, Snowflake or Tetris. Leadership doesn’t come free — it comes at a price. PRWeek has profiled Curtis’ work extensively, from his time with Star Trek’s George Takei to leading crisis communications for San Francisco Pride.
Melissa Agnes
MARCH 13, 2014
By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard. So how is Malaysia Airlines handling this crisis? A Look at Malaysia Airlines’s Crisis Communications.
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Melissa Agnes
APRIL 16, 2018
I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle.
Melissa Agnes
NOVEMBER 19, 2014
Lou and I go into even more detail on this subject in episode #024 of The Crisis Intelligence Podcast. A crisis is a change. Some crises need immediate intervention, while others can be addressed through a slower, more analytical fashion. Adaptive Crisis Response. There are few standards in crisis. Tune in here.
ImPRessions - Crenshaw Communications
MAY 15, 2018
A crisis situation presents abundant challenges for public relations and business leaders, not the least of which are the critical first communications. First statements say a lot about what a brand stands for, and they reflect on the quality of its leadership. Five crisis PR first responses. Facebook dodges blame.
PRSay
SEPTEMBER 16, 2020
When the word coronavirus first came on the scene at the Veterans Health Administration (VHA) earlier this year, we did what most hospitals do in a time of crisis, we stood up the Office of Emergency Response (OEM) and went to work. We also alerted VHA leadership as to what we were hearing, and they were able to respond.
ImPRessions - Crenshaw Communications
JANUARY 26, 2021
Yet savvy producers created compelling online conferences with the help of tech advances and good old-fashioned creativity. But no matter how event marketers decide to handle their meetings, tech conferences will be better in the coming months and years, as they benefit from a crisis that forced us to rethink the everyday.
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