Melissa Agnes

SEPTEMBER 7, 2014

As I chatted with Staff Sergeant, and head of this customer service unit, Chris Boddy of the Toronto Police Service, I was interested in understanding what customer service means to their Police Agency and how it differs – or doesn’t – from a corporate organization. Fan them on Facebook. So cool and important!).

Customer Service 227

Customer Service Crisis Crisis Communications Internal 227

Communications Conversations

DECEMBER 1, 2014

presenting to a small group on Facebook advertising. As I prepped for this presentation, I was refreshing myself with a few clients I’ve worked with in the last 2-3 years, and the Facebook ad campaigns associated with those clients. But then, Facebook started changing the rules. Last week I was in lovely New Ulm, Minn.,

Facebook 140

Facebook Advertising Advertising Web 140

Communications Conversations

DECEMBER 7, 2021

If your team was stretched in 2021, was it worth it to post 30 times a month on Facebook? How much traffic are you driving from social to your web site? 3: Get a handle on your existing social communities. Review social demographic info on your existing communities. Facebook, in particular, gives you a bunch of data here.

Social Media 104

Social Media Media LinkedIn Facebook 104

Business Wire

JANUARY 19, 2017

Business Wire has spent over 50 years building symbiotic relationships with media, investors and consumers by regularly delivering factually reliable and timely corporate news content. Each news release that crosses our wire triggers activity across the web, views, shares, social engagement, mentions and more specifically, sentiment.

Financial 164

Financial Video Consumer Data 164

Stephen Waddington

DECEMBER 30, 2019

Public service media is failing the public Thank you My thanks to the following communities and individuals. The project has brought me into contact with a new community of more than 50 thinkers and doers. The #FuturePRoof community goes from strength-to-strength. I appreciate your comments by email, Facebook and Twitter.

Government 103

Government Education Print Ethics 103

Cision

SEPTEMBER 28, 2017

This has resulted in it receiving a backseat to paid media in most corporate budgets. Despite Facebook’s measurement problems , Google’s ad controversy and $7B of fraud allegations, the dollars keep flowing. Sometimes, it feels like paid media budgets are invincible. percent in 2017, hitting $83 billion.”

Media 230

Media Measurement Advertising Advertising 230

Stephen Waddington

MARCH 31, 2019

So-called Articles 11 and 13 form part of the EU Directive for Copyright and limit sharing of original content and increase the chances of platforms such as Facebook and Google implementing filters for uploaded content. More than 500 people have joined the Comms School Facebook community. You’ll be very welcome. ??

Survey 68

Survey Enterprise SEO Web 68

MaccaPR

FEBRUARY 19, 2018

Here’s a question for PR and marketing pros: Which was the most significant corporate communications cri sis recently ? Facebook page ) and. Needless to say, that message was shared widely across Facebook. One defender of the gym owner protested: "it was never intended to be posted to Facebook or go ‘viral.’"

Instagram 98

Instagram Crisis Local Privacy 98

Waxing UnLyrical

MAY 12, 2014

This week’s roundup features seven posts from around the web that focus on sustaining relationships. Quit Asking for Likes On Facebook or Risk a Penalty. Why: Facebook’s getting flooded with spammy attempts from Pages to gain likes. Twitter Facebook Google+ LinkedIn Monday Roundup: Sustaining Relationships.

Community 79

Community Google Small Business Facebook 79

Waxing UnLyrical

DECEMBER 15, 2014

today’s post highlight seven articles from around the web that teach, or share, lessons learned. Five Lessons From Building an Online and Offline Community. Why: Building a community is not an easy task. Twitter Facebook Google+ LinkedIn Monday Roundup: Lessons Learned. Image: Steve Garfield via Flickr, CC 2.0.

Web 72

Web Community LinkedIn Google 72

Sword and the Script

DECEMBER 21, 2021

As I’ve done for the last several years , I solicited and compiled a list of predictions from professionals across the PR and marketing community. The metaverse, Web 3.0, government will finally get serious about the social media monopolies and start by breaking up Meta/Facebook, Google, etc. Backlash to the blockchain deluge.

Marketing 215

Marketing Content Marketing Social Media Employee 215

Cision

NOVEMBER 30, 2016

By the early 2000s, the traditional media industry slipped on terms like “disruption” and “innovator’s dilemma” before they became as trendy as skinny jeans and bug-netted trucker hats here in the Bay Area startup community. The majority of today’s digital marketing dollars are allocated to paid media — mainly Facebook and Google.

Software 0

Software Media Leadership Journalism 0

Waxing UnLyrical

MARCH 25, 2013

The Chobani Facebook page. And the company has used a lot of the techniques I discussed recently, right here on WUL, on growing your Facebook community. WUL : And how many tweets and Facebook comments a day (or week) do you guys get? WUL : And how many tweets and Facebook comments a day (or week) do you guys get?

Customer Service 101

Customer Service Travel Web Facebook 101

Waxing UnLyrical

NOVEMBER 24, 2014

So this week, we’re featuring seven posts from around the web that put the spotlight on the holiday, how it’s been impacted in modern times, and giving thanks. 5 Facebook Holiday Contest Ideas to Boost Your Sales. In this guest post for Jeff Bullas , Aida Gadzo shares some creative Facebook contest ideas.

Community 70

Community Facebook Resources Web 70

Stephen Waddington

JULY 17, 2018

We’ve been helping Asda’s PR team with a strategic programme to showcase the uniquely warm relationship between Asda colleagues and customers – and Asda stores’ commitment to make a difference in their local communities. Head to the Asda Facebook page and you’ll see just how much people love reading these stories.

Storytelling 60

Storytelling Local Community Case Study 60

Waxing UnLyrical

FEBRUARY 8, 2016

“Go steady” with your audiences via these creative ideas that illustrate how you can show some love to your community. What You Can Learn from the Star Wars Community. How to Build a Social Community: 4 Tips. 5 Steps to Building an Engaged Brand Community (AKA Super Loyal Customers). ” 2. ” 5.

Community 40

Community Viral Web Creativity 40

Waxing UnLyrical

JULY 21, 2014

This week’s roundup features seven posts from around the web that focus on context. Context and Community: the 2 Cs That Can Make Social Scoring Work. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Image: Cher Amio via Flickr, CC 2.0.

Community 78

Community Customer Service Resources Web 78

Waxing UnLyrical

AUGUST 4, 2014

This week’s roundup features seven posts from around the web that focus on digital business. Why can’t Facebook find the right image when I share a link? Why: What is your take on Facebook’s digital photo offerings when sharing links? Twitter Facebook Google+ LinkedIn Monday Roundup: Digital Business.

Analytics 75

Analytics SEO Google Facebook 75

Waxing UnLyrical

DECEMBER 22, 2014

So, for the final roundup of the year, as we’re closing out 2014, we thought we’d feature seven posts from around the web that will help you start the new year right. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.

Web 73

Web Creativity Blogging LinkedIn 73

Waxing UnLyrical

MAY 7, 2014

Soon I’ll be heading to Boston for a bespoke (I love that word) full-day training program for the Office for Diversity Inclusion and Community Partnership’s LFDP Conference at Harvard Medical School. This week’s roundup features seven posts from around the web that focus on problem solving. Yes, Haaahvahd.

B2B 74

B2B Conference Content Marketing Resources 74

Waxing UnLyrical

MARCH 3, 2014

This week’s roundup features seven posts from around the web that focus on being personable. Ken Mueller reminds us why the same rules that apply IRL community interactions should apply online. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.

Crisis Communications 80

Crisis Communications Resources Social Media Web 80

Waxing UnLyrical

FEBRUARY 17, 2015

Before you engage in a debate over the apostrophe or lack thereof , one thing is for certain: reputation is key to presidential-type success whether at the national or corporate level. So this week’s roundup features seven posts from around the web that focus on building a great reputation online and beyond.

Reputation 40

Reputation Web Corporate Community 40

Waxing UnLyrical

JULY 28, 2014

Blogging is a great way to start conversations, share ideas, and build your online community. So this week, the roundup features seven posts from around the web that focus on blogging. How has blogging helped build your brand’s online community… or has it, in fact, not made a difference? Based in the Washington, D.C.,

Blogging 76

Blogging SEO Community Resources 76

Communications Conversations

FEBRUARY 22, 2017

Helping manage corporate LinkedIn pages. And, helping executives communicate with employees, customers and other key stakeholders via LinkedIn publishing. This means browsing the web, finding interesting articles to share, writing up the posts and sending to said executive. But, the other half of it is for client work.

LinkedIn 60

LinkedIn Web Analytics Employee 60

Waxing UnLyrical

AUGUST 1, 2014

The other day, a friend of mine pinged me into a Facebook conversation about whether or not PR pros should use AVEs when measuring their work. Digital Reach, however, tracks links shared across the web , which captures a global sense of viewers, instead of a small sample of users. AVEs rear their ugly head.

Measurement 100

Measurement Social Media Web Twitter 100

Waxing UnLyrical

AUGUST 12, 2013

With the plethora of resources, sites, and social media profiles readily available on the web, standing out from the crowd has becoming increasingly important. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Image: pdbreen via Flickr, CC 2.0.

Resources 89

Resources Social Media Corporate Web 89

Waxing UnLyrical

MAY 14, 2013

Here are five articles from around the web that offer something to dance and squawk about. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Tuesday Roundup: Dance Like A Chicken. Based in the Washington, D.C.,

Nonprofit 97

Nonprofit Social Media Resources Web 97

Waxing UnLyrical

JUNE 2, 2014

This week’s roundup features seven posts from around the web that focus on conversations. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Conversations. Image: AJ Cann via Flickr, CC 2.0.

Exercises 82

Exercises Small Business Resources Writing 82

Waxing UnLyrical

JANUARY 6, 2014

In the spirit of the season, this week’s roundup features seven posts from around the web focused on the new year and what lies ahead. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Happy New Year.

Resources 92

Resources Web LinkedIn Google 92

Sword and the Script

DECEMBER 3, 2019

In addition, “Instagram has grown in significance, with 22% selecting it as their most important social channel, up from 9% last year, passing Twitter and closing in on Facebook in importance.”. In fact, the release points to various potential customers from across verticals such as entertainment to healthcare to the investment community.

Data 88

Data Enterprise Survey Instagram 88

Waxing UnLyrical

NOVEMBER 17, 2014

This week’s roundup features seven posts from around the web that focus on business best practices. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Business Best Practices.

Analytics 80

Analytics Google Content Marketing Small Business 80

Waxing UnLyrical

JUNE 20, 2014

This week’s roundup features seven posts from around the web that focus on personal branding. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Weekly Roundup: Personal Branding. Why Personal Branding?

Brand 85

Brand Branding Small Business Resources 85

Waxing UnLyrical

APRIL 28, 2014

This week’s roundup features seven posts from around the web that dare you to challenge the status quo. What Small Businesses Can Learn from the Creative Community: Share the Journey. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.

Small Business 75

Small Business Travel Resources Creativity 75

Waxing UnLyrical

AUGUST 18, 2014

This week’s roundup features seven posts from around the web that focus on attitude. Why: Once perceived as a peer-to peer movement, attitudes towards the “collaborative economy” are quickly evolving in the corporate world. Twitter Facebook Google+ LinkedIn Monday Roundup: Attitude.

Crisis Communications 75

Crisis Communications Software B2B Crisis 75

Waxing UnLyrical

AUGUST 11, 2014

This week’s roundup features seven posts from around the web that either focus on, or reveal hidden gems via, secrets. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool. Twitter Facebook Google+ LinkedIn Monday Roundup: Secrets.

Storytelling 87

Storytelling Privacy Resources Web 87

Waxing UnLyrical

JUNE 24, 2013

In this post for SteamFeed , Brien Shanahan takes a look at how Google Penguin is working to rid the web of link spam. Why: With Google working harder to rid the web of link spam, many SEO techniques have become obsolete. Twitter Facebook Google+ LinkedIn Monday Roundup: SEO Tips. Writing Effective Alt Text For SEO.

SEO 78

SEO Engineering Software Google 78

Waxing UnLyrical

MARCH 30, 2015

What do you do to get your community buzzing? area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Buzz Marketing a la Spring. And is there a way you can use (any of) these to your advantage?

Viral 40

Viral Marketing Web Big Data 40