NewsWhip

JUNE 10, 2021

Building a framework for reputation management: Christopher Rivera @ Samsung. Christopher Rivera, Director of Reputation & Risk, Samsung Electronics America. Chris Rivera has led as the Director of Reputation & Risk at Samsung Electronics America for more than three years. Real-time risk management | Jump to text.

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

B2B PR Sense

JANUARY 5, 2018

A solid PR campaign has the power to bolster your brand. Among its benefits, PR can build relationships with the public, boost brand awareness, increase your credibility, and create loyal customers. If PR can do so much for a brand, why don’t more brands use public relations to begin with?

Crisis Management 238

Crisis Management B2B Reputation Advertising 238

Victorious PR

MARCH 30, 2023

Good public relations (PR) can be an entrepreneur’s most powerful tool when looking to build and maintain a strong brand. In today’s fast-paced business world, it’s more important than ever to establish a recognizable and trustworthy brand identity.

Publicity 52

Publicity Brand Branding Reputation 52

Reputation Specialist Michael Toebe

MARCH 7, 2022

It’s an uncomfortable, stressful and maybe even fearful experience when your name and reputation are being bad mouthed in video, print or on radio or podcasts. There is a better way, says one crisis management professional. Keep track of what is being said about you or your brand, so you know if the conversation is derailing.

Reputation 52

Reputation Crisis Analysis Crisis Management 52

Melissa Agnes

NOVEMBER 6, 2018

Links mentioned in the episode: Pick up a copy of Nick’s new book, Can You Hear Me? Nick’s book that I referenced at the beginning of the podcast, Power Cues. The post Tips For Building Strong Emotional Connections In A Virtual World appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

Crisis Management 178

Crisis Management YouTube Internal International 178

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. ReputationUs advocates that listening is vital to be a successful organization—and your company’s reputation depends upon it. We say that brand is what you say about business.

Reputation 79

Reputation Employee Case Study Survey 79

Victorious PR

MARCH 31, 2023

With so many companies vying for attention, it’s crucial to have a strategic plan and a personal branding company in place to stand out from the crowd. Building Awareness Another significant benefit PR is that it helps build awareness of your brand. Crisis Management Finally, PR can help you manage crises and reputation damage.

Marketing 52

Marketing Crisis Management Reputation Crisis 52

Victorious PR

MARCH 31, 2023

With so many companies vying for attention, it’s crucial to have a strategic plan and a personal branding company in place to stand out from the crowd. Building Awareness Another significant benefit PR is that it helps build awareness of your brand. Crisis Management Finally, PR can help you manage crises and reputation damage.

Publicity 52

Publicity Crisis Management Reputation Crisis 52

Melissa Agnes

JUNE 5, 2018

These four steps should be known internally prior to experiencing a controversial issue, if you’re going to give your team the best advantage of getting ahead and regaining control of this type of incident that threatens both high-velocity of reach, and long-term impact on your brand’s reputation. Crisis Ready.

How To 150

How To Crisis Crisis Management Viral 150

Melissa Agnes

FEBRUARY 26, 2018

I was recently asked the following question by a professional who follows my work: Does my organization need to be crisis ready even though we aren’t a huge brand? If the answer is “yes” to each of these questions, then you should absolutely be crisis ready. Being crisis ready isn’t just for the big brands.

Crisis 172

Crisis Crisis Management Reputation Employee 172

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. ReputationUs advocates that listening is vital to be a successful organization—and your company’s reputation depends upon it. We say that brand is what you say about business.

Reputation 60

Reputation Employee Case Study Survey 60

Norton's Notes

JANUARY 6, 2016

This is my review of a book called Managing Online Reputation: How to Protect Your Company on Social Media which is a book is written by Charlie Powell and produced by Palgrave Pocket Consultants. Charlie Pownall used to be the regional managing director at Burston Marstellar amongst many other roles.

Social Media 28

Social Media Crisis Reputation Crisis Management 28

Prohibition

JANUARY 24, 2022

Prohibition PR is a full-service agency specialising in crisis communication, reputation management , and strategic messaging. As a public relations agency specialising in crisis communication, Prohibition PR provides clients with custom-made strategies and tactics to get their organisations out of hairy situations.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Melissa Agnes

MARCH 15, 2018

Author of Crisis Ready: Building an Invincible Brand in This Uncertain World , Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Crisis Ready. The book to help you build an INVINCIBLE brand. Listen to this podcast here.

Crisis 145

Crisis Crisis Communications Crisis Management Community 145

Cision

JUNE 6, 2017

This post is an excerpt from the e-book, Listen: 5 Social Audiences Brands Can’t Afford to Ignore. . In my book The Content Code, I refer to this group as the “Alpha Audience” and I contend that this elite group is the bedrock of your business. Aligning a brand with a celebrity is the oldest type of influence marketing.

Marketing 239

Marketing Television Handbook Web 239

Victorious PR

JUNE 8, 2023

To establish trust and credibility, working with a reputable crypto PR agency becomes imperative. Enhancing Visibility and Awareness In the competitive crypto landscape, gaining visibility and creating brand recognition is vital. This is where blockchain PR agencies excel. This is where the expertise of a blockchain PR agency shine.

Education 52

Education Community Agency Crisis 52

Sword and the Script

JANUARY 3, 2023

Public relations professionals create and maintain a positive image for their organization, often through the use of marketing, branding, and communication strategies. They may also work to manage and respond to negative situations or issues that may arise.”. This can include the media, customers, employees, and the general public.

Interviews 99

Interviews Publicity Technology Social Media 99

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. If they’re affected by your brand’s actions, add them to your list. Consistent monitoring allows you to see the crisis coming if you look for it.

Crisis Communications 120

Crisis Communications Crisis Communications Guidelines 120

David PR Group

APRIL 8, 2019

How you respond to a crisis often impacts your business more than the crisis itself. First, Southwest Air lines , typically a reputational darling, got dinged for its handling of passenger complaints following the grounding of the Boeing 737 Max 8 aircraft. A family visiting Ireland booked a room on Air b nb. Be quick .

Crisis 57

Crisis Airlines Reputation Travel 57

Rock the Status Quo

OCTOBER 19, 2015

of brands engage with a tagged mention. Even worse, LESS THAN 5% respond to a complaint that isn’t tagged – leaving a whopping 95%+ of brands who allow trust and reputation to erode. As PR pros, we are responsible for awareness and reputation, and it’s a logical leap to monitoring mentions and crisis control.

Software 100

Software Google Reputation Social Media 100

Melissa Agnes

FEBRUARY 1, 2018

” As I explained, this is an important question to answer as a little bit of emotional doubt can present long-term negative effects on your brand. These two components combined, create a recipe for a viral situation that risks leaving a long-term negative association or sentiment towards your brand. Like it did in the show).

Crisis 177

Crisis Crisis Management Viral Twitter 177

Maxim Behar

SEPTEMBER 5, 2021

Sometimes I still hear, "Please, manage our PR activities, but don't touch our Facebook and Instagram pages, because my secretary is managing them perfectly." Managing our clients' social media channels means that we are at the forefront and our reactions must be immediate. In the past, crisis management was very easy.

Meeting 98

Meeting Advertising Advertising Agency 98

Deirdre Breakenridge

AUGUST 21, 2015

Go the distance by booking competitor demos, talking to competitor sales reps, signing up for their newsletters, attending their webinars, visiting their trade booths. Research the competitors in the industry. It’s not enough to just know their names. You should be a mole and go deeper into competitor success and their struggles too.

Company 150

Company Meeting Crisis Management Government 150

Deirdre Breakenridge

AUGUST 21, 2015

Go the distance by booking competitor demos, talking to competitor sales reps, signing up for their newsletters, attending their webinars, visiting their trade booths. Research the competitors in the industry. It’s not enough to just know their names. You should be a mole and go deeper into competitor success and their struggles too.

Company 150

Company Meeting Crisis Management Government 150

Critical Mention

JUNE 12, 2018

These epic World Cup fails show us what NOT to do when it comes to best PR practices and how to use crisis communication strategies to quickly recover. The key to crisis management is to have a plan ahead of time, respond immediately, take responsibility, and ensure everyone in the organization knows his or her role.

Crisis Communications 69

Crisis Communications Crisis Construction Leadership 69

Critical Mention

SEPTEMBER 9, 2018

A globally recognized thought leader in creative excellence and business strategy, his passion is connecting consumers with brands in a genuine way and promoting positive societal change. His most recent book, “The Common Good,” is a fundamental statement on the purpose of society which involves patriotism, truth and leadership.

Conference 66

Conference Crisis Management Survey Big Data 66

Mark My Words

MAY 20, 2015

Yet two stories this week have demonstrated the persistence of the reputational tin ear at the rarefied high tables of corporate and geopolitical life. Thomas Cook will survive the Corfu tragedy – few brands go out of business after one crisis. Being closed and defensive is toxic to restoring trust. It sounds so simple.

Airlines 60

Airlines Crisis Corporate Financial 60

David PR Group

JUNE 27, 2014

During our conversation, I countered that while I, too, am a PR traditionalist, I’m not so sure that Lyft and Uber did anything incorrectly — despite not following the PR 101 text book. While Lyft and Uber don’t want to be outlaw companies, I believe that a disruptive public relations strategy does mesh with a disruptive brand.

Technology 40

Technology Local Crisis Management Crisis Communications 40

Waxing UnLyrical

AUGUST 10, 2011

In an era of increased transparency, your internal stakeholders have their own unique communication and information needs to complete their jobs to the best of their ability, and to act as brand advocates. For more on content rules, check out this great book.).

Ethics 75

Ethics Community Internal International 75

PR Conversations

APRIL 27, 2015

Which real, historical or fictional person or brand would you like to give a reputation makeover? That would be Wayne Johnston who wrote The Colony of Unrequited Dreams , The Divine Ryans and several other excellent books. Currently he manages public relations for the Canada-Newfoundland and Labrador Offshore Petroleum Board.

Film 40

Film Crisis Communications Ethics Crisis 40

PR Conversations

APRIL 27, 2015

Which real, historical or fictional person or brand would you like to give a reputation makeover? That would be Wayne Johnston who wrote The Colony of Unrequited Dreams , The Divine Ryans and several other excellent books. Currently he manages public relations for the Canada-Newfoundland and Labrador Offshore Petroleum Board.

Film 40

Film Crisis Communications Ethics Crisis 40

Maxim Behar

JANUARY 31, 2024

PR has become a strategic function, enabling proactive communication, reputation management, and the cultivation of positive relationships with various stakeholders. My point of view is that all those facts brought a forever lasting change in the style of management and leadership.

Publicity 59

Publicity Crisis Management Leadership Hotels 59

Waxing UnLyrical

OCTOBER 27, 2010

Orderly exits that don’t necessarily include leap-frogging your way to safety – even though that may be a little fun… In the business of communications, the need for a “fire drill&# can be equated to needing a crisis plan in place. Read Me On BNET Watch Me In Action Book Me! Why not book me for a speaking gig ?

Crisis 71

Crisis Twitter Facebook Measurement 71

Maxim Behar

MARCH 6, 2022

I think that my experience is covering the entire world and it was the subject of my recent book, the Global PR Revolution, published by all the press in the United States and distributed by Simon & Schuster, and available in all bookstores in Barnes and Noble in the US. You would ask: Why revolution?

B2B 52

B2B Communications Media Newspapers 52

Karen Freberg

OCTOBER 10, 2020

In the 2010’s, we then had Olivia in “Scandal” for handling crises and work in reputation management. We create content for ourselves for our own personal brand to get opportunities. We are the voices behind the brands on social. branding front and center. What show am I talking about?

Social Media 114

Social Media Media Fashion Agency 114

Norton's Notes

JULY 26, 2017

I speak a lot to student and marketers alike about social media crisis management as I believe it can have a huge impact on a brand’s reputation and share price if you get it wrong. Even today I am amazed at how many brands just pass the social media content to the most junior member of the team.

Social Media 49

Social Media Airlines Media Viral 49

Mark My Words

JUNE 17, 2015

Reputation matters: Varney gave the order for the park to be kept shut for the day after and, for the ‘foreseeable future’ promised full refunds for those who’d pre-booked. As you’d expect, @AltonTowers suspended its commercial promotions; but it didn’t go silent, instead operating as an information notice board for customers.

Interviews 60

Interviews Travel Crisis Reputation 60