Cision

NOVEMBER 17, 2016

If you’re skeptical, curious, enjoy writing, and have a social conscience, you should consider a journalism career. Automated customer service. What advice do you have for those looking to begin a career in communications? Rapid Fire Round. If you could abolish one piece of modern technology, which would it be and why?

Journalism 120

Journalism Film Fashion Report 120

Beyond PR

MAY 18, 2016

The skill sets required to succeed in marketing are vastly different today and will only change further going forward,” writes Ken in Driving Demand: Seven Steps To Accelerate Digital Marketing Transformation. “To Get more tips for meeting this challenge by downloading our guide Understanding How Buyer 2.0

Marketing 75

Marketing Enterprise Customer Service Technology 75

Waxing UnLyrical

AUGUST 2, 2018

That means you need to write messaging that’s completely client-concentric. The next time you write marketing copy: Use “you” instead of “we”. Write like you talk. Gather feedback from your sales and customer service teams. What content are they reading and downloading? Ask for feedback, ideas and insights.

Content Marketing 49

Content Marketing Marketing Brand Branding 49

Beyond PR

SEPTEMBER 8, 2016

Write about the thing, not the keyword string. That ‘get’ could be a call to action to download a white paper, enter a contest, share customer feedback or purchase a widget. They listened to people complaining about this and created a new customer service program and awesome content about it.

Content Marketing 40

Content Marketing Marketing Customer Service Airlines 40

Karen Freberg

JULY 18, 2017

Messenger is being used in a variety of different ways, like customer service. 8 Writing Tools for Social Media (Hootsuite). How to write a social media video script (HubSpot). Adobe Spark for the Classroom (Adobe) – make sure to download this great educators guide ! Best tools for Snapchat (Hootsuite).

Social Media 40

Social Media Resources Media Case Study 40

PR 20/20

JANUARY 15, 2019

We’ve repeatedly heard that due to the explosion of low-quality blog writing, content marketing is dead. Ask sales for the top questions they receive, and turn customer concerns into a blog post. Or, create how-to videos to share with the customer service or success team to improve customer satisfaction.

Trends 57

Trends Marketing Software Video 57

PR Fuel

NOVEMBER 27, 2018

Imagine you’re having kind of a crummy Monday – you spilled coffee on your favorite tie, traffic was awful, you forgot to download new episodes of your favorite podcast, and there was only one-half of a boring pancake donut at the weekly meeting. The customers were simply excited about something and they shared it. Twitter Feeds.

Survey 45

Survey Company Customer Service Small Business 45

Waxing UnLyrical

MARCH 11, 2015

And a lot of the writing about PR metrics is too obtuse, too broad, or too incorrect to apply to the real world. I recommend downloading it for a really pragmatic, straightforward point of view about PR measurement. Partnering with customer service, they introduce “where did you hear about us?”

Measurement 40

Measurement How To Analytics Customer Service 40

Newsfile

JANUARY 30, 2024

Download the report! Writing copy for social media is the most popular use for AI, according to 64% of PR pros. Then, based on the output, you can customize your requests from there. Offer exceptional and empathetic customer service. Share customer stories and testimonials to build trust. Eapen, Daniel J.

Trends 105

Trends YouTube Video Social Media 105

Beyond PR

AUGUST 14, 2017

Generating and distributing your brand’s vital news is an important part of how you stay relevant in the minds of the media and your wider customer base. In this article, we will discuss the 4 key elements to writing high-quality press release content: The news announcement. So write your release with your audience in mind.

Writing 79

Writing How To Infographics Pinterest 79

Buzzstream

FEBRUARY 9, 2024

Before writing a press release, whether it’s your first or 100th time, it is essential to set clear expectations on what you want to achieve to understand better what you are writing. Your CTA for these releases will likely get them to download or sign up for the full report. Press releases are announcements.

Examples 62

Examples Product Launch Data Report 62

Cision

DECEMBER 28, 2015

That said, Twitter is a social platform that is uniquely positioned for: Customer-initiated social care (customer service). Put resources into fast social care (customer service). Amazon responds to every inquiry and either solves or redirects every social inquiry to an appropriate customer service function.

Twitter 120

Twitter Brand Branding Customer Service 120

PR Fuel

DECEMBER 11, 2018

Below are some thoughts on employees, and the “boring” work of creating a business that succeeds with both engaged customers and employees – enjoy! Hiring the Right Customer Service Agents to Represent Your Brand. Your customer service agents are your front line employees. Probably not.

Training 40

Training Employee Customer Service Crisis 40

PR Fuel

OCTOBER 30, 2018

I hope you enjoy the reviews below, where I cover email marketing, email customer service, and email pitching. 7 Tips on Writing the Perfect Welcome Email. Whether you are posting on social media, writing a blog post, or commenting on another thread, the impression that people get of you and your business will stick.

Communications 40

Communications Pitching Writing Social Media 40

Beyond PR

AUGUST 18, 2016

But consistency goes beyond the products you develop and customer service you provide. Before you kick off your campaign, think through all the graphic requirements, including promotional elements so that you set design parameters and write copy with them in mind. . Connect with compatible customers. Consistency.

Brand 40

Brand Branding Product Launch Guidelines 40

Cision

MAY 21, 2015

High Income Business Writing. Ed Gandia, co-author of the bestselling book, The Wealthy Freelancer, reveals how to propel your writing business to the six-figure level (or the part-time equivalent). 13) Mike Stelzner. Social Media Marketing Podcast. 39) Donna Papacosta. Trafcom News Podcast.

Social Media 120

Social Media Marketing Pinterest Media 120

PR Fuel

OCTOBER 16, 2018

Write an irresistible subject line – Your subject line is important for two main reasons: 1) It’s essential for grabbing the reporter’s attention and getting them to open your email and 2) It’s responsible for making certain your email doesn’t get flagged as spam. Collaborate With Your Customers. The more information, the better.

Web 40

Web Pitching Local Report 40

MaccaPR

FEBRUARY 10, 2015

Is Taylor really composing every tweet, writing every post and personally popping each image online? What can you do to transform the act of a customer buying your product into an experience that’s deeper, richer and more emotionally resonant than the ring of a cash register or the ping of a credit card reader?

Social Media 48

Social Media Marketing Media YouTube 48