Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Melissa Agnes

SEPTEMBER 26, 2014

From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Facebook Changes That May Impact Your Crisis Communication Reach. Upcoming Webinar: Crisis Response Strategies for In-House Counsel. The Crisis Intelligence Podcast is available on iTunes and Stitcher.

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

Communications Conversations

APRIL 17, 2020

Those who went quiet and were going through the crisis communications playbook when it came to content on social channels. Their resources are vast and deep. But, the decision to feature employee-generated content on the Walmart Facebook page was a big one. It’s been fascinating to watch.

Social Media 198

Social Media Brand Branding Employee 198

5W PR

AUGUST 16, 2020

The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value. Ensuring that website traffic is easily directed to a FAQ site, tips, or other resources will also be helpful. Social Listening. of its members.

Crisis Management 88

Crisis Management Social Media Crisis Communications 88

Newsfile

FEBRUARY 28, 2024

Social media monitoring involves tracking brand mentions, conversations, and sentiment across social platforms (Twitter, Facebook, LinkedIn etc.). What are the Basics of Crisis Communication Planning? Crisis communication planning involves preparing for unexpected events that could harm an organization’s reputation.

Viral 52

Viral Crisis Communications SEO Reputation 52

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Crisis Management Resources' Enjoy and have an awesome weekend! Share them using #CrisisRoundup!

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Melissa Agnes

OCTOBER 3, 2014

The Power of Finding New Ways To Communicate The Same Important Message. Analyzing the CDC’s Crisis Communication In U.S. This week’s episode of The Crisis Intelligence Podcast. TCIP #017 – Exploring Garden Grove Fire Department’s Social Media and Electronic Communication in Crisis with Thanh Nguyen.

Wikipedia 169

Wikipedia Crisis Crisis Management Privacy 169

5W PR

MAY 7, 2021

Ahrefs have designed an “all-in-one SEO toolset” that includes free learning materials and an extensive community and support department. Brands such as Netflix, Adobe, and Facebook use Ahrefs, proving that they are effective and highly knowledgeable about SEO and digital PR. It is a waste of time and resources.

Digital PR 88

Digital PR Company SEO Newspapers 88

Burrelles Fresh Ideas

JANUARY 30, 2024

Purina: In other news, Purina is dealing with a social media crisis as pet food safety is questioned by pet owners’ Facebook groups and then amplified on TikTok. Our take: Top-notch communications and PR professionals know that now is always the best time to prepare for a crisis — before it happens.

Ethics 97

Ethics Crisis Transportation Airlines 97

Cision

JUNE 22, 2015

Below Peter answers many of the questions he couldn’t get to, teaching us how to deal with crisis communication in a social world. Q: Any advice on how to best monitor and react for online engagement of media during a crisis? Q: Are there ways to monitor for social and online engagement without Twitter or Facebook?

Crisis 120

Crisis Crisis Communications Local Social Media 120

PRSay

MARCH 23, 2018

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. Thankfully, expert resources soon arrived, in some cases from faraway states, to guide them. Find your allies.

Corporate 107

Corporate Communications Crisis Management Crisis 107

Waxing UnLyrical

AUGUST 18, 2014

Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. Martin Waxman and Joe Thornley explore what worked and what didn’t, while offering some suggestions for effective crisis communication in this FIR podcast.

Crisis Communications 75

Crisis Communications Software B2B Crisis 75

Solo PR Pro

JUNE 6, 2017

Google and Facebook dominate internet ads. Google + Facebook accounted for 85% (and rising) of internet advertising growth. Facebook grew 62% year over year from 2015 to 2016, while Google grew 20% year over year. Communications pros are often involved in paid marketing, including social advertising.

Trends 49

Trends Mobile Video B2C 49

Waxing UnLyrical

MARCH 3, 2014

Crisis Communications: My Crush on Under Armour’s Response. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Twitter Facebook Google+ LinkedIn Monday Roundup: Being Personable. A thoughtful post from Geoff Livingston. Based in the Washington, D.C.,

Crisis Communications 80

Crisis Communications Resources Social Media Web 80

Cision

FEBRUARY 25, 2016

The media industry was profitable, reporters had time and resources to research stories and there were even dedicated fact-checkers at some publications. What are some of the key components of a successful crisis communication plan? My favorite social media platform is…Facebook. Rapid Fire Round.

Newspapers 120

Newspapers Financial Crisis System 120

Waxing UnLyrical

AUGUST 18, 2014

Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. Martin Waxman and Joe Thornley explore what worked and what didn’t, while offering some suggestions for effective crisis communication in this FIR podcast.

Crisis Communications 40

Crisis Communications Software B2B Crisis 40

Critical Mention

AUGUST 2, 2018

According to Google Finance, as of last fall the “Big Five”: Apple, Alphabet, Amazon, Facebook and Microsoft, were worth a whopping $3.3 It cuts out time and saves resources that can now be allocated elsewhere. As such, PR pros must determine how they can best leverage technology to stay current. trillion combined.

Technology 60

Technology Crisis Communications Pitching Software 60

Prohibition

JANUARY 14, 2022

Your customers could make their displeasure known on your Facebook page and Twitter feed. Trying to control a crisis is almost impossible. But you can plan for it by creating a PR Crisis Plan. What if someone made an offensive statement on Facebook, Twitter or Instagram? How to Avoid a PR Crisis.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Waxing UnLyrical

MARCH 21, 2016

Three Tips to Help You Maintain Trusted Resource Status. Why: “Just like any part of your brand, if you don’t deliver a consistent experience, then you may jeopardize your trusted title,” says Deirdre Breakenridge as she shares tips to stay in trusted resource status. Crisis Communications Lessons from the FBI and Apple.

Banking 40

Banking Crisis Communications Resources Crisis 40

Prohibition

JANUARY 7, 2022

Businesses may face serious financial loss due to physical property damage, forced production downtime, a shortage of skilled resources, liability claims and other unexpected costs. Whether it’s on Twitter or Facebook, companies are always liable to conflicts and problems on social media. How important is crisis management?

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Cision

DECEMBER 14, 2015

For any post that you put on Facebook, Twitter, Instagram, etc., you can expect only a small fraction of your potential audience will ever receive your communication, much less act upon it. It may also be worthwhile to consider embedding key social posts into crisis-related content or even digital press releases.

Crisis Communications 120

Crisis Communications Crisis Communications Facebook 120

Cision

JANUARY 19, 2016

Whether your partners have a great communication plan already, haven’t dusted it off in a while or have nothing to turn to, make sure they do now. Snapchat…Today, breaking news is captured, announced and spread faster than ever before thanks to social. Downplay The Entertainment Factor.

Crisis 120

Crisis Tourism Local Crisis Management 120

PR in High Definition

JULY 22, 2019

Doing this on a regular basis on video content that turns out to be a deepfake means we’re investing resources in opportunities that won’t lead to coverage, especially if journalists do follow best practice and spike the story. Then, of course, there’s the crisis communications element.

Media 74

Media Viral Video Newspapers 74

Waxing UnLyrical

MARCH 15, 2018

What was once considered verboten is now encouraged, with employee voices viewed as a powerful new channel for spreading the word, especially during a crisis. Doing so allows associates to focus on content versus mechanics in the middle of the crisis situation.

Employee 70

Employee Crisis Corporate Social Media 70

Waxing UnLyrical

OCTOBER 17, 2011

Over the past three-four years, we witnessed the rapid adoption of social media sites like Twitter and Facebook and, consequently, a growing number of our customers talking about our business online. We launched into Twitter on 25 August 2010 and into Facebook on the 7 February 2011. How valuable was that time spent listening?

Publicity 87

Publicity Banking YouTube Social Media 87

Waxing UnLyrical

JULY 12, 2018

CommunicationsMatch offers communications & PR agency search tools and agency search resources that help companies find, shortlist, and engage communications, digital marketing and branding agencies, consultants and freelancers by industry and communications expertise, location and size.

Brand 74

Brand Branding Banking Financial 74

Sword and the Script

MAY 9, 2017

Feld Entertainment, which produced the circus, had the lobbying resources to secure a room in the Rayburn House Office building. 8) A Serious Crisis Communications Plan. For example, it took crisis communications very seriously. 2) Snakes on Capitol Hill. That’s not a creative illustration, that’s the real!

Publicity 91

Publicity Radio Crisis Crisis Communications 91

Stephen Waddington

DECEMBER 30, 2019

Vuelio named this blog the best PR and communications blog in 2019. I appreciate your comments by email, Facebook and Twitter. It will provide practitioners with the assets and resources they need to visit schools, introduce students to PR, and drive awareness of PR as a career option. She always improves my work.

Government 103

Government Education Print Ethics 103

David PR Group

MAY 7, 2015

I cautioned: Don’t post anything about it on Facebook, don’t tweet about it, and absolutely do not speak to anyone from the media. If you were a human resources manager, would you give this guy a fair shake? The guy is screwed. Be as transparent as possible. Speak with one voice.

Crisis Management 40

Crisis Management Crisis Reputation Case Study 40

Waxing UnLyrical

NOVEMBER 19, 2010

Although I have no experience in crisis communication, I have learned some important lessons in light of Tablo’s scandal. Comment as pts moderator Krista Getting info Pending approval share On Facebook On Twitter flag Delete Hide Unhide Ban user New! Regardless, thanks for visiting! pts Settings. Read All About It!

Publicity 77

Publicity Reputation Crisis Communications Film 77

Waxing UnLyrical

SEPTEMBER 28, 2010

Image: Geoff LMV via Flickr , Creative Commons These included sentences like On what Pepco’s crisis communication plan is: “Pepco takes its responsibility to keep customers informed seriously. Our crisis communications plan consist of pre-event, event, and post-event reporting guidelines and information.

Social Media 61

Social Media Media Crisis Energy 61

Sword and the Script

MAY 23, 2017

As Scott Benson , a former colleague of mine and an SEO I trust and recommend , noted in an email exchange with me – this broken link notification offers the opportunity to both fix it, or even search for links your competition has lost and offer a better resource. Sizing up or prioritizing responses in crisis communications.

SEO 66

SEO Tools Engineering Web 66

Waxing UnLyrical

OCTOBER 27, 2010

Don’t provide “shades&# of the truth Keep it real Be a resource. Get Shareaholic test Filed under Communication , Guest Posts , Narciso Tovar , Public Relations | Tags: crisis communications , crisis planning , value of a fire drill | Comments (9) Site settings comment help? Regardless, thanks for visiting!

Crisis 71

Crisis Twitter Facebook Measurement 71

PR Conversations

OCTOBER 27, 2023

I thought the new media offered tremendous potential for environmental scanning, issues management, rumor control, and crisis communication. I continue to believe the cyber media have great potential for research and listening, but I also see great potential for dialog, or two-way symmetrical communication.

Reputation 52

Reputation Social Media Internal International 52

Waxing UnLyrical

JUNE 5, 2011

When I took a few days off after that, I was pretty much offline except for sharing some photos via Facebook, and then getting back to work this week, I needed to focus on, what else, work (!). Social media case study: Feed My Starving Children and Facebook Groups , by Arik Hanson. by Mark Story. Do you have a defining moment?

Case Study 60

Case Study Groups Facebook SEO 60

Waxing UnLyrical

NOVEMBER 22, 2010

Connecting with and supporting your Open Community is really important, because if you don’t, someone else will. Why is Open Community important for public relations? Maddie : I think PR professionals are pretty savvy to the usefulness of tools like Facebook, Twitter, and LinkedIn to raise awareness when the conditions are right.

Community 82

Community Publicity Web Social Media 82

Shift Communications

JULY 28, 2017

Facebook is his shop’s most productive channel, with thousands of followers and stellar engagement rates. Facebook is the only place customers can find that day’s highly-sought after flavors (the fans LOVE exclusivity!). All outbound communications, including paid media, should align with your overall crisis messaging strategy.

Case Study 92

Case Study Crisis Study Strategy 92