ImPRessions - Crenshaw Communications

FEBRUARY 1, 2021

PR, on the other hand, with its ties to reputation and crisis management, is thought to play a more defensive role, designed to protect the corporate brand. Earned media stories and interviews bring credibility to the more commercial ad and marketing messages. It combined all the ingredients for a successful brand recovery.

Marketing 310

Marketing Product Launch Corporate Viral 310

ImPRessions - Crenshaw Communications

JANUARY 6, 2022

The online mortgage company has had better years. Its 2021 crisis was precipitated in December when founder Vishal Garg fired 900 Better.com employees on a Zoom call, just ahead of a $750 million injection by SoftBank. After an investigation, the state of California filed suit against the company over the workplace harassment.

Facebook 310

Facebook Crisis Employee Government 310

ImPRessions - Crenshaw Communications

FEBRUARY 18, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. In many companies, especially high-growth technology businesses, there have been different standards of behavior for certain employees.

Corporate 156

Corporate Reputation Policies Employee 156

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

For most experts in public relations , it’s easy to identify episodes where companies or individuals made mistakes, often making a bad situation worse. They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. Photo by Lukas from Pexels.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

5W PR

JANUARY 31, 2024

Technology Public Relations (Tech PR) involves managing and enhancing the public image of technology-related companies and products. Tech PR professionals work to generate favorable publicity, manage crises, and position technology brands as industry leaders. It’s important to have a plan in place before a crisis might arise.

Technology 78

Technology Product Launch Crisis Management Case Study 78

5W PR

DECEMBER 18, 2018

We sat down with Robert Ford, Senior Vice President of Corporate, to discuss why companies continue to struggle with crisis communications, and how they can keys to better prepare companies for it. One of the biggest problems companies make? Authenticity…” Read the full interview below!

Crisis 68

Crisis Company Crisis Communications Crisis Management 68

ImPRessions - Crenshaw Communications

MARCH 19, 2019

Occasionally a tech startup or small brand will tell us that the company has committed most or all of its marketing budget to public relations. Some individuals and agencies concentrate strictly on reputation management, litigation PR, or crisis management. It can’t replace marketing. It’s not a quick fix.

Nonprofit 271

Nonprofit Crisis Management Fashion Advertising 271

The Stalwart Blog

AUGUST 27, 2019

Dave Oates: Give us a little bit of background on your services, the company, and how you play into managing risk for organizations. Our founder, Dr. Ann Clark, started the company 36 years ago and when she saw the need for more employee assistance programs, service providers, or EAPs, as many people know us as.

Crisis 76

Crisis Interviews Employee Healthcare 76

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

For most experts in public relations , it’s easy to identify episodes where companies or individuals made mistakes, often making a bad situation worse. They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. But what about the successes?

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

Prohibition

JANUARY 24, 2022

The basics of good crisis communications are the same for every company. Prohibition PR is a full-service agency specialising in crisis communication, reputation management , and strategic messaging. Secondly, you can outsource the crisis management to a trusted agency like Prohibition PR.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

The Stalwart Blog

OCTOBER 3, 2019

David: Hey, welcome to another edition of the Public Relations Security videocast, where we talk to experts in all aspects of crisis management and crisis PR. David: Yeah, I was really interested when we talked and got together a couple of weeks ago, about your specialty in crisis governance. Really appreciate it.

Government 74

Government Crisis Video Interviews 74

Flatiron Communications

FEBRUARY 16, 2015

Not too long ago, positive change inevitably occurred following an embarrassing news report of a company behaving badly, e.g., shafting its employees out of their justly earned wages. There was a day not too long ago when a growing media storm served as the primary catalyst to spur a company’s crisis team into action.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

Reputation Us

JUNE 23, 2019

Today’s crises are taking on many unique forms and degrees of seriousness, and often take businesses by surprise—cyber incidents, executive resignations, M&A, disgruntled former employees, customer complaints on social media, salacious press headlines, etc. So how does a company handle a corporate crisis in today’s world?

Corporate 74

Corporate Crisis Management Exercises Crisis 74

PRSay

MARCH 23, 2018

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. When my family undertook major renovations on our house in 2014, we began by interviewing several contractors.

Corporate 108

Corporate Communications Crisis Management Crisis 108

Reputation Us

NOVEMBER 28, 2022

Since taking over Twitter, Musk has put the world on notice that he’s in charge and more changes are coming,” Casey Boggs, president of the reputation and crisis management company ReputationUs, tells The Financial Brand. His actions, more than his intriguing behavior, raise both eyebrows and publicity.

Twitter 78

Twitter Banking Financial Employee 78

Sword and the Script

MARCH 1, 2016

” Sources interviewed in that CBS article, and many others , suggest while the award is likely to be reduced upon appeal, “The verdict Monday ‘doesn’t bode well for Johnson & Johnson’ as it faces at least 1,200 still-pending lawsuits and possibly thousands more.”. The new chapter has been opened, but it’s entirely written yet.

Crisis 60

Crisis Company Case Study Crisis Management 60

ImPRessions - Crenshaw Communications

APRIL 10, 2018

Media training can be a useful communications tool, whether it be for national TV interviews or phone chats with small trade press. Several factors determine how the public will receive a video/interview apology. A good apology can actually be turned into an advantage for a company. Time elapsed before TV interview : 4 days.

Interviews 170

Interviews Media Training Training Video 170

Burrelles Fresh Ideas

NOVEMBER 7, 2023

I was out of school and had several years of experience as an executive assistant, including a stint as the admin for a publicly traded company’s investor and media relations director. When the company sold off most of its business and began the process of closing, I was there to the bitter end.

Agency 89

Agency Energy Crisis Management Industry 89

Prohibition

JANUARY 14, 2022

What is a PR Crisis Plan? Your employees and stakeholders could be made to look incompetent or immoral. Trying to control a crisis is almost impossible. As a company, you want to be able to respond quickly and effectively with an appropriate plan. 11 Steps to Effectively Managing a PR Crisis.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Melissa Agnes

FEBRUARY 6, 2018

When I set out to write Crisis Ready , the last thing I wanted was to write yet another (boring) book on crisis management. Instead, Crisis Ready needed to be a book that people enjoyed reading. Yes, you read correctly, I said “fun” in reference to a book on crisis management!).

Crisis 133

Crisis Brand Branding Crisis Management 133

ImPRessions - Crenshaw Communications

DECEMBER 26, 2019

. “If it ain’t Boeing, I ain’t going,” was how one pilot summed up the company’s onetime reputation among his peers. What’s more, the company’s handling of the tragedies also crashed its credibility. Even post-IPO companies like Uber and Lyft saw significant drops in their market cap.

Real Estate 156

Real Estate Reputation System Sports 156

PRSay

JULY 21, 2020

It’s very important for companies to communicate their efforts along this journey. Toledo followed up by noting that we must ensure that crisis communications efforts go beyond having good talking points. One of my most influential levers to pull is messaging and interviews,” she said.

Communications 193

Communications Brand Branding Crisis Communications 193

Maxim Behar

DECEMBER 4, 2021

Maxim Behar shared in an interview for Capital newspaper how the pandemic affected his company and team, how he managed to retain and increase its clients, what role social media play in communications today and how he defines the PR business in 2022. " What happened is something more than a crisis and no one was ready for it.

Newspapers 52

Newspapers Crisis Meeting Crisis Management 52

Cision

MAY 24, 2016

In this interview, Jocelyn discusses how to move your audience to action, what she learned from working in a governor’s office and why brands need to always look at the big picture. Whether you are communicating to customers, employees or policymakers, your best advocate and your best defense is your story.

Nonprofit 149

Nonprofit Government Crisis Management Newspapers 149

Critical Mention

APRIL 13, 2020

For that reason, we decided to highlight some feel-good stories about companies that have garnered attention for reasons that we hope will make you smile. Federico’s Pizza Takes Out Loan to Pay Employees. In fact, many news consumers are having a hard time getting a break from Coronavirus coverage that seems omnipresent.

Media 111

Media Analytics Healthcare Crisis 111

Prohibition

FEBRUARY 14, 2023

Role of Tech PR in promoting technology companies Tech PR plays a vital role in promoting technology companies. Tech PR can also help to differentiate a technology company from competitors, position them as a thought leader, and create a positive brand image.

Strategy 62

Strategy Brand Branding Technology 62

Ethical Voices

DECEMBER 12, 2022

How many companies are delivering on their value-led commitments. But some of our employees who are people of color were conserved and didn’t want to show it for it made them feel like a number. I want to show progress, but I’m going to take listen to my employees first. Companies are faced with a delicate balancing act.

Ethics 74

Ethics Brand Branding Internal 74

The Stalwart Blog

NOVEMBER 18, 2019

An interview with Lily Li, Principal of Metaverse Law. . Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. I work from startups all the way to multi-national companies.

Data 60

Data Privacy System Crisis Communications 60

Reputation Us

MARCH 4, 2019

Listening as an essential and proactive component of reputation management reveals vulnerabilities, as well as opportunities for your company. Reputation is what others say about you, your company, your products and your services. Whether gaining business, quality employees or remaining competitive “your reputation precedes you.”

Reputation 79

Reputation Employee Case Study Survey 79

Maxim Behar

MAY 12, 2021

CEO Maxim Behar shared in an interview for the global business magazin Mirror Review about his long successful career and professional achievements in the PR industry, the importance of having strong leadership skills and how to implement them in overcoming the unexpected changes the COVID-19 pandemic brought to the global business landscape.

Leadership 52

Leadership Groups Journalism Hotels 52

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts. You touch just about every issue, every department, and every perspective that the company has.

Ethics 79

Ethics Corporate Leadership Groups 79

Prohibition

MAY 15, 2020

He also went on to explain, as did This Morning hosts Holly & Phil, that the government refused to do any press interviews to discuss the matter. Which is potentially a further error, as it would be appreciated by all to receive real clarity on the COVID-19 crisis plan. Makes no sense.’. Absolute state of it. We’re looking into it.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

JULY 10, 2019

The clothing-retail company featured a young black boy wearing a hoodie which read “Coolest monkey in the jungle”. The company reacted by sending out their first apology a day after the image was noticed. Some critics even went as far as to call for a company boycott, with #BoycottGillette making the rounds on social media.

Fashion 75

Fashion Telecommunications Crisis Training 75

PR Conversations

MAY 1, 2017

I am sure there are statistics somewhere that record the number of employees who stick around long term after a crisis has occurred and if there aren’t, then there should be. Research suggests that organisations that experience a crisis take between seven to ten years to recover (if at all).

Crisis 63

Crisis Crisis Management Leadership Training 63

Reputation Us

MARCH 4, 2019

Listening as an essential and proactive component of reputation management reveals vulnerabilities, as well as opportunities for your company. Reputation is what others say about you, your company, your products and your services. Whether gaining business, quality employees or remaining competitive “your reputation precedes you.”

Reputation 60

Reputation Employee Case Study Survey 60

Prohibition

MAY 15, 2020

He also went on to explain, as did This Morning hosts Holly & Phil, that the government refused to do any press interviews to discuss the matter. Which is potentially a further error, as it would be appreciated by all to receive real clarity on the COVID-19 crisis plan. Makes no sense.’. Absolute state of it. We’re looking into it.

Crisis 62

Crisis Government Social Media Reputation 62