Karen Freberg

NOVEMBER 15, 2020

This past week was filled with one particular subject that is near and dear to my heart: books, specifically, book writing. First, I got a chance to be part of a Zoom panel this week with other authors of PR and social media books to discuss all of the ins and outs that go into book writing.

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Melissa Agnes

MARCH 6, 2018

Becoming crisis ready is a process. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

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Melissa Agnes

MARCH 15, 2018

Welcome to episode #060 of The Crisis Intelligence Podcast, with Melissa Agnes and Jordan Redshaw. This episode of The Crisis Intelligence Podcast discusses: The crisis communication strategies Jordan and his team used to effectively evacuate 88,000 people in only a few hours. Subscribe to the Crisis Intelligence Podcast!

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Reputation Specialist Michael Toebe

OCTOBER 8, 2021

Katie Couric’s book “Going There” is not being well received by the media or the targets of the author’s bad behavior. Confessing it all, without humility and remorse, in a book, is entirely another. The media, so far, sees it differently and is happy to scrutinize Couric’s communication in the book. Or does she not care?

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Presspage

MARCH 31, 2023

Why it matters Most Corporate communication departments excel in managing a short-term crisis. Yet, what to do if a short-term crisis evolves and turns to the longer-term? First and foremost, as a communications team, you can make a difference; however, you can’t solve the crisis. You better be ready for this.

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Mark My Words

MARCH 30, 2015

I would expect Lufthansa one of the largest airlines in Europe, both in terms of overall passengers carried and fleet size, to have invested in a substantial crisis provision. A multimillion pound crisis business has been built on this premise. Few onlookers can ever decide at times of crisis if the response is ultimately perfect.

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Reputation Antistress by Sergii Bidenko

JULY 10, 2023

It's about a crisis fixer who helps rich and influential clients solve their problems. In my practice, only some clients want to protect themselves in advance than those who call me during a crisis. But you know exactly what your two or three situations are that could potentially turn into a crisis. So, you know your problems.

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Sword and the Script

MARCH 1, 2016

Johnson & Johnson turned crisis comms heads recently with headlines like this one from CBS News: Johnson & Johnson ordered to pay $72M over cancer death. And that’s what’s so amazing about this story: Johnson & Johnson wrote the book on crisis management in 1982. by Frank Strong. Photo credit: Flickr, keri.

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Stephen Waddington

OCTOBER 1, 2020

Crisis management experts explain the life cycle of the COVID-19 crisis, your current mood, and what you can do about it. Coombs developed Situational Crisis Communication Theory (SCCT). He is the author of numerous books on crisis management. She's also the author of Communicate in a Crisis.

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Melissa Agnes

FEBRUARY 27, 2014

Like we saw in the original post about this situation , and as Gallo wrote in his book, and as we’re seeing now, Apple seems to be able to get away with a lot. Case Studies Crisis Communications' If you’d like more information about how to update your Mac’s OS X, click here.

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Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Here, Scott and K.C.

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PRSay

APRIL 6, 2018

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. The impact of this on a crisis are twofold, according to Donnelly.

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Melissa Agnes

JANUARY 18, 2015

Welcome to episode #033 of The Crisis Intelligence Podcast, with Melissa Agnes and Brad Phillips. When it comes to crisis media training, there are so many questions that people (whether it be spokespersons or the communication and leadership teams) seek answers to. The real-time news cycle and how it impacts in a crisis.

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PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Your roadmap to creating a crisis plan.

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PRSay

JULY 1, 2022

Matt Holt Books recently published the book’s 5th edition. Rereading our original chapter on crisis communications underscores the changes that have taken place in corporate America and public relations since then. Fifty-five years ago, the first “Public Relations Handbook” that I edited was published.

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Cision

MARCH 25, 2016

Nearly every brand is on social, but 48 percent of the communication professionals manning those channels feel the risks of a crisis outweigh the benefits social provides. Those that do, however, can determine if a crisis is worth responding and how to react. Want real-time crisis communication tactics?

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Stephen Waddington

APRIL 28, 2020

How many looked at crisis response both for the organisation and in the communication response? Building a roadmap to recovery starts when the crisis is still taking place. This is why I devote a chapter of my upcoming book Crisis Communication Strategies to planning and developing the recovery communication.

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Melissa Agnes

APRIL 4, 2016

Being able to filter, manage and be heard through the incessant noise, is one of the challenges that law enforcement needs to be prepared to face and overcome in today’s crisis management. And while this reality presents a major challenge, not being able to do this means continuing to lose control of the narrative of the crisis.

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Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

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PR in High Definition

AUGUST 27, 2019

We all went on a summer holiday… or maybe not if you happened to book your flight with BA. And of course, the challenge with crisis situations is that seemingly minor incidents need to be handled correctly. In any crisis, it’s important to establish the facts: who is calling you and are they who they say they are?

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PRSay

AUGUST 3, 2018

This speaks to one of the new rules of crisis management in the digital age. This lack of trust in mainstream news sources is a crisis that communicators can help control. Organizations must maintain strong monitoring and analysis systems that funnel to the central crisis management team as fast as possible.

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PRSay

APRIL 28, 2021

She had a surgical focus for managing a wide array of client needs, from launching a new brand to strategically navigating a client through crisis communications. The exam started early, so I decided to book a hotel room the night before, not wanting to botch my chances with any delays on the road. She was never “winging it.”

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HMA Public Relations

JANUARY 29, 2021

After about three hours of refreshing the browser, my dad was able to book an appointment for he and my mom to get their first dose of the COVID-19 vaccination. A few days before their appointment, the Arizona Department of Health announced that, if available, the on-site clinicians were authorized to vaccinate the “plus one” […].

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5W PR

JULY 20, 2020

Ivy Lee is another person whose name is often mentioned as one of the founders of modern public relations and the originator of modern crisis communications. One thing that set Bernays apart from Lee was the fact that Bernays wrote or co-authored 18 books. Half were about public relations or aspects of good communications.

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Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Depending on their sector, some clients might balk at creating a crisis plan. Cris es – Be Prepared.

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Deirdre Breakenridge

SEPTEMBER 6, 2016

Along with creating a new structure for the class, I realized there was the question every professor teaching social media has: What book do you want to use? I went through several books and provided my reviews to each of the authors. What should you expect to see in this book? That was a challenge for me as a professor.

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Karen Freberg

OCTOBER 27, 2017

Move over Gary Vaynerchuk, you may have had a lot of success with #AskGaryVee, but there is a new book that answers all of the questions modern day communication professionals have today. I am talking about Deirdre Breakenridge’ s new book “ Answers for Modern Communicators: Guide to effective business communication.”

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wiredPRworks

SEPTEMBER 11, 2021

Arriving at the school district headquarters, the staff was stunned and silent, gathered around a radio, listening for updates and quietly considering crisis communication responses. Last month our book group read The Submission, a novel by Amy Waldman. It’s important to have a crisis PR plan in place. 2012 Update.

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Solo PR Pro

NOVEMBER 1, 2022

This past October marked the publication of Melissa’s book “ Smart Talk: Public Relations Essentials All Pros Should Know. ”. It’s a book Melissa never intended to write. She also saw a gap in the market for PR books. Because sometimes we're our own PR crisis or our own personal hot mess.”.

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Sword and the Script

APRIL 2, 2024

This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe. Content picks PR consultant Michelle Garrett has a new book out: B2B PR that Gets Results. Reddit announced Cision has purchased access to the Reddit Data API for social media monitoring.

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PRSay

MARCH 19, 2020

The safest bets are to appear in front of a bookcase (with books!), Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. Does it distract in any way?

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PR Insiders

APRIL 13, 2021

Firms also have a whole range of specialties, from crisis communications to public affairs to research and analysis. I shared some practical tips for doing just that in my book, Gaining the Publicity Edge: An Entrepreneur’s Guide to Growing Your Brand Through National Media Coverage. Happy publicizing!

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Critical Mention

JUNE 12, 2018

These epic World Cup fails show us what NOT to do when it comes to best PR practices and how to use crisis communication strategies to quickly recover. The key to crisis management is to have a plan ahead of time, respond immediately, take responsibility, and ensure everyone in the organization knows his or her role.

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5W PR

MAY 7, 2021

Digital PR is more than press releases and crisis communications. Companies must have a strong internet presence, as potential customers are more likely to search the internet than a phone book for relevant services and companies. It is a waste of time and resources.

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Victorious PR

JUNE 8, 2023

Additionally, these agencies engage with the crypto community through interactive platforms, social media campaigns, and newsletters, fostering a sense of community and encouraging active participation and feedback. This is where the expertise of a blockchain PR agency shine.

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wiredPRworks

SEPTEMBER 11, 2021

Arriving at the school district headquarters, the staff was stunned and silent, gathered around a radio, listening for updates and quietly considering crisis communication responses. Last month our book group read The Submission, a novel by Amy Waldman. It’s important to have a crisis PR plan in place. 2012 Update.

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Solo PR Pro

OCTOBER 5, 2021

Doug used the time to hunker down and pivot the book rewrite he was already working on to center it around the coronavirus and how to handle communications during public health emergencies. The number one principle in emergency communications is that there has to be no ambiguity about who’s in charge.

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