ICON 2021 Recap: Inside Delta Air Lines’ Crisis Response to COVID-19
PRSay
OCTOBER 22, 2021
The company’s communications team found itself pivoting into crisis mode. Things began to continually get worse,” said Kristin Seay, Delta’s director of employee communications. 20 workshop, “Inside Delta’s First-Class Response to the Pandemic,” the last session ICON 2021. Internal messages repurposed for news media.
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