3 ‘firefighting’ lessons for public affairs pros

PR Daily

Here’s a peek at how public affairs pros can keep pace with change—courtesy of Scott Thomsen, who will share more insights in Ragan’s March 4 Speechwriters & Public Affairs Conference. Public affairs pros need to prepare the same way.”. “It’s

Remote lawmaking changes the game for public affairs pros

PR Daily

Reevaluating your public relations strategy and reallocating resources to account for this changing environment will set organizations apart as they seek to advance their policy agenda.”. The post Remote lawmaking changes the game for public affairs pros appeared first on PR Daily.


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EpiPen Reaction: How Digital Communications Impacts Advocacy and Public Affairs

Media Bullseye

This campaign illustrates the revolutionized relationship between technology and advocacy/public affairs. Public Reaction. The petition went live on July 11, and since Kantayya’s initial publication the petition has garnered some serious attention; as of publication time, 95,507 people have sent 143,743 letters and emails to challenge Mylan’s prices. Mylan’s loss of a celebrity partnership further illustrates the costs of a high-profile public campaign.

Brexit – 12 immediate actions for PR, corporate communications and public affairs professionals

Stuart Bruce

Public relations, corporate communications, public affairs and corporate affairs professionals will have an essential role in helping employers and clients to navigate this period of momentous change. Failure to address these issues puts your business or organisation at risk and could even precipitate a crisis. corporate communications Crisis Communications Politics Public Affairs public relations Reputation Management Brexit EU European Union

Ranger Scott Gediman on the Ferguson Fire and 22 Years as Yosemite Park’s Public Affairs Officer


Over his 22 years as public affairs officer at Yosemite National Park , Scott Gediman has experienced a myriad of crises on the job, from floods and rock falls to hantavirus outbreaks. “It It seems like my life here is a perpetual crisis,” said Gediman, a longtime PRSA member. Here in the public affairs office there are just two of us — there used to be five, and then there were four, and then three. They help reinforce our messages with the public.

10 Top Media Trends for 2021

PR Daily

The COVID-19 pandemic and the ensuing economic crisis changed how people live and how industries operate. With social distancing in place, it was now necessary for all but rare exceptions, and for public relations professionals, this meant training clients to make skype interviews interesting.

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When The Crisis PR Guy Is The Crisis

ImPRessions - Crenshaw Communications

That happened this week when the Campbell Soup Company found itself in hot water after a bizarre tweet from its own head of government affairs — an executive who ironically lists “crisis management” among his skills. Senate – not an unusual pedigree for a Public Affairs VP. But surely a top government relations officer should know better than to publicly dabble in conspiracies that simmer in the dark corners of the interwebs.

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For better crisis responses, follow the 3 C’s

PR Daily

How do you manage a communication plan for a crisis with no end in sight? Ragan Consulting Group has a new video featuring guidance from crisis communication expert Nick Lanyi, which touches on questions every communicator should be considering right now.

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From crisis to hope: Marriott’s journey through COVID-19

PR Daily

At the beginning of the pandemic, CEO Arne Sorenson shared a powerful video message with stakeholders as the company stared down the worst public health crisis in a generation—events that would lead to layoffs and massive global disruption. RELATED: Showcase your crisis comms work ].

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How governments use social media tools in times of crisis

PR Daily

Speaking at Ragan’s recent Speechwriters and Public Affairs Virtual Conference, City of Kansas City, Missouri’s April Leonard offered essential tips. Handling that responsibly was her topic for Ragan’s Speechwriters and Public Affairs Virtual Conference on March 31.

So what do you do for a job Stuart?

Stuart Bruce

First Paul Sutton wrote ‘Painting yourself into a corner’ about pivoting his business and following the advice “Carve yourself… Continue Reading → Conference Speaking corporate communications Crisis Communications Measurement and Evaluation PR strategy Public Affairs public relations Reputation ManagementA couple of recent blog posts by people who I admire and respect have made me think about my own career.

Incoming! How to handle media requests in a crisis

PR Daily

Here are some tips and best practices for when and how to respond to crisis inquiries and keep your head on straight. It’s one of the greatest challenges any media relations professional will face: A crisis hits your organization out of the blue. In crisis comms, silence is not golden.

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Announcing Ragan’s Crisis Communications Awards finalists

PR Daily

This past year has not lacked in the crisis department. Congratulations to our list of finalists in this year’s Crisis Communications Awards! Orleans Parish Communication District: OPCD Public Engagement Team, Marcus Creel (Manager), Chelsea Porché (Specialist).

Crisis lessons from MLB and the Astros

PR Daily

Jan Gusich, communications founder and senior strategist at akhia , says the league ignored two basic principles of crisis management: “accepting accountability and delivering a meaningful apology.”. FREE DOWNLOAD: Keep your cool in a crisis with these 13 tips ].

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ICON 2021 Recap: Communications From a Military Point of View


Ryder, director of public affairs in the Office of the Secretary of the Air Force. Ryder is responsible for communications to build public understanding and support for the Air Force and the newly formed Space Force. Filtering information and communicating during a crisis.

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The 3 biggest mistakes in most crisis comms plans

PR Daily

I’ve seen a lot of crisis communications plans. Ninety percent of them get a couple of things right: They have a list of their comms team contacts, often with a phone tree so everyone gets called promptly when a crisis hits. They also lay out at least a few specific roles for the first comms team members who start working on the crisis. In a real crisis, time gets compressed. A crisis is a tough climate in which to operate. Crisis Communications

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The 3 biggest mistakes organizations make on day one of a crisis

PR Daily

But on any given day, a crisis could blow your schedule to smithereens. Day one of this crisis will go much more smoothly if you’ve prepared for it. That’s really the biggest mistake organizations make when it comes to crisis communications: thinking they won’t need a plan.)

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How short-term and long-term crisis responses require different mindsets

PR Daily

Modern crisis management and mitigation have become exceedingly complex. When I started in this business in 2000, after practicing law for nine years, crisis was purely reactive,” says Harlan Loeb, chair for crisis and reputation risk advisory services at Edelman.

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Keep communicators calm during their next organizational crisis

PR Daily

If you have the perfect solution, join us as a sponsor at Ragan’s Crisis Communications Conference. Tour Nebraska Medicine’s Biocontainment Unit, one of only three facilities in the United States equipped to handle an Ebola medical crisis. Connect with 80+ professionals in PR, media relations, internal communications, public affairs and more. The post Keep communicators calm during their next organizational crisis appeared first on PR Daily.

Can your communication solution quell chaos during a crisis?

PR Daily

If you have the perfect solution, join us as a sponsor at Ragan’s Crisis Communications Conference. Tour Nebraska Medicine’s Biocontainment Unit, one of only three facilities in the United States equipped to handle an Ebola medical crisis. Connect with 80+ professionals in PR, media relations, internal communications, public affairs and more. The post Can your communication solution quell chaos during a crisis?

PR and social media set for continued growth

Stuart Bruce

Lots of new research around at the moment that point to a positive future for the public relations business. Yesterday, the Financial Times published the fifth FTSE350 Boardroom Bellwether survey which revealed that almost half the boards of the UK’s largest public companies have not discussed their social media strategies in the past 12 months.

The Chief Reputation Officer (CRO): A New Seat At The C-Suite Table

Reputation Us

A reputation risk that is not properly managed can quickly escalate into a major crisis or lead a company into obscurity. Managing your reputation crosses over communications, public affairs and public relations. Having a favorable reputation has been proven financially valuable and overall critical to an organization. Statistics from our 2019 survey on the Importance of Corporate Reputation quantify this.

Lake Forest Chamber of Commerce Livecast talking Crisis PR

The Stalwart Blog

What do you do when you’re embroiled in a crisis that maybe wasn’t of your making? He is a crisis PR expert, a friend of mine for many years. I started actually as a Navy officer, turned Navy public affairs officer.

Crisis Management Lessons From Boeing’s 737 Max Disasters


When two of Boeing’s new 737 MAX passenger jets crashed within five months of each other in late 2018 and early 2019, killing a total of 346 people in Ethiopia and Indonesia, the company faced the worst crisis in its 100-year history. Thought Leadership Crisis Communications crisis managemen

PR rising in Africa rising

Stuart Bruce

After a week in Nairobi meeting African PR professionals I believe that Africa can be the next big growth area for public relations. Paul Holmes, founder and CEO of the eponymous Holmes Report, the news, research and insight resource for global public relations, said: “Your ambition shouldn’t be to catch up with the US. The African PR sector consists of six main elements: In-house public relations teams in government and public sector organisations.

How to make your message accessible for a global audience

PR Daily

As companies continue to expand operations, supply chains, and environmental, social and governance (ESG) goals beyond traditional borders, it is crucial to think strategically about how corporate public affairs initiatives and partnerships are designed and received across nations and regions.

3 Lessons In Crisis Communications - Vegas Style

The Stalwart Blog

The circumstances surrounding the mass shooting were impossible to predict, but it became very apparent early on that the public affairs team trained for things like this. Untrained departments frequently stumble out of the gate during a crisis, much to the detriment of their ability to stay ahead of the news cycle. Rule Number One in any crisis is the initial reports are, at best, incomplete or, at worst, wrong.

Purdah communication and resource rules

Stephen Waddington

Purdah places restrictions on government and public bodies during elections. In a case last week the Government came under fire for spending public money on Facebook ads targeted at voters in marginal constitutions announced in September. Purdah covers civil servants of Government departments, local government, and the board members and staff of public bodies, and arm’s length organisations. Social media and blogs updating the public with essential information may continue.

How Big Data Will Modernize Your Crisis Communications Plan


For every enterprise, brand or organization, a crisis always looms as a persistent — yet inevitable — threat on the horizon. In today’s digitally-fueled world, the tiny spark of a crisis can erupt into a massive fire overnight, leaving a corporate brand and reputation in a heap of smoldering ashes. Consider the recent crisis that Volkswagen faced. Proactive enterprises have planned ahead by creating comprehensive crisis communications plans.

US Navy In Crisis PR Mode: A Textbook Example

The Stalwart Blog

Forgive me if I boast about the US Navy Public Affairs community for a moment. Here’s where the Public Affairs team and senior leadership shined. 7th Fleet’s initial press release launched within hours of the incident, informing the public of the who, what, where and when. The Navy Public Affairs team also sent announcements of updates as required, not holding back any details despite the potential in putting the sea service in an unfavorable light.

When the Ebola crisis hit Texas, calm heads prevailed

PR Daily

Airport officials took a proactive stance in managing public concerns about airport safety through open communication and by steering media queries to the appropriate health and government experts. A mini emergency operations center was formed within the public affairs department and later expanded to an airport-wide emergency operations center, which monitored and gathered information regarding potential actions, risks, and operational considerations.

The art of winning new business and crisis management: A Q&A with Clyde Group Partner Aubrey Quinn


Clyde Group is a high-growth, PR & Public Affairs firm with a tremendous track record of success in Washington. Clyde Group does a fair amount of crisis work. Success metrics can be a sensitive topic in times of crisis.

What the Uvalde Shootings and Other Crises Reveal about Press Conferences


A press conference can be a risky way to convey information to the media and the public, particularly during a crisis. Unfortunately, recent history offers other examples of what not to do in a press conference after a crisis.

Facebook fires back at NYT over the platform’s crisis response

PR Daily

The New York Times reported : While Mr. Zuckerberg has conducted a public apology tour in the last year, Ms. Sandberg has overseen an aggressive lobbying campaign to combat Facebook’s critics, shift public anger toward rival companies and ward off damaging regulation. FREE GUIDE: 3 helpful tips for your crisis comms prep ]. But he was shocked later that year when he heard CEO Mark Zuckerberg claiming in public that allegations of Russian interference were silly.

Crisis PR lessons from the Oscars snubs and upcoming boycott

PR Daily

It’s a PR crisis of Hollywood’s own making. Celebrities, public figures and social media users have lashed out at The Academy of Motion Picture Arts and Sciences, owing to the complete absence of black actors and filmmakers among this year’s nominees. As the crisis deepens, here are a few things PR pros can learn from it: 1. If this not the case, the president should say so and educate the public. RELATED: Keep your cool in a crisis with these 13 tips.

3 ESG FAQs for communicators

PR Daily

Jessie Sitnick, vice president of public affairs at Argyle PR, shared these takeaways in a recent Ragan Training webinar titled “ESG for Communicators”: 1. Crisis Communications Leadership Communications PR Industry Ragan Training Takeaways

How speechwriters can humanize execs—and help deliver key messages

PR Daily

a decade ago, and now she is sharing her own wisdom ahead of her presentation for Ragan’s Speechwriters and Public Affairs Virtual Conference March 4. RELATED: Join us for our Speechwriters & Public Affairs Virtual Conference ].

How the COVID-19 virus sparked panic

PR Daily

A plethora of misinformation has exacerbated anxiety about this global health crisis. for our Speechwriting & Public Affairs Conference ]. Crisis Communications Research Snapshot

Peppercomm, Intel, Haymaker and more honored at Ragan’s Media Relations Awards Gala

PR Daily

UW Medicine, “Best Crisis Communications Campaign”. Novitas Communications and the Colorado Apartment Association, “Best Governmental or Public Affairs Media Relations Campaign”. BML Public Relations and Big SNOW American Dream, “Best Press Event or Media Tour”.

Maximising resilience of health and well-being assets in crisis situations

PR Conversations

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. Catherine: We do a great deal to educate practitioners on the practical aspects of managing a crisis but rarely do you encounter a crisis plan which addresses the need for support for people involved with crisis communication.