Melissa Agnes

APRIL 11, 2016

Information silos can trigger issues and handicap your crisis management. True crisis preparedness requires more than a plan, it requires the right corporate culture. Hold a town hall (or something similar) and teach your employees the benefits of a collaborative mindset and the repercussions that can result due to a lack-thereof.

Crisis 100

Crisis Crisis Management Exercises Corporate 100

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Melissa Agnes

SEPTEMBER 16, 2014

Editor’s Note: This is a great blog post that gives you an overview of what you can do, right now, to prevent a crisis. But, are they a crisis? How to avoid a public relations crisis. But does everyone who holds the reins know how to use it well and exercise good judgment? Not necessarily.

Social Media 239

Social Media Crisis Training Media 239

PRSay

APRIL 8, 2020

Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. During any crisis, the well-being of employees is always paramount, especially now, as both health and budgetary factors are colliding. Leading teams from afar.

How To 190

How To Crisis Employee Resources 190

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again. What is a crisis?

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Barokas

MAY 31, 2018

In the age of nearly constant public relations nightmares (we’re looking at you, Facebook ), any PR person worth their salt knows the value of a good crisis communications plan. The next, and perhaps most important, step in crisis planning is to put your well-laid plans to the test. Credit: WiffleGif. Put on your acting hats!

Crisis 74

Crisis Exercises Employee Crisis Communications 74

PR in High Definition

MARCH 27, 2024

In fact, one of the panellists noted that, in his experience, a lot of companies don’t have a cybersecurity crisis comms plan in place until an incident actually occurs. Never neglect crisis communications Bridging internal gaps is crucial, but the driving force behind a lot of the session was the need for a crisis comms plan.

Crisis 71

Crisis Internal International Crisis Communications 71

The Hoyt Organization

SEPTEMBER 18, 2023

Most leaders have had to revamp policies to meet employee demands for friendlier and more flexible workplaces. Employees will pay attention to your decisions and how you respond to various scenarios. While some employees can sail through hard times easily, others are deeply affected and take a long time to recover.

Employee 98

Employee Leadership Exercises Policies 98

Reputation Antistress by Sergii Bidenko

JUNE 26, 2023

However, the companies are trying to soften the shock with remarks like: "This is just 5% of the total number of employees worldwide". In March 2020, more than 400 employees of "Bird", an electric scooter rental company, were fired because of the difficulties the company faced due to the quarantine.

Reputation 52

Reputation Company How To Employee 52

Reputation Us

JUNE 23, 2019

Today’s crises are taking on many unique forms and degrees of seriousness, and often take businesses by surprise—cyber incidents, executive resignations, M&A, disgruntled former employees, customer complaints on social media, salacious press headlines, etc. So how does a company handle a corporate crisis in today’s world?

Corporate 74

Corporate Crisis Management Exercises Crisis 74

PRSay

JANUARY 9, 2024

As you likely know, traditional media training and crisis training tend to focus on one spokesperson, usually the CEO, who is put through his or her paces in front of a group. The exercises often concentrate on opposites and extremes, such as gesticulating versus keeping your hands in your lap.

Training 100

Training Conference Technology Meeting 100

ImPRessions - Crenshaw Communications

DECEMBER 6, 2019

We seem to be in a crisis of confidence. We specialize in messaging to those very stakeholders, especially employees, partners, and customers. CEOs from Apple to JPMorgan Chase agreed to invest in employees and customers as well as shareholders. According to Gallup, only the U.S. Business Must Serve Stakeholders.

Leadership 156

Leadership Corporate Energy Government 156

PR in High Definition

FEBRUARY 25, 2022

Facebook sceptics might think that the ‘Meta’ rebrand is merely an aesthetic exercise in an attempt to cover up a string of wrongdoings. But in the case of Facebook (and many other rebrands, which I’ll come onto), it can also be a reputation reshaping exercise, which brings me to the question, is a rebrand enough to save a reputation?

Reputation 62

Reputation Exercises Employee Facebook 62

PRSay

JULY 5, 2023

In our case, we have several employees who rotate as our AIM so it was really just a matter of checking the calendar and knowing who to text. After a morning of introductions and learning more about what a JIC is and how we can best prepare ourselves to be part of one, we were split into groups for an afternoon exercise.

Exercises 86

Exercises Public Affairs Conference Education 86

Stern + Associates

SEPTEMBER 22, 2022

As we navigate various transitions over the coming months and years, leaders are likely to see employees struggle with anxiety, depression, burnout and trauma. When organizations invest in mental health, it’s better for employees and better for business. Addressing the Student Mental Health Crisis. Make It Fearless.

Employee 62

Employee Leadership Exercises Mobile 62

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

PR Conversations

OCTOBER 27, 2023

15 years have passed and while some aspects remain surprisingly at the forefront of our conversations of today, others seem to have vaped into the background and therefore taking a second to reflect on them is a valuable exercise. The interaction among publics on the Internet simply makes these multilateral relationships obvious.”

Exercises 70

Exercises Interviews Public Affairs Financial 70

Stephen Waddington

MAY 19, 2019

If you work in issues and crisis it can be especially acute. It’s firmly on the agenda of industry bodies and progressive organisations are talking steps to address it for employees. Provide clear signposting and training to all employees and managers on policies and procedures. It's an everyday story about life.

Policies 60

Policies Exercises Resources Employee 60

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. The middle of a crisis is the wrong time to find the right resources. Find your allies.

Corporate 86

Corporate Communications Crisis Management Crisis 86

Stephen Waddington

MAY 15, 2019

High performing organisations recognise the need to support employees in managing mental health and wellbeing but individuals must also take personal responsibility. It is firmly on the agenda of industry bodies and progressive organisations are talking steps to address it for employees. Public relations can be a stressful occupation.

Policies 60

Policies Insurance Insurance Employee 60

ImPRessions - Crenshaw Communications

JANUARY 30, 2018

No matter where your company is in its relationship with employees, service providers or clients, The Muse has relevant content. This brain exercise is touted as “a foolproof way to come up with new solutions and original ideas.” Does your company have a stake in the current opioid crisis? ” Learn to play here.

Blogging 170

Blogging Writing Creativity Storytelling 170

Communications Conversations

SEPTEMBER 10, 2020

Scott is also an employee at Life Time Savage now. I really appreciate that the pandemic has given me a chance to grow my skills and gain a lot of experience performing under pressure, especially when it comes to crisis and member communications. It was an incredibly rewarding story to see come to life.

Radio 167

Radio Journalism Interviews Energy 167

PR in High Definition

JANUARY 23, 2020

This means that reputations are largely built by the experiences and interactions we hear from others – customers, partners, media, employees, candidates… even the ‘robots’ like Google and Alexa. To join you in developing a crisis communication handbook should a crisis arise – show them their role in the process.

Reputation 48

Reputation Handbook Exercises Groups 48

Prakkypedia

MARCH 9, 2016

Where does emotion feature in a corporate crisis? It can be a fruitless exercise to become emotional over a review, casting you as thin-skinned and immature (ping Lawrence Mooney). In both cases, the employees involved may have been hurt, confused, shocked and angry. Often, the employees are the most important audience.

Transportation 60

Transportation Exercises Interviews Employee 60

Sword and the Script

MAY 19, 2015

Most people, I’d venture to say, will find this exercise challenging. When crisis hits, wait out the storm and then, resume business as usual. Top failures include: unresponsiveness, un- empowered employees and poor training. Although his zinger earns a few chuckles, I don’t think he was kidding. Outsourcing.

Infographics 60

Infographics Customer Service Exercises Software 60

Sword and the Script

AUGUST 25, 2020

Employees just went through the motions and punched out at 5 p.m. In an ensuing training exercise, and in the absence of access to higher-level leaders, I launched rotary-wing attack aviation in response to an enemy incident. The process was painful. The team had long since stopped caring. And why should they? Give our services a try.

Marketing 85

Marketing Guidelines Social Media Conference 85

Reputation Us

MARCH 4, 2019

Whether gaining business, quality employees or remaining competitive “your reputation precedes you.” Ask your employees and customers their opinions to get insights into how they view your business, products, services, culture and reputation. Now more than ever, it is mission critical to know what your reputation is.

Reputation 79

Reputation Employee Case Study Survey 79

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Cision

JUNE 29, 2015

Having a likeable brand can help you avoid crisis. Want more crisis communication tips? Have happy, likeable employees? Click here to learn how to activate employees on social media! Barker writes that the most important aspect of demonstrating compassion is “doing.” Click here now! Ask for advice.

Study 120

Study Writing Facebook Groups 120

Reputation Us

MARCH 4, 2019

Whether gaining business, quality employees or remaining competitive “your reputation precedes you.” Ask your employees and customers their opinions to get insights into how they view your business, products, services, culture and reputation. Now more than ever, it is mission critical to know what your reputation is.

Reputation 60

Reputation Employee Case Study Survey 60

ReimaginePR

MAY 23, 2015

It’s also in crisis because more than 300 women have complained about sexual harassment while on the job. As the crisis lurches on, the women complainants find themselves out of jobs and traumatized while the male perpetrators are often shifted around or placed on paid administrative leave. She wouldn’t.As

Report 120

Report System Leadership Crisis 120

ReimaginePR

MAY 23, 2015

It’s also in crisis because more than 300 women have complained about sexual harassment while on the job. As the crisis lurches on, the women complainants find themselves out of jobs and traumatized while the male perpetrators are often shifted around or placed on paid administrative leave.

Report 120

Report System Leadership Crisis 120

Karen Freberg

AUGUST 15, 2017

What is exciting always is to see what professors have come up with to integrate new forms of technologies, platforms, and exercises to teach their students all about social media. Some of the exercises I wrote about for Hootsuite can also be applied and adapted today with some of the changes we have seen with some of the platforms.

Social Media 69

Social Media Media Resources Education 69

PRSay

JUNE 28, 2022

A press conference can be a risky way to convey information to the media and the public, particularly during a crisis. Unfortunately, recent history offers other examples of what not to do in a press conference after a crisis. Before crisis-related press conferences, communication rehearsals are necessary but often neglected.

Conference 180

Conference Crisis Training Public Affairs 180

Cision

OCTOBER 16, 2017

And that’s like sort of a good clarifying exercise to start. Steve Barrett: There’s no point having a crisis plan on, on the hoof, and generating on the hoof, you’ve got to have it ready. Chris Lynch: it’s certainly important to, I think, parse up the different use cases that you’re trying to solve for.

Media 202

Media Storytelling Technology Data 202

Sword and the Script

DECEMBER 16, 2021

The exercise is a useful reflection on what’s transpired during the year, and perhaps, gives us an azimuth for the next one. When asked about specific functions, respondents overwhelmingly said employee communications (93%) grew in importance compared to pre-pandemic times. We didn’t get here through convention.

Publicity 142

Publicity Survey Pitching Creativity 142

Ethical Voices

JANUARY 22, 2024

He discusses a number of important ethics issues, including: What to do when your client asks you to besmirch the competition How to effectively and ethically build trust What to do when employees, clients and partners break your trust Why don’t you tell us a little bit more about yourself and your career? You must address it first.

Ethics 77

Ethics How To Training Employee 77