Melissa Agnes

SEPTEMBER 3, 2014

I get asked this question often: “How can I convince management that it’s in our best interest to invest in a crisis plan?” The two best ways to sell upper management on a crisis plan. What is a crisis plan, how does it work and why is it the answer? 1) Prepare a presentation.

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Crisis How To Crisis Management Case Study 243

Presspage

FEBRUARY 8, 2021

In a time of crisis, they may see more information about your organization than during ordinary times; they may believe the real-time accounts of others over you; share the most dramatic of stories (in many cases leaving out facts); and decide in a split moment if they support and trust you. However, not every crisis is predictable.

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Crisis Crisis Management Case Study Reputation 127

Shift Communications

JULY 24, 2017

s vegan donut shop is suffering from a crisis as a result of the negative media attention around sharks during Discovery Channel’s Shark Week. Whether a brand has experience with controversial news or has yet to meet a crisis challenge, having a communications plan in place in advance of a potential incident is a must. Crisis Strikes.

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Case Study Crisis Management Crisis Study 94

Melissa Agnes

AUGUST 27, 2014

Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was. Expectations of key audiences – and how to meet these expectations. Understand how to measure results. How to implement these policies and train your staff. Implementing strategies.

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Crisis Management Government Social Media Crisis 202

Melissa Agnes

AUGUST 15, 2016

The extremely smart Nick Morgan of Public Words recently published an article that reveals the results of a study on stress. The study shows that “stress – and the emotions of frustration, anxiety and fear that go with it – are contagious.” So what does this mean for your crisis preparedness?

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Onclusive

NOVEMBER 8, 2023

Real-Time Monitoring: According to a recent study, an estimated, 328.77 But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. The post What are the Best PR Coverage Trackers & How to Use them?

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Onclusive

NOVEMBER 8, 2023

Real-Time Monitoring: According to a recent study, an estimated, 328.77 But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. The post What are the Best PR Coverage Trackers & How to Use them?

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Melissa Agnes

OCTOBER 20, 2014

I’m always on the look out for new ways to leverage social media and mobile technology for crisis management. Listen: TCIP #020 – Managing The Ebola Crisis With Bill Boyd. How to determine what social channels to use for crisis communication. Case Studies Crisis Communication'

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Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. Key contacts, templates, and comprehensive protocols on how and when to exchange information, as well as with whom, should all be included in the strategy.

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Melissa Agnes

FEBRUARY 19, 2015

But what does this mean for your crisis management? I’ve always advised my clients and blog readers that it’s important to make sure your online presence is as secure as possible prior to experiencing a crisis. It’s one thing to have high rankings when all is good and it’s business as usual.

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Melissa Agnes

DECEMBER 11, 2018

Studies show that 20% – 70% of your new customers will likely decide to stop doing business with you before they reach the 100-day mark. The podcast with Mountain View Police Department: How To Get Ahead Of A Crisis When You’re Already Behind – Invincible Brand Podcast. About this episode. Learn more here: joeycoleman.com.

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How To Crisis Management Leadership YouTube 139

Maxim Behar

NOVEMBER 23, 2020

It is my duty to manage the finances, events, ideas and diversity of this already very heavy machine, but for me it is an invaluable experience, and for Bulgaria a unique promotion. Are they only dealing with crisis PR in this sick time? Crisis PR has become commonplace. How will this happen? And that shouldn't scare us.

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Prohibition

JULY 7, 2023

This includes crafting compelling stories, identifying media opportunities, organising press events , and managing crisis communications. Reputation management for a food company : A food PR agency was brought in to manage a crisis situation for a food company that faced negative publicity due to a product recall.

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Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Dubai was pretty awesome.

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Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Braud says: “Stop trying to fight the crisis on social media.” ” It’s not about fighting the crisis on social. It is difficult to Facebook post your way out of a crisis.

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Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

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The Stalwart Blog

JANUARY 5, 2020

I actually found myself as my own Crisis PR client to start 2020. However, a colleague for the past 10 years whom I respect came at me pretty hard by saying and how offensive he found my post. I offer it here as a good case study for others. On Day One of the New Year, I picked up a new client. Yeah – not kidding.

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Prohibition

DECEMBER 22, 2021

A slight oversight from the brand and an example of how to not tap into an awareness day for your PR campaign! A truly great example of taking a potential PR crisis in your stride and turning it around. Well done Aldi, we’re big fans of the way you handled this PR crisis. Why it’s important to prepare for a PR crisis.

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Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

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Onclusive

DECEMBER 6, 2019

PRNEWS Crisis and Measurement Summit. This gathering invites you to dive deep into the industry’s most progressive curriculum on Crisis Management. Plan on expert talks, case study presentations, and practical workshops. Browse this curated list and then book tickets to kick off your best year of marketing and PR yet!

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B2B PR Sense

JANUARY 5, 2018

How to Pick the Right B2B PR Agency For You. How to Score in B2B Media Relations. Beyond crafting a strategy and media relations, PR professionals also help with: Reputation management. Crisis management. A good PR person knows how to weave everyday facts into a story that engages. Social media strategy.

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Melissa Agnes

MAY 23, 2015

Welcome to episode #050 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. In this episode of The Crisis Intelligence Podcast, Garth Rowan and I discuss the reality of online shaming and the impact it has been having on individuals and organizations alike. Subscribe to The Crisis Intelligence Podcast!

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Crisis Management Viral Crisis Case Study 169

5W PR

JANUARY 31, 2024

Here are some common types of Tech PR and how they’re implemented: Product Launch PR: Focuses on creating buzz and generating media coverage for new product releases, highlighting their features and benefits. It’s important to have a plan in place before a crisis might arise.

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Technology Product Launch Crisis Management Case Study 78

Melissa Agnes

JUNE 13, 2015

Welcome to episode #053 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas Phelan. This episode of The Crisis Intelligence Podcast discusses: Why low readability levels matter in crisis communications. Tips on how to draft crisis communications to be as low a readability level as possible.

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The Proactive Report

APRIL 15, 2023

Crisis Management: In times of crisis, PR practitioners need to act quickly and decisively. However, the person who learns how to use AI effectively may certainly take your job. Content Creation: Once you know the audience insights, AI can help you create high-quality content that resonates with your audience.

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ImPRessions - Crenshaw Communications

JULY 10, 2019

As a profession, public relations evokes images of media pitching or crisis management. For more fundamentals on how to pitch the media , see this earlier post. But according to the 2018 USC Annenberg Center for Public Relations Global Communications Report , writing is the skill most valued by PR recruiters. Bylined articles.

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Prohibition

SEPTEMBER 27, 2022

Whether it’s product placement or a case study, getting your brand in key media is a great way positively boost your credibility. Have a PR strategy can help with crisis Management. Sometimes a crisis simply can’t be avoided. How to pitch to journalists . Positive PR generates consumer interest.

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Melissa Agnes

MARCH 1, 2015

Welcome to episode #039 of The Crisis Intelligence Podcast, with Melissa Agnes and Martin Waxman. And understand these trends we must, if we want to communicate efficiently and effectively both in and out of a crisis. And understand these trends we must, if we want to communicate efficiently and effectively both in and out of a crisis.

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Reputation Trends Crisis Management Mobile 124

Melissa Agnes

MAY 13, 2014

Workshop: Effective Issues Management in this Digital Age. Through interactive discussions and interesting case studies, this session will explore how to: Identify issues in their early stages, so as to prevent them from escalating into crises. Determine when to let an issue evolve on its own, and when to jump in.

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Burrelles Fresh Ideas

NOVEMBER 7, 2023

Studying for a public relations or mass communications degree is the most traditional route into the industry today, but it’s not the only route. Skill Development — learn valuable skills in media relations , content creation, event planning, crisis management, etc.

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Agency Energy Crisis Management Industry 89

Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. Q1: How is a crisis today different than in years past? Q2: How much time do have to respond to a crisis online? Sometimes crisis happens because the mishandle of an opportunity. A3 Know ur Stakeholders.

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Twitter Crisis Communications Crisis System 212

Reputation Us

NOVEMBER 7, 2023

HOW TO HANDLE A CONFIDENTIAL, CORPORATE LEAK. According to Intralinks, an M&A research group which studies corporate deal leaks , 8.8 According to Intralinks, an M&A research group which studies corporate deal leaks , 8.8 Creating a robust crisis communication plan is imperative.

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PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Your roadmap to creating a crisis plan.

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Melissa Agnes

FEBRUARY 12, 2015

I just had a conversation with a colleague after publishing a post on how to communicate in a data breach or hack crisis , and the conversation lead to a petrifying realization. I can’t stress how important this is for your livelihood and the lives of your stakeholders. Oh my goodness. Now stop reading and start doing.

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Stern + Associates

DECEMBER 6, 2022

With more than a decade of studying the economic impacts of remote work on businesses, industries and society, he has an unrivaled grasp of workplace trends , global economics and the effects of these shocks on organizations and workers. Lynn Perry Wooten: How to Emerge from Crisis a Better Organization.

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Energy Government Policies Leadership 62

Reputation Us

OCTOBER 4, 2021

This can create a crisis management situation. It is essential to train your team how to address questions and/or respond to a resulting backlash of addressing an issue—or how and when not to respond. Is it even possible to remain apolitical on topics like pandemic considerations, social justice or climate change?

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