PRSay

AUGUST 4, 2021

While the delta variant is putting some of the plans on hold for the moment, it’s critical for leaders to manage workplace changes, whether that means bringing all of their employees back to the office full time, choosing a remote/work-from-anywhere option or transitioning to a hybrid-work model. Anticipate and manage change fatigue.

Communications 158

Communications Employee Transportation Energy 158

PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. Enlist employees. Plan for the worst. Is it helpful?

Crisis Management 214

Crisis Management Crisis Crisis Communications Employee 214

Burrelles Fresh Ideas

OCTOBER 17, 2023

It focuses on increasing awareness about cybersecurity risks and providing educational resources to help individuals and organizations better understand and mitigate those risks. Crisis communication preparedness: Preparing for cybersecurity incidents is as crucial as prevention.

Education 112

Education Employee Measurement Agency 112

Onclusive

OCTOBER 12, 2021

If you’re a communicator tasked with getting budget approval for the PR department, read on to learn how to develop a business case that you can use to get the resources and support you need to achieve your goals. A business case can also help you demonstrate the value of PR and communications for your brand.

Resources 195

Resources Technology Data Tools 195

Communications Conversations

APRIL 17, 2020

Those who went quiet and were going through the crisis communications playbook when it came to content on social channels. Best Buy shares CEO video message initially aimed at employees on LinkedIn. Walmart uses employee-generated content to thank front-line workers. Their resources are vast and deep. Very honest.

Social Media 198

Social Media Brand Branding Employee 198

Landis PR

MAY 9, 2022

Successful crisis communications strategizing occurs before an incident. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. Get Your Crisis Team Together: Convene your team as quickly as possible to establish roles and responsibilities.

Crisis 59

Crisis Communications Crisis Communications Guidelines 59

Waxing UnLyrical

MARCH 15, 2018

Social media has redefined crisis response in three important ways: outlet options, messaging speed and employee engagement. The proliferation of new media outlets has changed everything about how companies communicate. Employee evangelists are made, not born. Guest Post by Laurel Kennedy. A Reason to Speak.

Employee 70

Employee Crisis Corporate Social Media 70

Melissa Agnes

AUGUST 1, 2014

This week’s episode of The Crisis Intelligence Podcast. TCIP #008 – The Power of Story Telling in Crisis Communications with Greg Power. In this episode, Melissa Agnes and Greg Power , President of Weber Shandwick Canada, discuss the power of story telling in crisis communications. Via @PatrickMeier.

Crisis Management 214

Crisis Management Crisis Crisis Communications Privacy 214

Stern + Associates

AUGUST 11, 2023

Customers, investors, suppliers, employees, and even the community can be stakeholders. Better community relations can increase sales, employee morale, and reputation. There are many ways to build community relations. Stakeholders are people who have a vested interest in the company’s success.

Public Affairs 62

Public Affairs Publicity Local Crisis Communications 62

PRSay

OCTOBER 27, 2020

But leaders who can decipher and simplify information will stand out as resources who can be relied on, Wright said. Rather than try to convey too much information at once, decide what is essential and communicate with simple messaging, he said. asked his employees to remember three numbers: six, 20 and 100. Find the right tone.

Crisis Management 127

Crisis Management Crisis Employee Conference 127

PRSay

MARCH 7, 2022

What expertise and resources does your organization have that can best help make a difference? What are your employees saying? As you think about what steps your company can take, here are some elements to consider: Start by asking how best you can contribute or add to the conversation. By speaking out, what do you hope to achieve?

Resources 190

Resources Ethics Internal International 190

Doctor Spin

FEBRUARY 22, 2024

Learn more: Lobbying Internal Communications (IC) “Strengthening internal communication through various methods, including face-to-face communication, can improve employee engagement and build trust between management and employees.” Source: International Journal of Business Communication 9 Mishra, K.,

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Newsfile

FEBRUARY 28, 2024

What are the Basics of Crisis Communication Planning? Crisis communication planning involves preparing for unexpected events that could harm an organization’s reputation. Effective crisis communication ensures transparency, empathy, and timely responses. What is User-Generated Content (UGC)?

Viral 52

Viral Crisis Communications SEO Reputation 52

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital. Communications professionals must act decisively to safeguard corporate reputation, and many worry that they may miss something. Reputation management as the #1 perceived role of corporate communication.” .

Trends 199

Trends Corporate Employee Analysis 199

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. The post The 7 Deadly Sins of Crisis (Mis)Management appeared first on Agnes + Day.

Crisis 264

Crisis Crisis Communications Film Training 264

5W PR

AUGUST 16, 2020

Nonetheless, those that seriously affect the brand, its employees, operations, and leadership can have devastating and long-lasting effects. The acceleration of social media has added to the challenges of crisis communications, an impact that a Pentland Analytics study says has doubled the impact on shareholder value.

Crisis Management 88

Crisis Management Social Media Crisis Communications 88

Sword and the Script

OCTOBER 25, 2022

Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. We are in a constant state of alert, waiting to see if it’s ok to run our campaigns or manage the latest work/US/world crisis.”. Crisis/DEI/CSR have become more front and center.”.

Communications 126

Communications Crisis Internal International 126

5W PR

MARCH 23, 2020

Industries and states that haven’t already been restricted by government policy are wondering if it’s time to close shop, or what to do if an employee contracts the virus. Ensure that your work from home or sick leave policies are flexible, and consistent with health guidance, and make employees aware of these policies.

Policies 103

Policies Guidelines Government Employee 103

PRSay

JULY 10, 2020

But once the crisis is over, it will likely be harder and take more time to retrace our steps and fully piece together the actions we have taken. Keeping a record gives us a valuable resource for future crisis planning. This is also the time to think about how we will communicate with employees in the post-pandemic environment.

Crisis 178

Crisis Crisis Management Employee Retail 178

Sword and the Script

MARCH 17, 2020

If your company does meet the threshold you’ve determine, then tried and true crisis communications wisdom applies: be transparent, take responsibility, work toward a resolution, and be human and decent in all communications. The worst-case scenario for crisis communicators in a technology company is compounding circumstances.

B2B 80

B2B Crisis Communications Crisis Software 80

Wadds Inc.

MAY 14, 2024

Strengthen employee engagement and well-being As employee engagement and well-being are critical issues, corporate communications should prioritise internal communications that foster a sense of purpose, belonging and support.

Corporate 52

Corporate Communications Crisis Reputation 52

Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. There is a ton of valuable advice in the following tweets – and it’s certainly reassuring to know that these students represent the future of PR and communications. Use your resources #NYUPRSM.

Twitter 212

Twitter Crisis Communications Crisis System 212

Sword and the Script

AUGUST 1, 2022

More and more crisis communication events that interrupt the general flow of work in our area. More digital communications; not in person anymore.”. Respondents identified the top comms challenges as 1) cutting through the noise (35%); 2) too many priorities (31%); and 3) lack of employee experience (25%).

Survey 137

Survey Communications Measurement Internal 137

PRSay

OCTOBER 14, 2019

Here are the 10 most important digital age crisis lessons that point to a new style of preparedness planning. Even organizations with significant resources prove how difficult it is to react effectively and quickly. Your chances of facing a crisis are greater than you think. A crisis may no longer be a crisis.

Crisis 87

Crisis Crisis Management Training Mobile 87

Doctor Spin

FEBRUARY 14, 2024

Tools and Tactics Public Relations: PR uses tools such as press releases , events, community involvement, web- and social media publishing, and interactions with the news media to earn public attention and goodwill. It also involves crisis communication to mitigate damage to the company’s reputation.

Publicity 52

Publicity Marketing eBook Public Affairs 52

Cision

DECEMBER 4, 2017

GitLab, a startup with $25 million in funding, got into a major PR embarrassment when one of its employees accidentally deleted client data from the primary database server. They even published a blog post explaining what happened to the developer responsible for the crisis who became popular as “team-member-1” on social media.

Crisis 271

Crisis Brand Branding How To 271

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

PR Matters

APRIL 21, 2016

Because reputation impacts―and is influenced by―many different factors, PR’s relationship-building must be multiple, inclusive and comprehensive [ Tweet Quote ] These include―but are not limited to―the media, employees, communities (on and offline), customers, investors, potential clients, government bodies, and institutions.

Reputation 165

Reputation Public Affairs Advertising Advertising 165

Prohibition

DECEMBER 13, 2021

If your company is going through the stages of a crisis, it’s important to manage all stakeholders’ expectations. You can do this by publishing a newsletter, which will inform employees and everyone else about what’s going on. Man-made crisis events are disasters that are directly caused by people.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

PRSay

MARCH 23, 2018

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. Thankfully, expert resources soon arrived, in some cases from faraway states, to guide them. Find your allies.

Corporate 108

Corporate Communications Crisis Management Crisis 108

Konnect Agency

MARCH 31, 2020

Speak to What You Know: There is a lot of misinformation out there; help the community by contributing valid, informative and expert information. Lead by Example: Communicate what you as a company are doing to minimize the impact of the situation with your own employees. Try to be as transparent and direct as possible.

Communications 69

Communications Crisis Communications Crisis Social Media 69

Sword and the Script

APRIL 23, 2019

I find this puzzling because in many cases this would be a resource-intensive task that is liable to drag down productivity and sales. If the country is divided, you can bet for most companies, their employees and customers are too. Communications is a function of leadership. To be clear, there are cases where it makes sense.

Technology 134

Technology Study Communications Survey 134

Landis PR

MAY 15, 2023

Look at your employee policies, hiring practices, CSR, and more. Ensure your communications teams are diverse in terms of race, gender, ideology, religion, socioeconomic backgrounds and more. Does your organization have the resources and expertise to actually make a difference regarding a specific issue?

Company 52

Company Employee Leadership Policies 52

The Stalwart Blog

AUGUST 27, 2019

Dave Oates: Welcome to another Public Relations Security videocast where we talk with experts in and around Southern California and all things related to risk management and crisis communications. So the employer pays for the benefit of employees in the time of need when they need to speak with a mental health professional.

Crisis 76

Crisis Interviews Employee Healthcare 76

Prohibition

JANUARY 7, 2022

A personnel crisis is one in which the employment of an employee becomes intolerable because of negative work performance, a disruptive attitude, or problematic substance abuse. Personnel crises can be part of an organisational crisis process that affects the morale, productivity and profitability of an organisation.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Shift Communications

MARCH 10, 2017

Whether you’ve brought on a firm ‘for more arms and legs’ or as a strategic partner, they’re going to need the help of a dedicated internal resource, especially early on. Think of their team as yours; you’ve just gained four or five, depending on the size of your program, brand new employees! Typically, they’re wrong.

Agency 87

Agency Resources Crisis Communications Creativity 87

PR Matters

APRIL 21, 2016

Because reputation impacts―and is influenced by―many different factors, PR’s relationship-building must be multiple, inclusive and comprehensive [ Tweet Quote ] These include―but are not limited to―the media, employees, communities (on and offline), customers, investors, potential clients, government bodies, and institutions.

Reputation 100

Reputation Public Affairs Advertising Advertising 100