PRSay

NOVEMBER 16, 2016

The lines are blurring among the disciplines of public relations, marketing, IT and customer service, and the need increases to create more collaborative teams and hybrid professionals. Mobile technology is transforming how businesses communicate. Diversity remains a challenge and a top priority. The path ahead is bright and exciting.

Privacy 60

Privacy Ethics Mobile Big Data 60

Cision

APRIL 18, 2017

Write down all of the questions your customer service department is asked. While at the conference, I’m going to do several media interviews that link to that original blog post. But many will consider linking to a piece of thought leadership on your site that the executive authored.

Exercises 198

Exercises Google Writing Blogging 198

Prohibition

DECEMBER 9, 2021

Will your customer service team receive an increased amount of calls, what about your website and social media channels? Your social media team might already have something for responding to customer service issues. Has your management or leadership team had to get involved? Who is monitoring those?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Mindful Marketing

JULY 16, 2022

It’s that last way that makes all of us moral leaders, regardless of any formal leadership title. In a work meeting, I may look around the conference room table and decide to close my laptop if I see that others have closed theirs. Those are easy, nonmoral choices. Certainly; most of us probably have.

Ethics 89

Ethics Pharmaceuticals Corporate Financial 89

Waxing UnLyrical

MARCH 19, 2013

I was first introduced to Topos’ work through a case study that Margy Waller presented at the 2011 Chorus America conference of work for the former Cincinnati Fine Arts Fund , now called ArtsWave.

Community 95

Community Communications Case Study Customer Service 95

PR 20/20

NOVEMBER 30, 2022

Customer service? For instance, if you have extraordinary customer service, place your success rates or customer quotes across the home page to showcase third-party validation. Publishing regular content on a blog platform is great for SEO, thought leadership, and establishing internal subject matter experts.

Marketing 52

Marketing Technology Internal International 52

Sword and the Script

MARCH 3, 2015

Knowing what can be automated, when judgment is required, and where to seek and place new technical talent are becoming increasingly central to effective marketing leadership. Customer-centricity have raised expectations across the board,” according to the authors, a point which underscores the common theme. Simplicity.

Marketing 60

Marketing Telecommunications Customer Service Technology 60

Prohibition

JANUARY 14, 2022

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Having someone from legal, customer service, communications, and public relations on the team ensures that all bases are covered. Will you hold an external or internal press conference?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

PR 20/20

SEPTEMBER 6, 2016

PR 20/20 has held dozens of internal hackathons; run workshops in partnership with SXSW , Cleveland Jumpstart , the Cleveland HubSpot User Group , the Performing Arts Centers Conference and the Junior Achievement National Leadership Conference ; and facilitated hackathons with our clients across industries and business growth stages.

Strategy 40

Strategy Marketing Internal International 40

Sword and the Script

JANUARY 3, 2023

PR can also involve managing events, speaking at conferences, and developing social media campaigns. This could include sending press releases, organizing press conferences, or arranging interviews. I wouldn’t have occurred to me to mentioned Edward Bernays as a “thought leader” but what is thought leadership without history?

Interviews 99

Interviews Publicity Technology Social Media 99

Katie Paine's Measurement Blog

MARCH 9, 2023

Making up Metrics I was recently on a conference call with a respected nternational measurement organization and a new member of the group was explaining how she’d been pressured by her CEO to put a dollar value on her efforts. “So Chances are you need data in specific buckets – i.e. corporate, product, customer service etc.

Measurement 52

Measurement How To System Comparison 52

Prohibition

JANUARY 24, 2022

During a crisis, leadership, internal communications, and public relations teams may use employee communication platforms to disseminate updates and critical company information. Prohibition PR specialises in custom-created, on-site training programmes. Prohibition PR will provide management advice.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Communications Conversations

JANUARY 13, 2017

Sometimes that means taking care of their customer service needs. I’m also focusing on taking electives courses that will help me in leadership development. being a PRSA member, attending MIMA events, and digital marketing/social media focused conferences, etc. We have to be human with our social media followers.

Insurance 60

Insurance Insurance Social Media Corporate 60

Critical Mention

APRIL 26, 2017

We held a press conference in NYC to make the announcement and brought instant credibility to a bold move. It’s all about customer service. Ask the right questions.listen.and engage your customers. The overwhelming choice was to add videoboard systems.

Sports 60

Sports Internal International Enterprise 60

wiredPRworks

OCTOBER 9, 2015

This is will be my third IMEX conference. Grow your business by integrating LinkedIn into sales, customer service, marketing, or PR efforts for immediate and long-term impact throughout your company and its community. At IMEX America 2014 , I presented on Panoramic PR. It's quite an honor to be included in this group.

LinkedIn 49

LinkedIn Trends Marketing Meeting 49

ImPRessions - Crenshaw Communications

JUNE 28, 2018

Social monitoring and listening not only give us a heads up on customer service issues or negative PR, but they can illuminate industry trends and customer behavior. Unlike custom marketing surveys, they’re administered on behalf of multiple organizations, thus spreading the cost over many sponsors.

Storytelling 149

Storytelling Data Survey Financial 149

Rock the Status Quo

MAY 18, 2015

And for in-house PR pros, it can be a project that has a major pay-off in bringing you to the attention of company leadership. Look for industry conferences, trade shows and associations. Even an hour invested in this task is beneficial. You want to identify other vertical markets that are likely to need that software.

Publicity 100

Publicity Trade Shows Google Twitter 100

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. I tell you it’s not enough. None of us have done enough.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Cision

MAY 21, 2015

Look at conference speakers and you’ll find lots of male leaders. 13) Mike Stelzner. Social Media Marketing Podcast. Social Media Examiner’s Michael Stelzner helps your business navigate the social jungle with success stories and expert interviews from leading social media marketing pros. All The Social Ladies. 48) Ryan Jenkins.

Social Media 120

Social Media Marketing Pinterest Media 120

Stephen Waddington

NOVEMBER 19, 2017

The International Communications Consultancy Organisation (ICCO) spearheaded by Francis Ingham called on the international industry to stand by 10 principles of ethical behaviour at its conference in Helsinki. 11 Leadership becomes social. Bots have been developed to help with customer service, support and sales.

Publicity 164

Publicity Ethics Data Community 164