Solo PR Pro

MARCH 3, 2020

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. All good PR pros know you can be both reassuring and completely honest in a crisis- and in fact, the latter plays an important role in the former.” – Kellye Crane, Crane Communications. “All

Crisis Communications 93

Crisis Communications Crisis Communications Retail 93

Prohibition

DECEMBER 9, 2021

Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Prohibition

APRIL 23, 2020

Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough.

Crisis 62

Crisis Telecommunications Reputation Crisis Communications 62

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

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Crisis Management Crisis Financial Reputation 62

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Cision

JUNE 8, 2015

It was an air traveler’s nightmare. When it touched down on the runway traveling about 170 miles per hour, the front landing gear of the plane crumbled and the airplane skidded off the runaway. Social media adds an overwhelming complexity to crisis communication. Want to handle a crisis smoothly?

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Crisis Communications Social Media Crisis Communications 120

David PR Group

MARCH 16, 2020

Aside from its medical consequences, COVID-19 has the potential to hurt or even destroy your brand. The main one: If VRBO, which is owned by Expedia, doesn’t fully refund travelers impacted by COVID-19, the brand will likely not survive this crisis. If you need assistance with your messaging, let me know. –John.

Communications 105

Communications Brand Branding Policies 105

PRSay

AUGUST 24, 2020

The COVID-19 crisis has changed how organizations market and consumers react. As digital marketing accelerates, success means finding ways to personalize messages that form connections between your client or potential customers and your brand. Brand statements need to be backed by ongoing action. in Myrtle Beach, S.C.

Communications 158

Communications Nonprofit Consumer Travel 158

Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Here, Scott and K.C.

Crisis 120

Crisis Tourism Hotels Crisis Communications 120

PRSay

SEPTEMBER 19, 2023

In my view, Kelley’s performances and social media brand demonstrate that active-duty service members can also pursue off-duty passions as artists. The successful collaboration with this travel influencer produced several posts on two of her social media accounts, allowing us to reach a younger demographic of possible recruits.

Communications 178

Communications Ethics Public Affairs Social Media 178

Cision

APRIL 26, 2016

It has opened up conversations with people that we wouldn’t be able to speak to unless we traveled around the world. So when a tragedy happens, is it okay for brands to respond? I also saw some brands use the death of Prince as a way to garner publicity. Should Your Brand Respond? Or should they remain silent?

Brand 120

Brand Branding Social Media Sports 120

David PR Group

APRIL 8, 2019

How you respond to a crisis often impacts your business more than the crisis itself. Evidence of this emerged last week with two high-profile incidents in the travel industry. While travelers might equate it with a weather delay, the reality is that the planes have been removed from service entirely. Be quick .

Crisis 57

Crisis Airlines Reputation Travel 57

Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. Our view is that there is no such thing as a public relations crisis but that good public relations is the best way for an organisation to manage a crisis event.

Crisis 61

Crisis Publicity Crisis Communications Case Study 61

Reputation Us

NOVEMBER 15, 2021

It only takes one crisis to permanently harm your company’s image. Today, most corporations value brand and reputation ahead of property, plants and equipment.”. Loss of reputation is a big risk for any brand. A reputational crisis can happen to any business of any size. Recognizing The Big Risk. Customer abuse.

Insurance 97

Insurance Insurance Exercises Reputation 97

Stephen Waddington

APRIL 13, 2022

We’re still dining out and travelling on a post pandemic euphoria. A second COVID-19 recession is wholly avoidable Just as businesses are starting to recover from COVID-19 there’s a new crisis on the near horizon. Invest long term in an employer brand proposition to build a better company. There is opportunity in any crisis.

Energy 131

Energy Government Crisis Policies 131

Cision

DECEMBER 22, 2016

Caroline Michaud, Vice President of Corporate Communications and Public Relations at PHG Consulting, says to be competitive, clients must determine their specific brand and strategically position themselves in the marketplace. What are some of the biggest PR challenges travel brands and companies face? What has stayed the same?

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Tourism Travel Conference Crisis 120

Stephen Waddington

JANUARY 27, 2021

The COVID-19 vaccine rollout has provided confidence that there is a way out of the crisis despite the latest UK lockdown. Sectors of the economy impacted by COVID-19 such as hospitality and travel continue to suffer. Hiring has previously been impacted by lockdowns. It’s tough for entry level Jobseekers.

Marketing 140

Marketing Travel Storytelling Healthcare 140

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. However, through my travels, I never got around to publishing a #CrisisRoundup last week so, here is my roundup from the past two weeks. Listen here.

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Crisis Management Airlines Crisis Resources 199

Stephen Waddington

JANUARY 19, 2021

It’s too early to predict the future of business and society but NYU Stern School of Business Stern Professor and serial entrepreneur Scott Galloway has made a good start in his new book Post Corona: From Crisis to Opportunity. But the impact of the crisis has been unequal. We owe them a huge debt. Netflix replaced cinema.

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Retail Crisis Education Airlines 113

Reputation Us

JUNE 1, 2023

Casey : Simply put, we define brand and reputation differently. Brand is what you say about your company. Blue Ocean: Your firm, ReputationUs, states that “We enhance the reputation that precedes your organization, before a crisis defines your organization.” Please explain this approach and philosophy. and unique experiences.

Technology 78

Technology Interviews Reputation Crisis 78

ImPRessions - Crenshaw Communications

MAY 11, 2022

Here are some of the top conferences in the adtech space that can bring exposure to senior executives and help drive their brand visibility. Between cookies going away; the sector’s identity crisis; new privacy regulations; the rise of connected TV (CTV) and more, there’s plenty to discuss and lots of predictions to be made.

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Conference Privacy Advertising Advertising 156

ImPRessions - Crenshaw Communications

APRIL 3, 2018

The iconic publication sends a 15 year-old reporter to travel with the band on tour in order to write an in-depth piece. It became a much talked about event; it was fun; and fit right in with the ethos of the Wonka brand. A brand’s best PR move is to back up its claims with actions. Augustine’s six stages of crisis.

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Tools Government Crisis Public Affairs 170

Stephen Waddington

APRIL 14, 2020

The COVID-19 crisis has hastened the structural changes already underway in newsprint media. Newspaper circulation during the COVID-19 crisis has been hit by as much as a third by newsagents closing and a reduction in footfall on the high street, across travel hubs and in supermarkets. Photo by almir1968/iStock / Getty Images.

Print 102

Print Newspapers Crisis Local 102

Cision

MAY 11, 2016

Brenda Urban, director of communications at Klick Communications, says communication professionals must seek out brands that they love and are excited to work with. What are some of the biggest challenges hospitality and lifestyle brands face? You’ve worked with some of the top travel and tourism brands.

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Television Travel Tourism Pitching 120

Cision

JULY 28, 2016

Health care affects everyone, so health care brands need to appeal to and motivate a diverse audience. Fred Lake, senior vice president, health practice leader at PadillaCRT, says brands need to develop integrated programs with a mix of paid, earned, shared and owned media. Have you ever had to deal with a major brand crisis?

Pharmaceuticals 120

Pharmaceuticals Nonprofit Healthcare Travel 120

Cision

SEPTEMBER 8, 2016

Alan Caldwell, APR, vice president and chief diversity strategist at Cerrell Associates, stresses the importance of authenticity in brand communication. In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research.

Crisis Communications 120

Crisis Communications Crisis Reputation Social Media 120

PRSay

NOVEMBER 20, 2018

When a mainstream news outlet allocates reporters, resources and publication space to an article on the travel industry nowadays, it’s often because a crisis is involved — whether it’s a passenger getting dragged off a flight or a 10-month-old French bulldog dying in an airplane overhead storage bin.

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Internal International Travel Tourism 103

Cision

OCTOBER 27, 2016

Is your brand prepared to adapt? Nathan Friedman, general manager of Citizen Relations, says brands need to constantly be on the lookout for new opportunities for innovation. What do you think are some of the biggest PR challenges facing brands today? What are some of the ways brands need to adapt? Think like a consumer.

Airlines 120

Airlines Travel Consumer Creativity 120

Cision

APRIL 13, 2016

There will always be people or organizations that do not like your brand. If your brand isn’t ready to face them, crises can blow up and do major damage. says it’s more important to add value with your crisis communication than to try and spin the issue. What role does social media play in crisis communication?

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Crisis Communications Crisis Social Media Reputation 120

Katie Paine's Measurement Blog

JULY 20, 2023

Between culture wars, real wars, political punditry and shifting social media sands, we live in a world where little is certain.And even Chat GPT may not be able to predict how vulnerable your brand to an errant Tweet or Thread. You also need to understand what sources they trust.

Chemicals 52

Chemicals Brand Branding Survey 52

Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Depending on their sector, some clients might balk at creating a crisis plan. Cris es – Be Prepared.

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Crisis Communications Trade Shows Crisis Customer Service 127

Landis PR

APRIL 29, 2024

Finland is looking for investments particularly in bio & circular economy, cleantech, health & wellbeing, ICT & digitalization and travel. Finns are always looking for new ways to do things. It should be pointed out that many large companies have found Finland a lucrative country to invest in.

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Radio Pinterest Television Government 64

Mark My Words

AUGUST 11, 2022

Many international brands are boycotting the country and airlines are still imposing flight bans as well as ongoing sanctions from the EU, UK and USA. “The airline is resuming its operation to Moscow to meet travel demand for passengers wishing to fly to and from Russia from the UAE capital. ” [link].

Airlines 60

Airlines Policies Travel Corporate 60

Cision

JULY 12, 2016

Joanna Brahim, vice president of communications at the Smithsonian Channel, says brands need to adapt by promoting their content in new ways. Smithsonian Channel is already such a reputable and credible brand with award-winning content, but it’s exciting to come into a role and find new ways to elevate the channel and its platforms.

Television 120

Television Crisis Crisis Management Fashion 120

Mark My Words

MARCH 13, 2020

If ever there was a time for a new style of leadership to show up it is now, as brands descend into paralysis, travel is curtailed, healthcare is at breaking point and businesses, big and small are threatened with collapse. The rumour virus is as pervasive as it escalates with distorted realities and discarded facts.

Measurement 78

Measurement Healthcare Leadership Travel 78

Stephen Waddington

MAY 19, 2020

The CIPR, #FuturePRoof, PRCA and Provoke Media have all polled the PR industry throughout the COVID-19 crisis. In the consumer sector, the entertainment, gym, hospitality, sports and travel industries in the UK shutdown on 23 March when a lockdown was applied. Photo by domin_domin/iStock / Getty Images. Sneeze guards top the list.

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Crisis Government Energy Community 151

Critical Mention

APRIL 13, 2020

Of course, as with any crisis, there are also plenty of stories about organizations who have mishandled it in one way or another. Earlier in April, a story broke about Dr. Sarosh Ashraf Janjua, a Massachusetts-based cardiologist who travels once a month to Minnesota to work at local hospitals.

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Media Analytics Healthcare Crisis 111