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Infected Blood Inquiry: “institutional defensiveness” led to reputational manipulation

Wadds Inc.

The issue was managed by the government and the NHS from a reputation management perspective. A more accurate description would be reputation manipulation. Crisis communications practitioner and author Amanda Coleman called this “institutional defensiveness” and says victims should always be at the heart of crisis response.

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PR’s Role in Defense Tech’s Public Image

5W PR

This sector thrives in the high-stakes realm of complex ethics and public scrutiny, making public relations a crucial element in shaping its public perception and fostering trust among various stakeholders. Personalization Effective PR in defense technology isn’t a one-size-fits-all strategy.

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Humans still needed in AI-assisted public relations

Wadds Inc.

The public relations profession will continue to need human skills such as emotional intelligence, ethical reasoning and strategic judgement that technology cannot replicate. Activities including reputation management, crisis communications, and contextual intelligence were AI-resistant and remain human-led.

Publicity 126
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Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. We’ll look at ethics and governance. From day zero you can pursue a mobile first strategy.

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Navigating Miscommunications Around Your Health & Wellness Brands

5W PR

Misleading or unverified claims can damage a brand’s reputation and, in some cases, pose health risks to consumers. Strategies for effective communication Navigating miscommunications in the health and wellness industry requires a proactive approach to communication. Avoid overhyping or making unverified claims.

Brand 78
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To Improve Crisis-Response Plans, Bring in a Red Team

PRSay

In today’s unforgiving media environment, decades’ worth of arduous work to build a strong reputation can be destroyed in less than a week. Just skim the headlines and you’ll notice everything from fraud and deadly cyberattacks to ethics violations, faulty products and tone-deaf commercials bringing down the mightiest of organizations.

Crisis 163
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How Can Old School Strategies Counter Disinformation? – Ellen Crane

Ethical Voices

Ellen addresses a number of important ethics issues including: What to do when your ethical values diverge from your employer’s values? How can old school strategies counter disinformation. What is the most difficult ethical challenge you ever confronted at work? Ethics is very important to me.

Ethics 52