Melissa Agnes

APRIL 4, 2018

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. The importance of solid and practical crisis management governance model. This is the team responsible for the organization’s crisis management and response.

Crisis Management 169

Crisis Management Government Crisis Employee 169

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Step 1: Identify your stakeholders.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

Melissa Agnes

APRIL 16, 2018

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle.

Internal 133

Internal International Crisis Exercises 133

Stephen Waddington

MARCH 29, 2020

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? Leadership: politics, BBC and NHS Political leaders around the world, the UK included, have had to shift from campaigning to managing the crisis.

Crisis 167

Crisis Government Privacy Sports 167

Melissa Agnes

APRIL 9, 2018

Note: The following is an excerpt taken from my new book, Crisis Ready–Building an Invincible Brand in an Uncertain World , which is available for purchase on Amazon. Whom should you include within your crisis management governance? These three groups are: The leadership team. The scenario-specific assessment groups.

Resources 180

Resources Crisis Management Crisis Government 180

Landis PR

MAY 9, 2022

Successful crisis communications strategizing occurs before an incident. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. Get Your Crisis Team Together: Convene your team as quickly as possible to establish roles and responsibilities. By Andy Lowe.

Crisis 59

Crisis Communications Crisis Communications Guidelines 59

Melissa Agnes

FEBRUARY 3, 2015

Can any organization be a crisis communication pro? Being crisis-ready, crisis-intelligent, isn’t a mysterious quality that only a few people or organizations possess. So what would it take for your organization, your team, to be considered a crisis communication pro? Absolutely, why not? Prevent the preventable.

Crisis Communications 169

Crisis Communications Crisis Communications Crisis Management 169

Onclusive

APRIL 4, 2023

For PR and Communications teams, analyzing audience sentiment towards your CEO can be vital for crisis detection and understanding brand perception. Responding to crises In times of crisis, a CEO’s personal brand can either help or hurt the company’s reputation.

Reputation 195

Reputation Corporate Brand Branding 195

Reputation Us

JUNE 15, 2022

Several studies conducted in the past few years have sought to identify what business issues are keeping CEOs up at night the most One group, Serenity in Leadership interviewed global business leaders across different business sectors earlier this year and found eleven general uncertainties concerning the C-suite. .

Reputation 146

Reputation Crisis Nonprofit Training 146

Melissa Agnes

DECEMBER 21, 2014

Welcome to episode #029 of The Crisis Intelligence Podcast, with Melissa Agnes, Captain Chris Hsiung, Tim Burrows and Louis Hayes. Law enforcement, as an industry in the United States in particular, is in the midst of a major crisis. This episode of The Crisis Intelligence Podcast discusses: What really went wrong and when it started.

Crisis 264

Crisis LinkedIn Government Community 264

Wadds Inc.

JULY 7, 2022

PRCA report highlights opportunities for the public relations profession to provide professional advisory services on climate crisis related issues. The research project by the PRCA Climate Misinformation Strategy Group reports that almost all respondents (96%) are advising their clients and colleagues on the climate crisis.

Leadership 52

Leadership Publicity Energy Crisis 52

Stephen Waddington

JULY 16, 2021

I worked as part of a team of professional marketing and communications associations on behalf of the Government Communication Service at the outset of the crisis. According to a poll by the IoIC two-thirds of internal communicators said that leaders looked to them for more guidance during the crisis.

Publicity 199

Publicity Government Crisis Employee 199

Stern + Associates

MARCH 8, 2023

As President of Simmons University , Lynn Perry Wooten ’s goal is to economically and socially level the playing field for women and historically marginalized groups. Gender pay gaps and unequal access to leadership opportunities persist, as does the unequal distribution of household and care tasks so sharply highlighted by the pandemic.

Leadership 93

Leadership Groups Viral Crisis 93

PRSay

JUNE 9, 2021

In early May, the state of Massachusetts filed a lawsuit against Publicis Health for its work with Purdue Pharma, claiming its “unfair and deceptive” marketing practices helped fuel the national opioid crisis. Publicis Health, part of Publicis Groupe S.A., based firm that specializes in crisis management and health care communications.

Crisis 166

Crisis Ethics Publicity Marketing 166

PRSay

APRIL 22, 2020

In times of crisis, it’s natural for employees to seek out connections with colleagues and managers, especially with most of the workforce telecommuting. Companies are investing in collaboration tools and activities, such as virtual happy hours, wellness programs and even digital hubs with interest/support groups.

Employee 176

Employee Crisis Survey Study 176

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Karen Freberg

MARCH 15, 2020

The social media professors group I manage has been filled with professors from all over the world sharing, engaging, and discussing key issues related to how to handle the crisis. In a time of crisis, actions speak louder than words. What about those who say that they are part of the top PR programs in the USA? What can we do?

Crisis 77

Crisis Education Resources Community 77

Stern + Associates

OCTOBER 5, 2022

In a variety of just released and upcoming books, our clients are taking on topics as diverse as the organizational resilience that comes out of exceptional leadership, especially in crises, a timely update about Vladimir Putin’s geopolitical influence, and insights into just how consequential the process of picking a president is.

Crisis 112

Crisis Leadership Policies Analysis 112

Melissa Agnes

OCTOBER 30, 2018

Each month, I answer your crisis ready questions. Here’s a sampling of what these questions were: “Is crisis management different from industry to industry?” ” “What is the best way to manage controversial issues that spark heated emotion within a subset group of stakeholders?

Government 56

Government Crisis Crisis Management Privacy 56

Stern + Associates

SEPTEMBER 20, 2022

A seasoned practitioner and executive named a “Next Generation Business Thinker” by the Financial Times, Wooten presents tactical and practical research-backed frameworks to guide decision makers on all matters related to leadership, strategy, and organizational culture. How to Emerge from Crisis a Better Organization.

Leadership 62

Leadership Crisis Management Crisis Financial 62

Sword and the Script

OCTOBER 25, 2022

More crisis work. “A A lot more crisis work in addition to more duties usually shared between departments. The role has required expansion of the previous need to be a generalist who is knowledgeable on business topics, to being one who can effectively take on a business leadership role where needed.”. Crisis after crisis.

Communications 122

Communications Crisis Internal International 122

Wadds Inc.

OCTOBER 5, 2023

After the 2015 refugee crisis in Europe soured due to fearmongering, Fleming found power in refugees’ individual stories. She aimed to humanise the crisis through first-person storytelling. Social media is now weaponised in wars to dehumanise groups and spread atrocities.

Communications 98

Communications Crisis Social Media Storytelling 98

Deirdre Breakenridge

JUNE 4, 2018

Humility and empathy are the antidote for arrogant leadership. On PR Expanded, guest contributor Helio Fred Garcia , President of Logos Consulting Group, discusses Leadership: Humility as Antidote to Arrogance. Garcia analyzes the incorrect way of handling a crisis as well as showing the importance of humility.

Leadership 150

Leadership Crisis Journalism Meeting 150

PRSay

SEPTEMBER 19, 2023

The program sought to reach potential recruits in different demographic groups who wish to receive information from trusted social media influencers. A couple of months later, in May, the Navy began receiving pushback online from active-duty service members and veterans groups over its collaboration with Kelley.

Communications 178

Communications Ethics Public Affairs Social Media 178

Stephen Waddington

MAY 4, 2021

The crisis has accelerated many of the changes already underway in media, public engagement, and organisational communication, such as the role of communication as a strategic management function and a more human approach to communication by CEOs and management teams.

Publicity 197

Publicity Government Corporate Financial 197

PRSay

FEBRUARY 18, 2022

In my case, it was as a PR writer of thought leadership articles. For example, there are environmental issues, cybersecurity breaches, product recalls, employee misconduct and conflicts with various interest groups that can arise. In fact, in an open, diverse and increasingly polarized society, some of this is inevitable.

Banking 172

Banking Leadership Government Financial 172

Stephen Waddington

NOVEMBER 10, 2021

The importance of humanity and community are two important lessons for me following the COVID-19 crisis. The PRCA has provided much needed industry leadership and support. His focus on workplace culture and wellbeing set the agenda for the industry. The goal is support practitioners to increase their earning potential.

Mobile 143

Mobile Community Education Government 143

Reputation Us

AUGUST 1, 2016

She got trapped in my ponytail — crisis averted. Similarly, a key thing to remember with PR is that you will someday face a crisis or receive negative publicity. The pheromone she releases sends a crisis signal back to the hive, relaying information quickly: Act! When a crisis occurs, the bees respond appropriately.

Crisis Management 60

Crisis Management Crisis Crisis Communications Internal 60

PRSay

SEPTEMBER 16, 2020

When the word coronavirus first came on the scene at the Veterans Health Administration (VHA) earlier this year, we did what most hospitals do in a time of crisis, we stood up the Office of Emergency Response (OEM) and went to work. We also alerted VHA leadership as to what we were hearing, and they were able to respond.

Ethics 203

Ethics Public Affairs Crisis Management Training 203

Melissa Agnes

DECEMBER 21, 2014

Welcome to episode #029 of The Crisis Intelligence Podcast, with Melissa Agnes, Captain Chris Hsiung, Tim Burrows and Louis Hayes. Law enforcement, as an industry in the United States in particular, is in the midst of a major crisis. This episode of The Crisis Intelligence Podcast discusses: What really went wrong and when it started.

Crisis 100

Crisis LinkedIn Crisis Management Twitter 100

Stephen Waddington

OCTOBER 13, 2020

I’ve had the unique position of recording the huge changes in how private and public sector organisations in the UK have communicated during the COVID-19 crisis. If the internal and external communication function inside an organisation didn’t report directly to management before the crisis - it almost certainly will now.

Report 144

Report Communications Government Crisis 144

Reputation Us

NOVEMBER 7, 2023

According to Intralinks, an M&A research group which studies corporate deal leaks , 8.8 Whether it’s a merger, a change in leadership, or announcing a new product or service, managing the timing of sensitive information is crucial to protecting your company’s good reputation.

Reputation 78

Reputation Real Estate Internal International 78

Stern + Associates

JUNE 22, 2023

Corporate communication isn’t just a tool to roll out when a problem arises – it should be an integral part of an organization’s strategy , says Dartmouth Tuck School of Business Corporate Communication and Leadership Professor Paul A. If organizations put money into a robust, strategic communication plan, they’ll get it back 10 times.”

Strategy 62

Strategy Communications Crisis Communications Corporate 62

Reputation Us

DECEMBER 14, 2022

Surveys and focus groups are a good way to do this. While you want to encourage their leadership, you definitely don’t want them getting poached! Action 4: Promote Thought Leadership. This can create a crisis management situation for your reputation. Action 1: Listen to Your Staff and Foster Staff Pride. This is changing.

Reputation 78

Reputation Insurance Insurance Employee 78

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

Stephen Waddington

MARCH 15, 2022

We've opened paid and funded applications for the second Socially Mobile cohort , the leadership communication programme that aims to increase diversity in public relations. I very nearly didn’t apply for it because I’m white, straight and was conscious that huge numbers of people from several groups are more disadvantaged than I am.

Mobile 116

Mobile Meeting Course Ethics 116

Reputation Us

JUNE 23, 2019

So how does a company handle a corporate crisis in today’s world? Two years ago, Forbes published its “ 13 Golden Rules of PR Crisis Management.” We’re rethinking corporate crisis. We say “ Crisis Management is 99% preparation; 1% execution.” CRISIS SIMULATION.

Corporate 74

Corporate Crisis Management Exercises Crisis 74