Norton's Notes

JANUARY 6, 2016

This is my review of a book called Managing Online Reputation: How to Protect Your Company on Social Media which is a book is written by Charlie Powell and produced by Palgrave Pocket Consultants. The furious customer is when a customer gets rather angry and vents his/her fury on social media, in order to get some kind of reaction.

Social Media 28

Social Media Crisis Reputation Crisis Management 28

PR in High Definition

JANUARY 23, 2020

This means that reputations are largely built by the experiences and interactions we hear from others – customers, partners, media, employees, candidates… even the ‘robots’ like Google and Alexa. To join you in developing a crisis communication handbook should a crisis arise – show them their role in the process.

Reputation 48

Reputation Handbook Exercises Groups 48

Beyond PR

APRIL 22, 2016

Mistakes, misunderstandings, accidents, product failures, and employee misconduct are all risks that businesses face regularly. The key to remember is that there’s no universal crisis handbook you can order and put on your shelf. Her team leads social media, PR, creative and blogging for the brand.

Crisis 40

Crisis Crisis Communications Chemicals Handbook 40

PR Conversations

JANUARY 29, 2015

His career also involved posts as former assistant to the president and public relations member of the Policy Committee at Ford Motor Company, and he was one of the creators and first director of The Dayton Plan of community and employee relations originated in the Dayton Divisions of General Motors Corporation.

Community 40

Community Employee Local Groups 40

PR Conversations

JANUARY 29, 2015

His career also involved posts as former assistant to the president and public relations member of the Policy Committee at Ford Motor Company, and he was one of the creators and first director of The Dayton Plan of community and employee relations originated in the Dayton Divisions of General Motors Corporation.

Community 40

Community Employee Local Groups 40

Journalistics

OCTOBER 12, 2011

If you’ve created a Twitter, Facebook, or [insert your favorite social media] account for your brand, congratulations, you now have ears. I think we’ve reached a point where most brands realize they need to be present in social media, and I think most that create a presence actually are listening, but you wouldn’t know it.

Handbook 52

Handbook Policies Journalism Guidelines 52

PR Conversations

JULY 14, 2016

Over the past decade, the media and the internet have helped create global awareness about key environmental issues, creating a shift in attitude and behaviour change among consumers and investors. Sustainable communication is not a “green spin” on tired old media releases.

Ethics 40

Ethics Guidelines Handbook Local 40

PR Conversations

JULY 14, 2016

Over the past decade, the media and the internet have helped create global awareness about key environmental issues, creating a shift in attitude and behaviour change among consumers and investors. Sustainable communication is not a “green spin” on tired old media releases.

Ethics 40

Ethics Guidelines Handbook Local 40

PR Conversations

JULY 14, 2016

Over the past decade, the media and the internet have helped create global awareness about key environmental issues, creating a shift in attitude and behaviour change among consumers and investors. Sustainable communication is not a “green spin” on tired old media releases.

Ethics 40

Ethics Guidelines Handbook Local 40

PR Conversations

MAY 1, 2017

I am sure there are statistics somewhere that record the number of employees who stick around long term after a crisis has occurred and if there aren’t, then there should be. There is absolutely a wider societal dimension to this and it also links to leadership, employee engagement as well as public relations and communications.

Crisis 63

Crisis Crisis Management Leadership Training 63

Ethical Voices

AUGUST 29, 2022

How to make sure your employees understand how you value ethics. There was earned and paid media in the project, as well as advocacy work with legislators. It’s going to be front and center and everything that you learn as you intake a new employee. Why we need top to turn the mirror on ourselves.

Ethics 91

Ethics Groups Handbook Education 91

Stephen Waddington

MARCH 15, 2021

It started as these things often do as a discussion on social media. Four inspiring speakers led conversations on race, talent, PR dashboards and the dark side of social media. Then set them on the path for promotion just as you would any White employee with great potential. You’d be welcome to join us.

Google 119

Google Data Government Social Media 119

Stephen Waddington

AUGUST 27, 2018

It sought to explore how public relations could evolve from a tactical craft that broadly focused on publicity and media relations to become a management discipline. Survey questionnaires were completed by approximately 5,400 senior executives, public relations practitioners and employees. we continue to do research on the theory.

Communications 60

Communications Analysis Web Handbook 60

ZudePR

MAY 31, 2015

You work in public relations, SEO, content marketing or social media marketing. The last one was in the form of a nice contract to develop a social media e-learning course for in-company training: simply based on one single referral. New Media New Tools New Audiences. You own a business and want to increase sales.

Communications 81

Communications How To Blogging Content Marketing 81

Stephen Waddington

MARCH 24, 2019

Marketing in markets without media, tool databases, Google graveyard, reframing Brexit, internal meets external comms, #CommsSchool makes blogging a habit, and the March #FuturePRoof podcast. Shutting down social media access is futile when everyone in the modern workforce has a mobile phone. It also misses the point.

Tools 69

Tools Insurance Insurance Handbook 69

Journalistics

JANUARY 27, 2016

Journalistics’ success will be a reflection of the success media, communications and marketing professionals obtain through the knowledge and experiences shared via the blog. The statements above are most-likely internal statements that guide and ground employees around a common purpose. Encourage more sharing via social media.

Blogging 58

Blogging Strategy How To Writing 58

Journalistics

JANUARY 27, 2016

Journalistics’ success will be a reflection of the success media, communications and marketing professionals obtain through the knowledge and experiences shared via the blog. The statements above are most-likely internal statements that guide and ground employees around a common purpose. Encourage more sharing via social media.

Blogging 40

Blogging Strategy How To Writing 40