Keeping Track of KPIs: Adjusting Metrics for Today’s Corporate Communications
FEBRUARY 18, 2020
There’s a lot of data out there, and a lot of metrics telling us how to make sense of it. It seems like in today’s digital-first environment, every platform has its own acronyms and rules for making the most of them—CTR, CPC, CPL, ER, ROI—at this point, key performance indicators (KPIs) are starting to look more like a random smattering of alphabet soup than quantifiable indicators of success.
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