A Look at Malaysia Airlines’s Crisis Communications During the Crisis of Flight MH370
MARCH 13, 2014
By now, we’ve all heard of the terrible crisis Malaysia Airlines is facing with flight MH370 appearing to have vanished out of thin air with over 200 passengers and crew members aboard. It’s an unthinkable situation, though one that every airline needs to be prepared to properly manage at any given time. So how is Malaysia Airlines handling this crisis? A Look at Malaysia Airlines’s Crisis Communications.