Solo PR Pro

MAY 11, 2021

In this monthly series, we ask five Solo PR Pro members to share their best tips, tricks and resources for managing their solo business. 5 solo PR pros advise on crisis communications. This month, we asked our panel of solo PR pros to share how they deal with a client crisis. Joe Culotta, What's Up Communications.

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Crisis Crisis Communications Exercises Communications 115

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. When they do, it pays dividends and their reputation is enhanced. So, let’s look at what to avoid when confronted with a crisis. Crisis Communications'

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Melissa Agnes

SEPTEMBER 2, 2014

When you hire a crisis management professional or firm, whether prior to or during a crisis, expectations of both parties need to be clear. Surprises are not something you want to experience while managing a crisis, the crisis will present you with enough of those on its own! Qualities of a worthy crisis professional.

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Crisis Management Crisis Reputation Resources 264

Prohibition

DECEMBER 9, 2021

Brands and businesses know how important it is to protect their reputation. In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough.

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Crisis Crisis Management Reputation Crisis Communications 62

5W PR

MAY 25, 2023

When false information about a company is spread online, it can damage the company’s reputation, decrease consumer trust, and ultimately impact the bottom line. They should also think about the reach of the fake news and the potential impact on the brand’s reputation.

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Brand Branding Crisis Communications Reputation 88

Reputation Antistress by Sergii Bidenko

JULY 10, 2023

It's about a crisis fixer who helps rich and influential clients solve their problems. In my practice, only some clients want to protect themselves in advance than those who call me during a crisis. But you know exactly what your two or three situations are that could potentially turn into a crisis. So, you know your problems.

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Crisis Management Crisis Film Reputation 52

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

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Crisis Management Crisis Financial Reputation 62

5W PR

OCTOBER 18, 2023

Misleading or unverified claims can damage a brand’s reputation and, in some cases, pose health risks to consumers. Expert endorsements Collaborate with reputable healthcare professionals or experts who can provide credibility to the brand. Provide them with accurate data and resources.

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Brand Branding Crisis Communications Healthcare 78

5W PR

AUGUST 25, 2023

Engaging with credible medical professionals and experts, as well as citing reputable studies and sources, can help establish trust and credibility with the audience. Raising awareness about health issues, providing resources, and empowering women with knowledge can lead to better decision-making and overall well-being.

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Healthcare Crisis Communications Crisis Education 78

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again.

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Crisis Management Crisis Reputation Financial 62

Wadds Inc.

MAY 14, 2024

Reputation, Risk and Resilience 2024 is a literature review unlike any other that asks important questions about the future of the planet, society and life itself. Cartwright himself cautions against this and calls on corporate communicators to use risk management, crisis preparedness and resilience-building as a source of positive value. “As

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Corporate Communications Crisis Reputation 52

Melissa Agnes

AUGUST 1, 2014

As I’m not a super huge player in #FollowFriday, we’ve decided to start a new Friday hashtag for content-creating rockstars in the fields of crisis, issues and reputation management. So here you have it, this week’s #crisisroundup: From The Crisis Intelligence Blog. Crisis Management Resources'

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Crisis Management Crisis Crisis Communications Privacy 214

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

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Crisis How To Crisis Management Crisis Communications 62

Prohibition

JULY 7, 2023

PR plays a crucial role in shaping the image and reputation of food businesses, helping them stand out in a crowded market. This includes crafting compelling stories, identifying media opportunities, organising press events , and managing crisis communications.

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Agency Case Study How To Crisis 62

Wadds Inc.

SEPTEMBER 19, 2023

You can download a copy of the report from the AI in public relations resources page on the CIPR website. Activities including reputation management, crisis communications, and contextual intelligence were AI-resistant and remain human-led.

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Publicity Ethics Government Policies 127

Stern + Associates

AUGUST 11, 2023

Better community relations can increase sales, employee morale, and reputation. There are many ways to build community relations. Some common methods include donating to local charities, volunteering the organization’s time and resources, sponsoring local events, and working with local businesses and organizations.

Public Affairs 62

Public Affairs Publicity Local Crisis Communications 62

Newsfile

FEBRUARY 28, 2024

It helps organizations stay informed about their reputation, competitors, and industry trends. PR professionals use this data to assess sentiment, measure reach, identify emerging issues, and adjust communication strategies accordingly. What is Reputation Management? What are the Basics of Crisis Communication Planning?

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Viral Crisis Communications SEO Reputation 52

Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. There is a ton of valuable advice in the following tweets – and it’s certainly reassuring to know that these students represent the future of PR and communications. Assess the Crisis Situation.

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Twitter Crisis Communications Crisis System 212

PRSay

APRIL 6, 2018

From a crisis management point of view, 2017 had it all! Why new rules are needed for crisis management. As creators of the award-winning digital crisis management platform, “In Case of Crisis,” we talk regularly to crisis management practitioners. The impact of this on a crisis are twofold, according to Donnelly.

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Crisis Management Crisis Airlines Viral 123

Cision

APRIL 13, 2016

Josh Culling, senior vice president at Dezenhall Resources, Ltd., says it’s more important to add value with your crisis communication than to try and spin the issue. Today, one comment on social can impact a brand’s reputation. What are some of the key components of a successful crisis communication strategy?

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Crisis Communications Crisis Social Media Reputation 120

Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. s PR reps/trusted advisors/crisis comms ride-or-dies, deny the fire of its resources we shall.

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Case Study Crisis Management Crisis Study 118

Doctor Spin

FEBRUARY 22, 2024

PR professionals control the narrative, mitigate damage, and restore public confidence during a crisis. Through consistent and effective communication, PR can sway public opinion in favour of the organisation, enhancing its reputation and standing in the community. Public relations budget and resources.

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Publicity Public Affairs Journalism Corporate 52

Sword and the Script

OCTOBER 25, 2022

Those who said communications work has “changed very significantly,” wrote: 1. More crisis work. “A A lot more crisis work in addition to more duties usually shared between departments. Those who said communications work has “changed significantly,” wrote: 17. Actual and perceived crisis 24/7. “A Remote work.

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Communications Crisis Internal International 124

Presspage

MAY 11, 2017

When a crisis hits, it is important for an organization to have a protocol in place. The protocol should not only focus on how to handle and cope with a crisis, but should also contain a clear communication flow. The question remains – will using social media in crisis communication deliver you an advantage?

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Social Media Crisis Media Airlines 79

Stuart Bruce

JANUARY 7, 2016

More than a quarter of the value of small and mid-sized firms is tied to their reputation, yet many firms still fail to properly manage it. The research says that small and mid-cap quoted companies estimate that, on average, 28% of their market value is accounted for by reputation. trillion at the close of last year.

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Reputation Company Corporate Crisis Communications 60

Shift Communications

MAY 16, 2023

Specifically: Articulate a clear purpose and value proposition ; do not boil the ocean — be specific Leverage multiple channels to attract customers/users and, and feed those channels often to raise awareness for what you have built and how it is helping people Be as transparent as possible about data use and privacy; follow regulation closely and (..)

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Company Technology Privacy Guidelines 78

Shift Communications

MAY 16, 2023

Specifically: Articulate a clear purpose and value proposition ; do not boil the ocean — be specific Leverage multiple channels to attract customers/users and, and feed those channels often to raise awareness for what you have built and how it is helping people Be as transparent as possible about data use and privacy; follow regulation closely and (..)

Company 78

Company Technology Privacy Guidelines 78

Stuart Bruce

JULY 15, 2014

He apparently fails to understand social media’s importance for corporate affairs, corporate reputation, investor relations, human resources, CSR and crisis communications to name but a few. He might have a point if you simply look at how social media can be used for consumer marketing or customer service.

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Social Media Public Affairs Media Crisis Communications 132

Doctor Spin

FEBRUARY 14, 2024

PR strategies are designed to manage the public’s perception and ensure positive association and reputation. Tools and Tactics Public Relations: PR uses tools such as press releases , events, community involvement, web- and social media publishing, and interactions with the news media to earn public attention and goodwill.

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Publicity Marketing eBook Public Affairs 52

Doctor Spin

APRIL 25, 2023

Managing a crisis communication situation with empathy. PR Resource: Perception Management Our perceptions of reality (click to enlarge). Organizational perception management: A framework to overcome crisis events. Organizational perception management: A framework to overcome crisis events. Cognition, 21(1), 37-46.

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Wikipedia eBook Journalism Crisis 52

5W PR

MAY 26, 2022

When it comes to educating the customers, companies should be positioning themselves as a go-to resource for information and knowledge on the right subject matters, such as the growing popularity of CBD and how it’s used, innovations in the medical industry with the help of cannabis, and more. Crisis Navigation. Brand Establishment.

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Strategy Publicity Crisis Analysis 88

Landis PR

MARCH 6, 2023

This includes clarifying and listing your business and strategic communications goals, determining your monthly budget, and having a clear view on major upcoming marketing initiatives. Define what financial and staffing resources you have available to hire and work with an agency. Presentation over zoom? In-person meeting?

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Agency Public Affairs Case Study Crisis Communications 52

5W PR

SEPTEMBER 9, 2021

As the social web expands and the power of consumers continues to grow, small businesses that want stay relevant, attract customers and retain their loyal followings must find new, compelling ways of communicating their brand messages.

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Small Business Publicity Social Media Web 158

Waxing UnLyrical

MARCH 15, 2018

Social media has redefined crisis response in three important ways: outlet options, messaging speed and employee engagement. The proliferation of new media outlets has changed everything about how companies communicate. Crisis situations are stressful for everyone. Here’s an example touting Colorado Gives Day.

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Employee Crisis Corporate Social Media 70

David PR Group

MAY 7, 2015

One of her college-aged children was tangentially involved with a crisis at her university, and my friend and some of the other parents were wondering if it would be beneficial to engage a public relations expert. We are in a whole new world of public relations crisis management because the Internet is now king. Speak with one voice.

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Crisis Management Crisis Reputation Case Study 40

NewsWhip

APRIL 14, 2020

Kivvit specializes in data-driven public affairs work, reputation management, and crisis communications. As we’re all learning, there is no playbook for the crisis we are facing. BL: How has coronavirus been similar/different to a normal crisis situation? How do you approach that differently?

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Data Public Affairs Crisis Analytics 148

Cision

FEBRUARY 25, 2016

In times of crisis, are you able to think on your feet? A well-thought out communication plan can only take you so far. For the largest banks, the reputational damage from the financial crisis could take a generation to repair. What are some of the key components of a successful crisis communication plan?

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Newspapers Financial Crisis System 120