Melissa Agnes

MARCH 10, 2014

I recently had the opportunity to join an NYU graduate class in a Twitter chat on crisis communications. A4: PR pros help develop messaging w (semi)objective judgment, critical thinking, sound knowledge of media/consumer response trends #NYUPRSM — Lindsay Kaplan (@LKaplan_NYU) March 6, 2014. People in the crisis plan!

Twitter 212

Twitter Crisis Communications Crisis System 212

5W PR

OCTOBER 31, 2023

10 Networking Events for PR Professionals In the fast-paced world of public relations (PR) and marketing, staying updated with the latest trends, technologies, and strategies is vital. Educators Academy: Co-located with ICON 2023, this event offers insights into PR learning and industry trends.

Conference 78

Conference Nonprofit Education Healthcare 78

Melissa Agnes

APRIL 11, 2015

Whether you work in the emergency management field or on the crisis management team for a corporate entity, Curtis shares so many great takeaways in this podcast that you will be able to evaluate and hopefully incorporate into your own social media for crisis management strategy. Learn more about Melissa Agnes.

Social Media 174

Social Media Crisis Management Crisis Media 174

Melissa Agnes

DECEMBER 14, 2014

In this episode of The Crisis Intelligence Podcast, Brigitte Stock and I discuss the role of cross-cultural communication in crisis and emergency management. This episode of The Crisis Intelligence Podcast discusses: The impact of culture (both of a nation and of an organization) in crisis management.

Crisis 210

Crisis Communications Crisis Management Crisis Communications 210

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

Someone who worked for pizza company DiGiorno noticed #WhyIStayed trending on Twitter and smelled an opportunity. To its credit, the social media manager for Duolingo posted a heartfelt apology. Until Twitter launches an official sarcasm font, it’s just too easy to misunderstand a post or tweet in the heat of the moment.

Construction 385

Construction Crisis Social Media Reputation 385

5W PR

OCTOBER 11, 2023

Industry insights Engaging with peers and attending networking events provides a platform to discuss industry trends, challenges, and best practices. Leveraging social media Platforms like LinkedIn and Twitter are excellent for professional networking. Networking can lead to job referrals, mentorship, and career growth.

Publicity 103

Publicity Internal International Resources 103

Melissa Agnes

SEPTEMBER 5, 2014

Enjoy – and be sure to share your #CrisisRoundup with us over on Twitter or in the comments section below. From The Crisis Intelligence Blog. What To Look For When Engaging a Crisis Management Professional. How To Convince Management To Invest In A Crisis Plan. Crisis Management Resources'

Crisis Management 197

Crisis Management Crisis Resources Reputation 197

Critical Mention

MARCH 17, 2022

Influencer marketing is increasingly prevalent in marketing strategies across the globe now that social networks like Instagram and Twitter continue to rise in popularity. Set New Industry Trends. If anyone’s likely to start a trend, it’s definitely a social media influencer. Build Brand Credibility.

Social Media 144

Social Media Media SEO Instagram 144

ImPRessions - Crenshaw Communications

JUNE 5, 2018

Most often, reactive PR is associated with “newsjacking,” where a brand may seize on a trending news story through social posts or expert commentary in the media. Not only is this episode considered textbook crisis management , but it also boosted Tide’s brand exposure. Tide deflects a dirty situation. .

Brand 160

Brand Branding Viral Crisis Management 160

Melissa Agnes

DECEMBER 14, 2014

In this episode of The Crisis Intelligence Podcast, Brigitte Stock and I discuss the role of cross-cultural communication in crisis and emergency management. This episode of The Crisis Intelligence Podcast discusses: The impact of culture (both of a nation and of an organization) in crisis management.

Crisis 100

Crisis Crisis Management Communications Crisis Communications 100

NewsWhip

JUNE 2, 2021

Predictive media intelligence describes a set of technologies that enable PR professionals and reporters to predict the impact of news stories, consumer trends, and create optimised content, earned media plans, and content distribution plans. . Predictive Crisis Management . What is Predictive Crisis Management? .

Media 88

Media Data Reddit Crisis 88

PR in High Definition

DECEMBER 1, 2022

In fact, time and time again, organisations that were once trending on Twitter for their often controversial ‘cancellation’, have risen from the ashes due to their leaders’ strong and resilient reputation. As much as some companies may hope and pray, cancel culture is not going anywhere.

Reputation 62

Reputation Leadership Company Crisis Management 62

PRSay

DECEMBER 18, 2019

Within hours of sending the message, Morey found himself the subject of a Twitter uproar. More than 170,000 Twitter responses appeared to come from basketball fans who were offended by his position. ( For PR practitioners, crisis managers, and the organizations they counsel, the NBA episode offers some valuable tips.

Corporate 100

Corporate Crisis Management Crisis Government 100

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Cision

JULY 27, 2017

However, there’s been a rash of complaints about one of your products on Twitter, and it’s spread like wildfire. Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. Look for trends and changes over time. Sales are up.

Brand 231

Brand Branding Employee Data 231

Cision

MARCH 1, 2016

What I want to do in this post is to look at some best practices around identifying and working through a PR crisis, relying on journal articles where possible to help substantiate points. Identifying a PR crisis. SoMe = Facebook, Twitter, YouTube. Working through a PR crisis. Speed is crucial to crisis management.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Critical Mention

SEPTEMBER 19, 2018

Being on top of media trends is at PR’s core. Anticipating positive and negative trends : Staying on top of the intricacies of your industry is essential in keeping you up-to-date with emerging trends that could positively or negatively affect your organization.

How To 61

How To Media Crisis Crisis Management 61

Presspage

APRIL 25, 2017

Disruptive technologies, new trends and tools have redefined the business, while the number of online (social) media channels continue to increase. The trend of extended copy being alternated with, or replaced by visual content and other rich media in a way proves this concept. In other words, not be too monotonous.

Crisis 79

Crisis Trends Reputation Employee 79

Prohibition

AUGUST 4, 2021

Online Brand Reputation Management is now one of the most important tools for business today. With the advent of online reviews, social media sites like Facebook, Twitter, Instagram etc., managing your reputation has become an all-encompassing affair that businesses can no longer ignore. Review Management. Owned Media.

Reputation 62

Reputation Brand Branding SEO 62

Melissa Agnes

MARCH 13, 2014

Learn more about dark websites as a crisis communications strategy. The airline has done a good job at publishing new updates in a timely fashion to their home base as well as to their Twitter and Facebook platforms. Their use of social media throughout the crisis. Meeting today’s real-time demand.

Crisis Communications 279

Crisis Communications Crisis Airlines Communications 279

Cision

AUGUST 9, 2016

A Twitter mindset is helpful in working with journalists. What role does social media play in reputation and crisis management today? But I find enjoyment in testing new technologies and exploring new trends. This natural curiosity is a big benefit in the PR world, where staying on top of change and trends is key.

Crisis 0

Crisis Reputation Study Social Media 0

Critical Mention

MAY 7, 2020

People have shifted to social media communication on sites like Twitter and Facebook. Adapt to new media practices and ensure that your brand is always on top of trends with real-time media monitoring. This time of uncertainty has shown to people engaging on social media more than they typically would have before the pandemic struck.

Media 113

Media Radio Television Sports 113

Prohibition

AUGUST 15, 2022

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis. No one cared.

Crisis 62

Crisis Viral Government Crisis Communications 62

Cision

JUNE 8, 2015

Within minutes, the airline acknowledged the situation on Twitter and Facebook. The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. If we weren’t discussing social media, these would all be reasonable actions for crisis management.

Crisis Communications 120

Crisis Communications Social Media Crisis Communications 120

Norton's Notes

OCTOBER 13, 2014

In September, the PRCA launched a new report into digital trends in the PR industry. Let’s take a closer look at these trends. So where does that leave PR agencies who focus entirely on the day-to-day management of Facebook pages and Twitter profiles? They talk to others on Twitter and in blogs. Digital PR Budgets.

Digital PR 45

Digital PR Trends Training Media Training 45

Critical Mention

JUNE 10, 2020

Trending Topics Can Work Both Ways . The way technology like online news tracking or Google Trends works, PR and communications pros have trending topics at their fingertips at all times. In some cases, pitching a story that capitalizes on those trends is the smart move. Eric Lebowitz.

Media 104

Media Pitching Trends Resources 104

Critical Mention

AUGUST 20, 2020

Communications pros should continue to stay on top of trends in communications, with clients, prospects, the media or colleagues during this time. This book will help you keep up-to-date with the latest trends in PR, social media, marketing and video/audio recordings. The New Rules of Marketing & PR. Until next time!

Resources 136

Resources Communications Education Guidelines 136

Maxim Behar

SEPTEMBER 5, 2021

Well, I usually respond that in such case we couldn’t cooperate, because these days the communication between the brand and the audience happens exactly through Facebook, Instagram, LinkedIn, Twitter, TikTok, etc. Managing our clients' social media channels means that we are at the forefront and our reactions must be immediate.

Meeting 98

Meeting Advertising Advertising Agency 98

NewsWhip

JUNE 10, 2021

Deploying crisis management teams | Jump to text. Or has it moved from Twitter to Facebook, or from Twitter to someone’s blog, or whatever it might be? How would you define the difference between risk management and crisis management? The relationship between risk and innovation | Jump to text.

Reputation 78

Reputation Crisis Management Crisis Enterprise 78

Newsfile

JANUARY 30, 2024

Understanding what to prioritize can be daunting and 2024’s top 5 PR trends sift through the constant advancements and shifts in the industry. This article highlights the top five PR trends for 2024, offering insights to refine and modernize your PR strategies. In particular, short form videos are booming in PR trends.

Trends 105

Trends YouTube Video Social Media 105

Critical Mention

NOVEMBER 5, 2019

Track trending organizations and keyword topics to compare your social media marketing strategy to your competitors’. For example, Twitter allows its users to create and share polls so you start gaining insight by tweeting out a poll with content related to your industry.

Social Media 105

Social Media Media Customer Service Radio 105

Cision

MAY 12, 2017

Link building, in general, has changed over the years as exemplified in this report by Google Trends , and PR professionals need to come up with different tactics to avoid being caught in spam filters. This will push down negative results and bring positive results high in the SERP and help in crisis management.

Google 259

Google Digital PR Mobile SEO 259

Critical Mention

FEBRUARY 4, 2020

Popular topics consist of top PR trends, product updates, company culture, as well as PR successes and blunders. Their Insights section of their website is an excellent resource to learn about technology updates, latest trends, employee experiences and more. From tweets to blogs, many PR organizations publish great PR content.

Public Affairs 172

Public Affairs Creativity Nonprofit Agency 172

Prohibition

MAY 15, 2020

Taking to Twitter she put: ‘ Imagine entering an Oh Polly competition for NHS workers and winning, but can’t participate due to working a 12hr shift on Friday on the frontline. This statement was of course heavily criticised on social media and by the press with the hashtag #BoycottWetherspoons trending on Twitter for a while after.

Crisis 71

Crisis Government Social Media Reputation 71

Beyond PR

JULY 28, 2017

However, there’s been a rash of complaints about one of your products on Twitter, and it’s spread like wildfire. Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. Look for trends and changes over time. Sales are up.

Employee 80

Employee Journalism Data Technology 80

Critical Mention

NOVEMBER 20, 2020

Social influencers stay on top of emerging social trends and come up with unique ways to create relevant content for their followers. Partnering with someone who aligns with your brand could help deepen the relationship your target audience has with you. Intentional Content.

Tourism 157

Tourism YouTube Radio Social Media 157

Prohibition

MAY 15, 2020

Taking to Twitter she put: ‘ Imagine entering an Oh Polly competition for NHS workers and winning, but can’t participate due to working a 12hr shift on Friday on the frontline. This statement was of course heavily criticised on social media and by the press with the hashtag #BoycottWetherspoons trending on Twitter for a while after.

Crisis 62

Crisis Government Social Media Reputation 62