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How to create a social media crisis management plan

Agility PR Solutions

The post How to create a social media crisis management plan appeared first on Agility PR Solutions. However, this dynamic tool has led to a great number of risks that many businesses aren’t prepared for. Social media crises can strike at any time. It could be spelling mistakes, a lousy […].

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Social media crisis management: How to handle negative feedback and protect your brand

Agility PR Solutions

Think of all your favorite brands like H&M, United Airlines, Burger King, and Starbucks, which have undergone massive social media […] The post Social media crisis management: How to handle negative feedback and protect your brand appeared first on Agility PR Solutions.

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How To Socialize Your Crisis Management Plan

Melissa Agnes

I’m often asked how organizations should go about beginning to socialize their crisis management plan throughout the depths of their organization. In other words, how do you begin to get your team familiar and comfortable with the program, their roles and responsibilities? Take a look!

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How to respond to a data leak: Tips and insights for crisis management

Agility PR Solutions

Many mistakes made before, during, or after a leak stem from gaps in crisis response […] The post How to respond to a data leak: Tips and insights for crisis management appeared first on Agility PR Solutions.

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Adapting to the Future: The Evolving Role of Crisis Management Firms in a Rapidly Changing World

As the Internet continues to grow and change, the role of Online Crisis Management firms is evolving. This article explores how these firms are adapting to the new topography of Online Crisis Management.

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5 PR crisis management mistakes you should avoid

Agility PR Solutions

An ever-present threat to your brand’s reputation and social standing, there are many rights and many wrongs when it comes to PR crisis management. Learning how to avoid the pitfalls of companies that have come and gone before and […].

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How to Develop a Strong and Practical Crisis Management Governance Model

Melissa Agnes

Your crisis management governance model serves as one of the foundational elements of your entire crisis management program. It defines everything from the structure, roles and responsibilities of your crisis team, straight through to your internal escalation process.