TCIP #014 – Toronto Police Service, Their Customer Service and Crisis Preparedness with Chris Boddy
Melissa Agnes
SEPTEMBER 7, 2014
Within this unit, they’re in the process of developing a customer service strategy for the Toronto Police Service, with a heavy focus on internal customer service to start. Their thinking is that if they improve customer service internally, it will have a positive effect on their external customer service. Have a listen.
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