Cision

AUGUST 28, 2015

Crisis communication pros use the term “vulnerability audit.” Basically, you consider all the internal and external factors that could lead to bad publicity. Internal factors are organizational. Are you ready for a crisis? Click here to get Cision’s free crisis communication tip sheet!

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Crisis Communications Crisis Communications How To 120

Melissa Agnes

JUNE 19, 2014

Since the podcast on “ doing crisis communications right “, with Captain Chris Hsiung and Shino Tanaka, aired last week, I’ve received some really great follow up questions from listeners. Your follow up questions answered: Doing crisis communications right.

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Crisis Communications Crisis Communications Community 197

The Hoffman Agency

NOVEMBER 2, 2021

By Claire English, Intern. If you were to ask me as a college senior what working at a public relations agency looked like, I would probably say crisis communications and an endless number of campaigns. After three months as an intern at The Hoffman Agency, my answer has changed quite a bit.

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Internal International Agency Crisis Communications 36

PRSay

DECEMBER 2, 2020

According to reports, an automated flight-control system had sent the airplanes into nosedives. Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 1 priority.

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Crisis Management Crisis Crisis Communications Airlines 106

Onclusive

JUNE 29, 2018

AirPR Co-founder Sharam Fouladgar-Mercer and Brain + Trust Partners CEO Scott Monty shared thoughts on what questions to ask during a PR crisis, who in your company do you need to get involved during a PR crisis, how to have the appropriate systems in place in advance, how to leverage data during a crisis, and what tools will help.

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Crisis How To Brand Branding 186

Sword and the Script

OCTOBER 25, 2022

I have to use Teams, Wrike, Kapost, Dropbox, Google Drive, Google Data Studio, Sharepoint, Salesforce, Oktopost and Slack to communicate with clients and teams. I have colleagues who also layer on Trello and other content management systems as well. More internal comms. More internal comms. Crisis interrupted.

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Communications Crisis Internal International 123

Cision

SEPTEMBER 8, 2016

In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research. What are your secrets for crisis communication success? There are two critical steps that must occur during a crisis.

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Crisis Communications Crisis Reputation Social Media 120

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Not on my list?

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Crisis Crisis Communications Nonprofit Local 78

PR Conversations

OCTOBER 1, 2020

The emergence of artificial intelligence (AI) technologies and systems in recent years has led to consideration of the role of the human in public relations. Yet, this distinction between tactical and strategic, technician and management reflects a traditional 20 th century, mechanistic way of thinking.

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Publicity Strategy Handbook Analytics 70

ImPRessions - Crenshaw Communications

APRIL 3, 2018

The iconic publication sends a 15 year-old reporter to travel with the band on tour in order to write an in-depth piece. At the confluence of advertising, marketing, and public relations was the genius stunt by the fictional Wonka Corporation to release golden tickets hidden inside their popular candy bars throughout England.

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Tools Government Crisis Public Affairs 170

Solo PR Pro

OCTOBER 5, 2021

He was a frequent contributor to All Things Considered and Morning Edition and ended up as an intern in NPR’s Washington Bureau a year later, gaining extensive industry experience and honing his writing skills. The number one principle in emergency communications is that there has to be no ambiguity about who’s in charge.

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Meeting Handbook Newspapers Government 97

PR Matters

APRIL 21, 2016

To succeed as a PR pro , it’s vital to have a passion for writing and communication in general―as well as a commitment to excel in both [ Tweet Quote ]. PR ―along with all other communication channels― must be able to withstand ever-increasing public and social media scrutiny of its credibility and honesty [ Tweet Quote ].

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Reputation Public Affairs Advertising Advertising 165

PR Fuel

MAY 31, 2022

Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. A press release can help you battle negative publicity. Decide on an official spokesperson for the crisis, and be calm.

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Crisis Management Crisis Local System 91

Konnect Agency

APRIL 20, 2021

Being slow to react to a crisis can be viewed just as unfavorably as not responding at all or providing a rushed response that lacks detail. Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication?

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Crisis Brand Branding Crisis Communications 52

Reputation Us

JANUARY 4, 2016

Last year’s litany of patient data mega-breaches hit some of the most well-resourced and advanced healthcare entities in the country, including Anthem, Beacon Health, CareFirst, Community Health Systems, Premera and others. Strategy #2: Have a Crisis Communications Plan that Includes Social Media.

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Strategy Healthcare Crisis Communications Crisis 60

The Stalwart Blog

NOVEMBER 18, 2019

Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. One of the things I really encourage business owners to do is really take a data inventory, a data map of what they have in their systems.

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Data Privacy System Crisis Communications 60

PR 20/20

AUGUST 9, 2016

And your project management system has been stacked with all the standard elements of a successful content marketing campaign, such as: An eBook: All of the brilliant (and statistically valid) research and insights you’ve gathered have been neatly packaged into a downloadable eBook. Community relations. Crisis communications.

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Content Marketing eBook Publicity Marketing 40

PR Matters

APRIL 21, 2016

To succeed as a PR pro , it’s vital to have a passion for writing and communication in general―as well as a commitment to excel in both [ Tweet Quote ]. PR ―along with all other communication channels― must be able to withstand ever-increasing public and social media scrutiny of its credibility and honesty [ Tweet Quote ].

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Reputation Public Affairs Advertising Advertising 100

Stuart Bruce

NOVEMBER 27, 2015

Stuart Bruce speaking on digital and social media in PR at the World Conference on PR in Emerging Economies at the Kenyatta International Convention Centre in Nairobi, Kenya. After a week in Nairobi meeting African PR professionals I believe that Africa can be the next big growth area for public relations. Photo @h_kirigo.

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Mobile Public Affairs Government Local 60

Cision

SEPTEMBER 10, 2015

For example, the ongoing globalization of the Internet and expansion to more rural audiences is already emerged for organizations with international operations, but barely emerging and not very important for a restaurant that does only local business. They might even provide select data to the public, to be more transparent.

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Trends Mobile Web System 120

PR Conversations

OCTOBER 27, 2023

As a PR practitioner, I’ve chosen to use this channel to invite your answers to questions about social media and public relations. I have long had an interest in the potential of cyber media (including discussion groups, listservs, web pages, blogs, and the new social media) for use in public relations.

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Reputation Social Media Internal International 52

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. A: Each crisis is unique, but COVID-19 provides a lot of opportunity, because no one is at fault. Expose them.

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Crisis Financial Banking Crisis Management 78

PRSay

AUGUST 3, 2018

c) Anything a public figure does not like that a rival or the media said. d) Anything a public figure does not like that they themselves said the day before. Organizations must maintain strong monitoring and analysis systems that funnel to the central crisis management team as fast as possible. f) All of the above.

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Crisis Crisis Management Media Newspapers 68

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? Trying to control a crisis is almost impossible.

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Crisis How To Crisis Management Crisis Communications 62

Waxing UnLyrical

NOVEMBER 22, 2010

Because if there’s one thing I believe takes public relations from good to great, it’s when your audiences start becoming your community through the relationships you develop with them. But I was curious to see how Maddie and Lindy perceived not just Open Community , but its juxtaposition with public relations.

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Community Publicity Web Social Media 82

Stuart Bruce

JANUARY 7, 2016

Just 66% of small and mid-cap quoted companies say they have formal corporate reputation risk and crisis communications management plans in place and 25% of those that do have plans don’t even review their plans at least every year. Advisers to the sector believe that companies are overstating even these poor findings.

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Reputation Company Corporate Crisis Communications 60

Critical Mention

JANUARY 3, 2019

I would do so via a live satellite feed, providing insights, and sharing my experiences at international conferences from London to Shanghai. was returned in January 2017—making it a ten-year process through the US and UK criminal justice systems. Most of this happened in the U.S. When I was asked to speak outside of the U.S.,

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Interviews Ethics Government Internal 105

Prohibition

DECEMBER 13, 2021

The goal of crisis management is to minimise the possible short-term and long-term damage from the widespread knowledge of that crisis to the reputation of your brand. It’s widely accepted that a proactive approach to reducing harm is more effective than a reactionary approach when dealing with a crisis.

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Crisis Management Crisis Financial Reputation 62

Solo PR Pro

OCTOBER 3, 2017

But, it is an eye-opening reality that our roles as communication consultants must acknowledge the angry, far too often violent world that we now inhabit. This calls for us to plan for crises internal and external to clients with a renewed vigor. Crisis communications plans should be thoroughly reviewed and tested.

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Communications Crisis Communications Crisis Corporate 40

PR Conversations

OCTOBER 9, 2015

Aaron Shardey gained a first class honours degree in public relations at London College of Communications this Summer with his undergraduate dissertation offering case study research into crisis management in the automotive industry. We can now add VW to this list. We can now add VW to this list.

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Crisis Management Crisis Industry Automotive 40

Prohibition

JANUARY 7, 2022

Environmental issue: If you have experienced an environmental issue that has caused negative publicity for your business, this would be considered a crisis as it will affect not just your everyday operations, but also the reputation of your business. How important is crisis management? Technological breakdowns.

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Crisis Management Crisis Reputation Financial 62

Cision

OCTOBER 13, 2016

Eventually, I decided I wanted to set a more intentional course for my career, and communication was a natural fit. Working in public relations and corporate communications gives me an opportunity to do all of those things every day. Have you ever had to deal with a major communication crisis?

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Crisis Corporate Construction Communications 120

Stuart Bruce

JULY 23, 2017

For most things a business does you don’t need to calculate the ROI of everything – a cleaner, an IT system, a gardener, an accountant or CFO. No matter how good the customer service team is it would be ridiculous to expect them to handle social media for internal communications. You get the idea.

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Social Media Media Customer Service Corporate 68

Critical Mention

AUGUST 16, 2018

In a crisis communications situation, they want all the coverage their inbox can handle and some way to sort through it all. Rather than creating multiple, complex spreadsheets with an analyst parsing individual news clips, you have a system that does all of the work for you. What do PR pros expect from getting media?

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Media Software Crisis Analytics 60

Cision

NOVEMBER 3, 2016

As digital and social media continue to blur the lines between an individual’s public and private lives, and we move forward in a world where the fusion of these two seems inevitable, it is crucial for all of us to understand the difference between what is private and what is personal, but public.

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Social Media Media Reputation Training 120

Beyond PR

APRIL 22, 2016

If managed especially well, few outside your crisis response team will even know something happened. A carefully compiled crisis communications guide can literally save your business when the inevitable occurs. The key to remember is that there’s no universal crisis handbook you can order and put on your shelf.

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Crisis Crisis Communications Chemicals Handbook 40

PR Conversations

JULY 5, 2017

The 2017 European Communications Monitor report has been published recently detailing challenges facing strategic communicators in 50 countries. My friends know that I work in public relations. In my experience, employees from Communications department spend their lives performing the following functions: 1. Copywriting.

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Infographics Corporate Policies Reputation 63