Shift Communications

JULY 26, 2017

There’s a crisis communications mantra: tell it all, tell it early and tell it yourself. Luckily, with a pre-approved crisis communications plan already in place, G.W. Because even if he does everything else right, having a Tweet go live amidst the crisis saying, “ Fish Humans are friends, not food!”

Case Study 101

Case Study Crisis Study Crisis Communications 101

Prohibition

AUGUST 15, 2022

1 on Twitter, every newspaper covered it and MP's weighed in. After calls for him to resign, he continued on as Prime Minister, damaging his own reputation in the process – and in doing so exposing how poor the government’s crisis communications strategy really was! How to Prepare a PR Crisis Plan.

Crisis 62

Crisis Viral Government Crisis Communications 62

Sword and the Script

OCTOBER 20, 2015

It’s was an event with a lesson that organizations of all sizes should examine, because in a crisis communications scenario, there are few spokespeople more reliable than a passionate employee. How does this very public knock-down, drag out fight help the Times sell more newspapers or Amazon more books?

Crisis Communications 60

Crisis Communications Crisis Case Study Viral 60

PR in High Definition

JULY 22, 2019

For journalists, publishing a breaking story based on a video that is later proved false can damage their reputation, erode the trust of readers in the newspaper or magazine they write for, and even lead to libel lawsuits. Then, of course, there’s the crisis communications element.

Media 74

Media Viral Video Newspapers 74

Prohibition

JANUARY 14, 2022

Your customers could make their displeasure known on your Facebook page and Twitter feed. Trying to control a crisis is almost impossible. But you can plan for it by creating a PR Crisis Plan. What if someone made an offensive statement on Facebook, Twitter or Instagram? Your brand could be dragged through the mud.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Prohibition

DECEMBER 22, 2021

Facebook got caught keeping secrets. This year Facebook learned that its audience doesn’t take kindly to the platform keeping secrets. Facebook has been studying the impact of Instagram on its users since 2019 and the internal study was leaked to the newspaper. It showed just how bad the app can be for the teens of today.

Crisis 62

Crisis Instagram Social Media Facebook 62

MaccaPR

FEBRUARY 19, 2018

When the inevitable social media backlash erupted, the CrossFit gym owner compounded the crisis by posting a profanity-laden response that called criticism by outraged women “b t,” “delusional and ignorant” and “feeble minded garbage.” Facebook page ) and. Needless to say, that message was shared widely across Facebook.

Instagram 98

Instagram Crisis Local Privacy 98

PRSay

AUGUST 3, 2018

a) Deliberately misleading posts on Facebook. b) Newspapers getting the facts of a story wrong. e) Newspaper’s choice of a news story, even if the facts are correct. This post is brought to you by RockDove , a proud sponsor of PRSA. Let’s begin with a pop quiz. What is misinformation as it pertains to journalism?

Crisis 61

Crisis Crisis Management Media Newspapers 61

Stephen Waddington

DECEMBER 30, 2019

Vuelio named this blog the best PR and communications blog in 2019. I appreciate your comments by email, Facebook and Twitter. Thirty years after the invention of the web we’re only beginning to realise that it hasn’t brought about the communication utopia that was originally envisaged. She always improves my work.

Government 103

Government Education Print Ethics 103

MaccaPR

JANUARY 17, 2017

From crisis communications counsel for scandal-plagued Ryan Lochte and the cause marketing insights of former General Mills CMO Mark Addicks to a behind-the-scenes look at agency BBDO’s Dinty Moore “Lumbersexual” campaign and tips for redesigning your company’s blog —the MaccaPR blog provided marketing and PR executives (like you!)

Crisis 48

Crisis Local Blogging Creativity 48

Sword and the Script

MAY 9, 2017

The following Sunday, with a full week of the circus performances to go, Ringling Brothers, graced the front page of the largest regional newspaper serving the dense suburbs of Fredericksburg and Northern Virginia. 8) A Serious Crisis Communications Plan. For example, it took crisis communications very seriously.

Publicity 84

Publicity Radio Crisis Crisis Communications 84

David PR Group

MAY 7, 2015

I cautioned: Don’t post anything about it on Facebook, don’t tweet about it, and absolutely do not speak to anyone from the media. Meanwhile, the university newspaper wrote a story about the embezzlement and mentioned that the young man was questioned by police. Be as transparent as possible. Speak with one voice.

Crisis Management 40

Crisis Management Crisis Reputation Case Study 40

Waxing UnLyrical

MARCH 28, 2017

There was also a shocking confession: A3: Confession: My first PR internship involved calculating AVE with a ruler and newspaper clips. Howard Williams , a PR strategist providing creative and strategic counsel in messaging, crisis communication and brand building. #measurePR [link]. Emma Hawes (@emmamhawes) March 9, 2017.

Measurement 40

Measurement Financial Crisis Internal 40

Sword and the Script

MAY 23, 2017

Sizing up or prioritizing responses in crisis communications. Larger companies have so much coverage – an airline for example – that it would take teams of people clipping newspapers in Maine to monitor. In other words, is much easier to move a domain’s score from 10 to 20 than it is from 50 to 60. It’s just not possible.

SEO 64

SEO Tools Engineering Web 64

Onclusive

JUNE 29, 2018

AirPR Co-founder Sharam Fouladgar-Mercer and Brain + Trust Partners CEO Scott Monty shared thoughts on what questions to ask during a PR crisis, who in your company do you need to get involved during a PR crisis, how to have the appropriate systems in place in advance, how to leverage data during a crisis, and what tools will help.

Crisis 186

Crisis How To Brand Branding 186

Melissa Agnes

JULY 30, 2014

Yesterday we discussed managing crises with visual content , where I mentioned some tips for identifying red visual flags (or their possibility) that could help a crisis go viral, as well as outlined some important strategies to help you incorporate visuals into your crisis communications plan. NZ Herald makes a big photo no-no.

Case Study 201

Case Study Viral Crisis Newspapers 201

Cision

AUGUST 24, 2015

” Here’s an example of how Facebook’s online ratings aggregate and present online reviews in search (using the amazing Saffron restaurant in Seattle as an example): 2. The newspapers! Reviews are money (figuratively, anyhow).

Newspapers 120

Newspapers Instagram Writing Examples 120

Reputation Specialist Michael Toebe

OCTOBER 25, 2021

The perpetrator also posted a comment on Facebook, offering £300 ($413.54 I reckon I have had more like 20 visits from the police orchestrated by the troll," Nazir told the newspaper. Greater Manchester Police told the Manchester Evening News they have gone to Nazir's home 16 times because of “hoax calls.”

Publicity 59

Publicity Reputation Crisis Management Crisis 59

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. I won’t be predicting that Whisper is the next Twitter or Snapchat is the next Facebook.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Waxing UnLyrical

MARCH 7, 2011

The newspapers print special editions and update their websites every few minutes. Facebook feeds have been churning with news stories, from heartwarming footage and tales of survival, to warnings about scam sites and reports of police capturing looters. Where does it stop being news footage and start being disaster porn?

Social Media 72

Social Media Facebook Twitter Radio 72

Sword and the Script

NOVEMBER 29, 2016

Owned media had clear implications for an earned media strategy – and beyond the conventions of just crisis communications. For example, a buyer can solicit instant opinions friends on Facebook the micro-moment before a purchase. This new trend some were calling content marketing had the hallmarks of a soft and subtle pitch.

Content Marketing 60

Content Marketing Publicity Marketing Television 60