Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Also, update editorial calendars for 2019.”. That goes for securing our own clients' data, as well!”.

Crisis Communications 127

Crisis Communications Trade Shows Crisis Customer Service 127

Cision

AUGUST 30, 2016

Watch for issues around the globe and the impact they may have on your business, clients, customers and employees. Movie superstar just tweeted about his love of your travel destination – AH-Mazing! Crisis Comms Webinar Today: Want to learn more about crisis communications planning? Keep your eyes peeled.

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Crisis Crisis Communications Crisis Management Exercises 220

PRSay

MAY 26, 2023

“For us, the key audience was certainly the employees, whether they were answering calls in our call center, or they were in our airports trying to inform and direct customers about what to do,” Rutherford said from her office in Dallas. “We

Airlines 60

Airlines Crisis Communications Employee 60

Reputation Us

NOVEMBER 15, 2021

Employee abuse. A reputational crisis can happen to any business of any size. A good investment comes from identifying vulnerabilities and crisis issues ahead of time, then planning and training for them to mitigate risk and be prepared. Disease outbreak (excluding Covid). Bodily injury. Animal abuse. Customer abuse.

Insurance 97

Insurance Insurance Exercises Reputation 97

5W PR

MARCH 23, 2020

Travel, Food, and Hospitality are just some of the industries experiencing significant effects of coronavirus. As the head of a company, it’s important to be transparent and forthcoming with your employees to the extent that it is possible. If you have to lay off some, or all of your employees, support them through the process.

Employee 88

Employee Internal International Travel 88

PRSay

SEPTEMBER 22, 2016

While some of my colleagues, especially in the travel and tourism industry, are enamored with the glitz and glamour that often comes with media relations, I prefer working from the inside out. Focusing on internal communications allows me to help my organization and clients build their brands.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

Critical Mention

JUNE 6, 2018

News travels insanely fast through a multitude of channels and is nearly instantaneous–it’s online mere moments after it’s picked up by a publication. The speed news travels leaves very little time for PR pros to respond through a statement or even a social media post. This is especially important in crisis communications.

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Travel Social Media Crisis Trends 83

PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Make sure everyone is on the same page.

Crisis Management 100

Crisis Management Crisis Local System 100

Barokas

NOVEMBER 28, 2017

After the incident, which everyone still has engrained in their minds, United’s corporate spokespeople resorted to an extremely legalistic approach, claiming the airline’s employees followed standard procedures. They lost customers, lost employees, and angered their investors – the fall out for the rideshare startup was bad.

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Crisis Crisis Communications Corporate Employee 76

Burrelles Fresh Ideas

JANUARY 2, 2024

For instance, when I was optimizing a travel blog, AI tools helped us create personalized content based on the reader’s past interactions, increasing both stay time on the site and conversion rates. Personalization is becoming the cornerstone of effective SEO. You can connect with him on X (formerly Twitter) or LinkedIn.

SEO 85

SEO Mobile Engineering Ethics 85

Karen Freberg

DECEMBER 15, 2018

Well, it’s not going to be quite like the Hobbit, where I will be traveling with dwarfs and battling dragons. I get this question a lot of times from my friends in the industry – there are some companies (like Adobe) that do offer sabbaticals for their employees (so cool!). I am going on a sabbatical.

Travel 57

Travel Conference Crisis Communications Social Media 57

Prohibition

DECEMBER 13, 2021

The world watched in shock as in 2010, Iceland’s Eyjafjallajökull eruption disrupted millions of travellers around the globe. Every one of us who has run a crisis management programme will agree that it is an emotionally charged and demanding experience. A crisis can emerge out of unexpected circumstances. Man-made disasters.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Sword and the Script

APRIL 15, 2017

See these related posts: Crisis Comms: No one More Reliable than an Employee. Corp Comm Frets Leadership in Crisis Comms, says Study. Avoid the Noid: A Mascot that Became a PR Crisis Case Study. As for the airlines, flying, once a glamorous mode of travel, has devolved into a miserable experience from start to finish.

Corporate 80

Corporate Airlines How To Crisis 80

Melissa Agnes

APRIL 4, 2016

Note: this challenge does not solely apply to law enforcement, but is a crisis management challenge that every organization needs to be prepared to face. Helping law enforcement be exceptional crisis communicators in this 21st century. I love Mountainview PD and I love your videos!” Well done, Bridget and team!

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Crisis Crisis Management Video Conference 100

Prakkypedia

JANUARY 19, 2020

We’re told to stay tuned to the news to understand if there’s any emergencies which may impact us – and that applies not only to the people who are unfortunately living or working in the bushfire prone areas, but others whose health may be impacted by smoke travelling kilometres away from the fires, for example.

Communications 78

Communications Retail LinkedIn Radio 78

Prohibition

MAY 15, 2020

The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry. This was deemed highly insensitive and pretty unhelpful. .

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry. This was deemed highly insensitive and pretty unhelpful. .

Crisis 62

Crisis Government Social Media Reputation 62

Burrelles Fresh Ideas

APRIL 9, 2024

Reputation management in the digital age In an era where news travels faster than light, managing a brand’s online reputation is crucial. The copy and opinions expressed here belong solely to the author and do not necessarily reflect those of Burrelles, our employees, partners, or affiliates.

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Social Media Marketing Media Storytelling 93

Presspage

MARCH 10, 2021

The category 5 hurricane caused widespread damage and dramatically disrupted communications, making people turn to social media for information. Because of the immediacy and potential for information to travel quickly, social media is a great tool for brands to use during a crisis, but things can easily get out of hand.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Presspage

MARCH 10, 2021

The category 5 hurricane caused widespread damage and dramatically disrupted communications, making people turn to social media for information. Because of the immediacy and potential for information to travel quickly, social media is a great tool for brands to use during a crisis, but things can easily get out of hand.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78