article thumbnail

How Earned Media Drives Consumer Behavior: Brand Sentiment

Onclusive

This week, we’re wrapping up our How Earned Media Drives Consumer behavior blog series with a review of the relationship between brand sentiment and website traffic and actions. Brand sentiment and consumer behavior Brand sentiment is the tone and sentiment of an article towards the company or brand being mentioned. Want more insights?

Consumer 195
article thumbnail

How Earned Media Drives Consumer Behavior: Brand Sentiment

Onclusive

This week, we’re wrapping up our How Earned Media Drives Consumer behavior blog series with a review of the relationship between brand sentiment and website traffic and actions. Brand sentiment and consumer behavior. How you handle the crisis and turn around negative press makes all the difference. Want more insights?

Consumer 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Public Relations Is King During A Crisis

Onclusive

We have seen this during other periods of economic uncertainty: Businesses and consumers react, and those reactions have ripple effects. Consumers have reacted by shifting their focus more toward information than commercialism. There is simply no better instrument during a widespread crisis than communications.

Crisis 464
article thumbnail

Building Trust in Fintech: PR’s Role in Consumer Confidence

5W PR

Public relations is vital in reassuring the public of a brand’s unwavering commitment to data security and enhancing consumer confidence. Cultivating long-term relationships and crisis management Public relations isn’t a quick fix.

article thumbnail

Coronavirus crisis’ consumer impact—new data on purchase decisions and behaviors

Agility PR Solutions

The coronavirus outbreak is creating unprecedented challenges for consumer industries of all shapes and sizes—from travel & tourism to dining & recreation, and whether for business or pleasure, consumers today are showing a reluctance to get involved in many of the things that just weeks ago they didn’t think twice about.

Consumer 156
article thumbnail

COVID sparks a new wave of innovation across consumer industries—what’s changing?

Agility PR Solutions

Retailers, consumer goods, and travel companies are shifting from reacting to the COVID crisis to reinventing products and services—illustrating how the pandemic has accelerated demand for innovation, according to new research from professional services firm Accenture. appeared first on Agility PR Solutions.

article thumbnail

Fast food industry serves up decent brand intimacy—which brands lead?

Agility PR Solutions

During the COVID crisis, brands have relied more on developing emotional connections with consumers for success. The post Fast food industry serves up decent brand intimacy—which brands lead? Brand intimacy performance has […]. appeared first on Agility PR Solutions.

Industry 146