Prohibition

APRIL 7, 2022

With the social media landscape ever-changing, there are always different updates and trends emerging that social media managers need to be mindful of. If you prefer a quick video to learn for the latest social media trends here are the highlights from our latest webinar.

Instagram 62

Instagram Social Media Trends Media 62

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Fear will be your downfall, not social media. Social media presents so many powerful opportunities to communicate and build trusting relationships with your audiences.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

Shift Communications

JULY 24, 2017

Before activating a speaking bench or hitting the phones to contact media friendlies, you need to understand what and how the situation needs to be addressed. Brands that are too quick to pull the trigger – usually via social media – often get caught in a riptide of negative backlash. Know thy allies. As such, G.W. Now that G.W.

Case Study 94

Case Study Crisis Management Crisis Study 94

The Proactive Report

APRIL 15, 2023

This is similar to the shift that occurred with the introduction of social media almost 20 years ago. And once again the PR community is wary of this new technology and hesitant to adopt it. Just as happened with social media, many PR practitioners are not jumping in.

Social Media 130

Social Media Measurement Tools Data 130

PRSay

NOVEMBER 27, 2023

16, she shared her international perspective to students in a session titled “Diverse Roots, Universal Impact: Humanizing Reputation and Crisis Communications.” ” Beforehand, Agrait talked with PRsay about crisis management. That’s the last thing you want to do as a communicator. Responsiveness.

Crisis Communications 122

Crisis Communications Crisis Communications Crisis Management 122

Reputation Us

OCTOBER 27, 2020

For nonprofits, it’s no different and may be even more important today, given the ongoing health, social, and economic impacts of the COVID-19 pandemic. Want to know how your nonprofit organization is viewed in the community; by those you serve, by donors, by stakeholders? public, political, media, social media).

Nonprofit 148

Nonprofit Reputation Crisis Management Crisis 148

Melissa Agnes

JANUARY 27, 2015

There is currently a huge divide between police officers / agencies and the communities they serve. My friend and colleague, Tim Burrows , a retired police officer and now social media consultant for police agencies, is one of the ones out there doing it right. podcast, called The Police Podcast.

Community 100

Community Crisis Crisis Management Crisis Communications 100

Reputation Us

AUGUST 1, 2016

If we think of a colony as a community, working in many ways like a company, one bee’s sting works something like a fire alarm going off. The pheromone she releases sends a crisis signal back to the hive, relaying information quickly: Act! The post Crisis Management: Working with Bees appeared first on LTPR.

Crisis Management 60

Crisis Management Crisis Crisis Communications Internal 60

5W PR

OCTOBER 11, 2023

Leveraging social media Platforms like LinkedIn and Twitter are excellent for professional networking. When a crisis occurs, especially one with international implications, having contacts in various regions can be critical for effective crisis management. Providing value Networking is a two-way street.

Publicity 103

Publicity Internal International Resources 103

Melissa Agnes

OCTOBER 22, 2014

The Law Enforcement Social Media Conference. A three day event, The Law Enforcement Social Media Conference is the first ever online social media conference for law enforcement and the speaker list is sensational! Because let’s face it, “just the facts” doesn’t work on social.

Conference 100

Conference Social Media Media Crisis 100

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

Yes, social media pushback can be constructive, yet it often spins out of control. To its credit, the social media manager for Duolingo posted a heartfelt apology. Don’t over-delegate social content. Social media marketing has matured dramatically over the last 15 years.

Construction 385

Construction Crisis Reputation Social Media 385

Reputation Us

NOVEMBER 12, 2021

Enhance, advance, and protect your nonprofits valuable reputation, thereby building and keeping trust within the communities you serve. public, political, media, social media). An actionable 2022 reputation management plan. An actionable 2022 reputation management plan.

Reputation 78

Reputation Nonprofit Crisis Management Training 78

Prohibition

AUGUST 24, 2023

Their expertise lies in managing communication and reputation for food-related businesses, including restaurants, food manufacturers, distributors, and retailers. These agencies are adept at handling various aspects of public relations, from brand building to crisis management , with a specific focus on food safety.

Agency 62

Agency Crisis Management Crisis Communications Crisis 62

Burrelles Fresh Ideas

NOVEMBER 7, 2023

Skill Development — learn valuable skills in media relations , content creation, event planning, crisis management, etc. Without this research, targeting, and communication strategies in place, it would be even harder for these companies to implement their renewable energy project in new areas across the United States.

Agency 88

Agency Energy Crisis Management Industry 88

Melissa Agnes

APRIL 11, 2018

Not only is this presenting the organization with severely impactful consequences and challenges that they now have to successfully navigate, but this whole situation is a giant missed opportunity for the social media leader. An issue that was their responsibility and duty to manage, as Zuckerberg openly realizes.

Crisis 160

Crisis Crisis Management Policies Privacy 160

ImPRessions - Crenshaw Communications

JUNE 29, 2020

Now is the time to ramp up customer-centric measures like community service and thought leadership – which classic PR programs deliver very well. PR, content marketing, and social media marketing offer a relatively budget-friendly and measurable way to define a brand through its own actions as well as leadership communications.

Marketing 225

Marketing Leadership Crisis Healthcare 225

Melissa Agnes

SEPTEMBER 4, 2018

Captain Chris Hsiung and Katie Nelson, of Mountain View Police Department, join The Invincible Brand Podcast to discuss how they quickly overcame an escalating viral crisis in a way that increased the trust their community and the general public have in their brand. Follow and connect with MVPD on social: Facebook.

Crisis 176

Crisis Viral Brand Branding 176

Karen Freberg

FEBRUARY 25, 2019

As I have shared with my students all the time, blogging and social media can open up some amazing opportunities you would have never imagined. We have similar interests and connections in the crisis management field. Social media truly opens doors. Social media does open opportunities.

Social Media 50

Social Media Internal International Media 50

PRSay

MARCH 23, 2018

In corporate settings, outside crisis management experts can use their mental and physical distance from a crisis to see it clearly. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes. Such allies need to be organized, however, for crisis management messages to be consistent.

Corporate 86

Corporate Communications Crisis Management Crisis 86

Prohibition

NOVEMBER 8, 2021

So that involves lots of exciting things like online community building, social media listening, brand audits, online crisis management, content marketing and video seeding. You need to have solid media relations skills, have managed some talented PR executives before.

Crisis Management 62

Crisis Management Agency Crisis Social Media 62

Victorious PR

JUNE 8, 2023

In this comprehensive blog post, we will explore why crypto projects need PR, the role of blockchain PR agencies, and how strategic PR efforts can elevate a project’s visibility, credibility, and community engagement. To establish trust and credibility, working with a reputable crypto PR agency becomes imperative.

Education 52

Education Community Agency Crisis 52

ImPRessions - Crenshaw Communications

FEBRUARY 1, 2021

PR, on the other hand, with its ties to reputation and crisis management, is thought to play a more defensive role, designed to protect the corporate brand. At the same time, they needed to make sure that their customers, employees, and communities heard from the companies behind the brands.

Marketing 310

Marketing Product Launch Corporate Viral 310

Reputation Us

OCTOBER 4, 2021

Today, organizations of all sizes face mounting pressure from employees, customers and their communities to speak frankly on a growing list of high-profile issues, from racial equality to vaccinations. With 24-hour news and instantaneous social media, it’s hard to remain neutral. This can create a crisis management situation.

Reputation 78

Reputation Crisis Management Employee Government 78

Reputation Us

OCTOBER 4, 2021

Today, organizations of all sizes face mounting pressure from employees, customers and their communities to speak frankly on a growing list of high-profile issues, from racial equality to vaccinations. With 24-hour news and instantaneous social media, it’s hard to remain neutral. This can create a crisis management situation.

Reputation 78

Reputation Crisis Management Employee Government 78

Melissa Agnes

SEPTEMBER 12, 2014

Help Prevent A Crisis With A Social Media Risk Analysis. Crisis Management Resources' Other articles worthy of your attention. 3 Important Takeaways from Emory University Hospital’s Ebola Controversy. Written by yours truly , this article discusses exactly what the title promises!

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Melissa Agnes

JUNE 12, 2014

Two years ago this month, Rich Klein , Jonathan Bernstein and I started a weekly Google Hangout where we would discuss the latest and hottest crisis trends and crises in the news. We named it, The Crisis Show. I was honored when Rich invited me back on the show to celebrate The Crisis Show’s two year anniversary.

Crisis 186

Crisis Crisis Management Crisis Communications Interviews 186

Konnect Agency

NOVEMBER 20, 2023

Whether it be through social media ads, 3rd party endorsements, or other forms of advertising, make sure you know the rules. Prepare for Crisis Management: Election years in particular place a lot of Americans on edge. Of course, you should always have a crisis management plan in place just in case of any major event.

Trends 52

Trends Strategy Crisis Management Technology 52

Prohibition

AUGUST 1, 2023

In this article, we will explore the importance of food PR for vegan and vegetarian brands, the key strategies for successful campaigns, and the role of social media and influencer partnerships. Leveraging Social Media for Food PR In today’s digital age, social media has become an indispensable tool for food PR.

Brand 62

Brand Branding Ethics Storytelling 62

Presspage

MARCH 2, 2021

No news isn't always good news Once a crisis breaks out, it might be a matter of minutes before the media reaches out to you for comments, your customers might have already picked it up and started asking about it on social media. Dark sites: a set of landing pages or information hubs that you prepare in advance.

Crisis 148

Crisis Software Crisis Management Crisis Communications 148

Reputation Us

NOVEMBER 18, 2019

public, political, media, social media), An actionable 2020 reputation management plan, and. Reputation management support that includes content management, crisis management, media relations, social media, news releases and message unity training.

Nonprofit 60

Nonprofit Reputation Crisis Management Training 60

PRSay

DECEMBER 18, 2019

In the new era of corporate responsibility, large organizations increasingly turn on a dime when faced with criticism on social media. For PR practitioners, crisis managers, and the organizations they counsel, the NBA episode offers some valuable tips. Tip 1: Live your values. Photo by Andrew D.

Corporate 81

Corporate Crisis Management Crisis Government 81

Stephen Waddington

FEBRUARY 12, 2021

Issues and crisis management have come to the fore as companies are forced to react to economic factors and as misinformation about COVID-19 continues to spread, placing a sharper focus on tackling fake news and the need for customer transparency and honesty.

Crisis Management 88

Crisis Management Print Ethics Local 88

Melissa Agnes

OCTOBER 28, 2014

Canada suffered two terrorist attacks last week and, though there is some criticism out there around certain aspects of the way officials communicated in this crisis, I would like to highlight what has made me most proud. The rules of crisis management and crisis preparedness apply here.

Case Study 216

Case Study Crisis Government Crisis Management 216

PRSay

JUNE 30, 2021

Before witnesses had a moment to compose themselves, Fort Lauderdale Mayor Dean Trantalis, the city’s first openly gay leader and a witness to the incident, was quoted telling the already assembled media there had been a “terrorist attack” on the LGBTQ+ community. A comprehensive crisis communications plan is a necessity.

Crisis Communications 102

Crisis Communications Crisis Communications Local 102

Melissa Agnes

OCTOBER 28, 2014

Canada suffered two terrorist attacks last week and, though there is some criticism out there around certain aspects of the way officials communicated in this crisis, I would like to highlight what has made me most proud. The rules of crisis management and crisis preparedness apply here.

Crisis Management 100

Crisis Management Crisis Government Community 100

Reputation Us

MAY 12, 2020

Today my team and I work to safeguard the reputations of our credit union partners, emphasizing communication strategies for staff, members and community. Here are my crisis management insights and executive tips in response to the top questions credit union leaders are asking during this unprecedented time. A: Listen.

Crisis 78

Crisis Financial Banking Crisis Management 78

Melissa Agnes

AUGUST 25, 2014

As you probably know, I’ve been having an interesting debate with a fellow crisis professional on whether or not to shut social media down in a crisis. As we know, in a crisis it’s very easy to lose your narrative to rumors, speculation and to have your social media channels hijacked.

Crisis Communications 243

Crisis Communications Facebook Crisis Communications 243