Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Fear will be your downfall, not social media. Social media presents so many powerful opportunities to communicate and build trusting relationships with your audiences.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

The Proactive Report

APRIL 15, 2023

This is similar to the shift that occurred with the introduction of social media almost 20 years ago. Just as happened with social media, many PR practitioners are not jumping in. Here are some ways AI can help you: Audience Analysis and Tracking : AI algorithms can analyze data and identify patterns in consumer behavior.

Social Media 130

Social Media Measurement Tools Data 130

Onclusive

APRIL 29, 2021

There are very few crisis situations where less communication is better. That’s why media monitoring, sentiment analysis and competitive intelligence gathering are your best friends in a time of crisis. Honesty, transparency and timing are everything during a crisis. How do we repair what’s been damaged (e.g.

Crisis 367

Crisis How To Crisis Communications Reputation 367

Wadds Inc.

FEBRUARY 15, 2023

Communicate in a Crisis by Kate Hartley sets out to answer that question. It’s a manual for the digital age, a guide to how companies and communicators can chart a path through the dangers of fake news, social media “outrage” and the declining trust that can undermine brands. The book is split into three sections.

Crisis 98

Crisis Communications Crisis Management Analysis 98

Critical Mention

NOVEMBER 5, 2019

Social media platforms may have been created for friendly networking, but since then, they’ve evolved into tech hubs where anybody can network with anyone else. So, it’s important for all organizations to acknowledge and react to the impact social media has on consumers. Social Media Improves Customer Service.

Social Media 105

Social Media Media Customer Service Radio 105

Newsfile

DECEMBER 13, 2023

In the constantly evolving AI landscape, IR professionals must excel at creating precise AI prompts for effective financial reporting, investor engagement and crisis management. AI Prompts for Strategic IR Development and Feedback Analysis Did you know that 75% of investors use digital sources to make investment decisions?

Financial 105

Financial Crisis Management Training Analysis 105

Shift Communications

JULY 24, 2017

Before activating a speaking bench or hitting the phones to contact media friendlies, you need to understand what and how the situation needs to be addressed. Brands that are too quick to pull the trigger – usually via social media – often get caught in a riptide of negative backlash. Know thy allies. As such, G.W. Now that G.W.

Case Study 94

Case Study Crisis Management Crisis Study 94

Onclusive

NOVEMBER 8, 2023

The challenges stopping effective media tracking Volume of Coverage: Tracking earned media coverage can be a formidable task, primarily due to the sheer volume of coverage generated in our fast-paced digital world. But, this is a crucial aspect of effectively managing PR coverage. million terabytes of data is created each day.

How To 195

How To Tools Analytics Reddit 195

Onclusive

NOVEMBER 8, 2023

The challenges stopping effective media tracking Volume of Coverage: Tracking earned media coverage can be a formidable task, primarily due to the sheer volume of coverage generated in our fast-paced digital world. But, this is a crucial aspect of effectively managing PR coverage. million terabytes of data is created each day.

How To 195

How To Tools Analytics Reddit 195

NewsWhip

NOVEMBER 22, 2023

Whether it’s for spotting a breaking story or conducting a reflective analysis post-event, the metric stands out as a key indicator of a story’s virality, offering insights into how and why certain content is resonating with audiences. Perfect for : All users seeking a clear visual representation of media and public interest over time.

Viral 78

Viral Analysis Comparison Trends 78

Agility PR Solutions

SEPTEMBER 7, 2021

What’s worse, the internet and social media have made the role increasingly challenging in terms of getting the right story to the right people. In 2020 alone, PR executives got a taste of crisis management with the myriad of crisis communications challenges that rocked the industry. […].

Publicity 177

Publicity Crisis Management Crisis Communications Crisis 177

Melissa Agnes

AUGUST 29, 2014

Emory’s Excellent Crisis Communication on Facebook. Does Common Sense On Social Media Come With Age? Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Social Media for Healthcare: What’s The Potential? Crisis Management Resources'

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Communications Conversations

MARCH 6, 2018

As a hiring manager. And, a social media thought leader here in the Twin Cities. First, tell us a little about your role at Cargill as the global social media lead. In short, when it comes to social media at Cargill, the mouse stops here. As a leader. What does that entail? Hard question.

Social Media 102

Social Media Media Corporate Resources 102

Flack's Revenge

SEPTEMBER 11, 2019

What are the similarities and differences with other kinds of crisis management? A cyber-attack is a special kind of crisis. As such, these incidents add wrinkles to the traditional crisis management playbook. That means moving quickly to gather the facts and implement a crisis management plan.

Crisis Management 180

Crisis Management How To Crisis Reputation 180

Reputation Us

DECEMBER 23, 2014

At LT Public Relations, we are firm believers that good PR doesn’t just happen—it takes thoughtful analysis and planning. The end of one year and the beginning of the next is an ideal time to take a step back and review the current state of your company’s PR efforts and prepare for the next 12 […].

Crisis Management 129

Crisis Management Crisis Communications Reputation Crisis 129

Presspage

FEBRUARY 28, 2024

That same PWC survey found that only 23% of people felt that their company’s various crisis management functions are well integrated, while less than half of business communicators admit to having a documented crisis comms plan drafted, according to JOTW. The last thing you’ll want to do now is prepare for the next crisis.

Crisis 113

Crisis Reputation Software Crisis Communications 113

PRSay

SEPTEMBER 16, 2020

There, we were offering social media messages and supporting graphics, stories for use in facility newsletters, news releases, and overall talking points for senior leaders, veterans service organizations, congressional members and others.

Ethics 203

Ethics Public Affairs Crisis Management Training 203

Melissa Agnes

SEPTEMBER 4, 2020

Furthermore, if someone were to publish something negative about you online—be it negative allegations, unwanted news stories, harmful social media attacks, defamation, or a crisis for the very organization for which you work—how confident are you that your online reputation, your good name, would withstand such an attack?

Brand 234

Brand Branding Reputation Crisis 234

Burrelles Fresh Ideas

NOVEMBER 7, 2023

Skill Development — learn valuable skills in media relations , content creation, event planning, crisis management, etc. Find out how Burrelles empowers agencies with media outreach, monitoring and analysis services. Team Collaboration — the opportunity to learn from colleagues with different expertise.

Agency 88

Agency Energy Crisis Management Industry 88

Burrelles Fresh Ideas

FEBRUARY 27, 2024

Teasers , trailers, and sometimes complete ads are frequently unveiled in the weeks leading up to the big game, captivating audiences on television, online platforms, and across various social media channels. million in revenue across various media channels, including print, digital, radio, TV, highlights, and social media.

Sports 85

Sports Television Advertising Advertising 85

PRSay

AUGUST 3, 2018

c) Anything a public figure does not like that a rival or the media said. This speaks to one of the new rules of crisis management in the digital age. We have to understand the changing role of the media in a time when people question the validity of the news if it doesn’t support their own beliefs.

Crisis 68

Crisis Crisis Management Media Newspapers 68

Melissa Agnes

SEPTEMBER 12, 2014

Help Prevent A Crisis With A Social Media Risk Analysis. Crisis Management Resources' Other articles worthy of your attention. 3 Important Takeaways from Emory University Hospital’s Ebola Controversy. Written by yours truly , this article discusses exactly what the title promises!

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Melissa Agnes

MARCH 6, 2018

The audit phase is about analyzing where your organization currently sits on the crisis ready spectrum, with the aim of being able to use that analysis as a baseline to determine the next steps towards becoming crisis ready. Has your organization identified its most likely high-risk, high-impact issue and crisis scenarios?

Crisis 172

Crisis Crisis Management Handbook Viral 172

Landis PR

JANUARY 9, 2023

For example, chatbots can be used to respond to frequently asked questions, freeing up time for PR professionals to work on media outreach and content creation. Media outreach: AI could be used to identify and target relevant media outlets and journalists, and even help to craft personalized pitches.

Ethics 52

Ethics System Crisis Management Data 52

Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

Perhaps a detailed analysis will show it's not worth rushing into a massive reaction, but keeping a close eye on a situation and readiness to respond when necessary might be enough. If you don't monitor reviews about your business regularly, it's time to start doing so during a crisis.

Crisis Communications 52

Crisis Communications Crisis Communications How To 52

Critical Mention

OCTOBER 25, 2021

Greg, who never quite understands what is going on in any situation, agrees to help without comprehending what exactly is involved; he is essentially trying to manually keep track of the reaction to Kendall’s press conference across all of the internet and social media until a more formal solution is available.

Media 162

Media Fashion Television Radio 162

Critical Mention

FEBRUARY 20, 2020

Some audiences seek out metrics and analytical data while others look out for media mentions via TV and radio shout-outs, online attributions or social media tags, tweets and posts. Measure Your Reputation with Sentiment Analysis. Many organizations and businesses heavily rely on media data and analytics.

Reputation 105

Reputation Brand Branding Analytics 105

Cision

MAY 18, 2015

Social media listening has become a broad, all-encompassing term that represents a bunch of different applications for social data. The tactics and tools that we use to manage social listening are the result of how we understand that social media serves our intended purposes. Competitor analysis.

Customer Service 120

Customer Service Social Media Analysis Data 120

Prohibition

JANUARY 24, 2022

Crisis communications are key in today’s interconnected social media world. What causes a crisis to go viral? Secondly, you can outsource the crisis management to a trusted agency like Prohibition PR. This has several advantages which may eclipse all other forms of internal crisis management solutions.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Prohibition

AUGUST 19, 2021

We live in a world in which social interaction and social media networks are integral. It is important to remember that what people find when they search for you online and what other people say about you in the press, social media, online forums, profiles, videos, and images have an enormous influence on how they perceive you.

Reputation 118

Reputation Google Crisis Management Engineering 118

5W PR

JUNE 22, 2020

Tips for Post-PR Crisis Management. ? Organizations should conduct a debrief and analysis of everything that happened during the crisis, including everything that was mentioned about the brand on social media. ?

Crisis 88

Crisis Communications Crisis Communications Crisis Management 88

Prohibition

AUGUST 4, 2021

Online Brand Reputation Management is now one of the most important tools for business today. With the advent of online reviews, social media sites like Facebook, Twitter, Instagram etc., managing your reputation has become an all-encompassing affair that businesses can no longer ignore. Social Media Marketing (SMM).

Reputation 62

Reputation Brand Branding SEO 62

Prohibition

JANUARY 14, 2022

Regardless of the size of your business, creating a PR crisis plan will help you stay on message and control the response to any situation that puts your business at risk. The following are 11 steps you can take to create a solid PR crisis plan: 1. Set up a PR crisis management team.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

NewsWhip

JUNE 2, 2021

The media ecosystem seems to have all the predictability of a storm, with reputation threats, crises and major news events exploding on millions of potential vectors. . Through the right analysis, the chaos yields considerable predictability and confidence for those navigating it. Predictive Crisis Management .

Media 88

Media Data Reddit Crisis 88

Waxing UnLyrical

AUGUST 1, 2019

In the age of social media, it’s not unheard of for a business to be held accountable for what one of its employees says online. All of this means that PR crisis management is something that every organization of any size needs to consider.

Crisis 64

Crisis Crisis Management Radio Analysis 64

Reputation Specialist Michael Toebe

MARCH 7, 2022

There is a better way, says one crisis management professional. In Sharing Your Side Of The Story In The Midst Of A Reputation Crisis: 5 Tips , Evan Nierman wrote at Forbes.com about more strategic, effective ways in which to intelligently respond to narratives that might be both unflattering and destructive.

Reputation 52

Reputation Crisis Analysis Crisis Management 52

Onclusive

SEPTEMBER 20, 2023

For PR and Communications professionals, conducting thorough competitor analysi s holds a wealth of insights that can significantly shape and elevate your strategic efforts. Here, we explore why competitor analysis is vitally important for PR and Comms professionals and how your comms activity will benefit from deeper competitor insig hts.

Analysis 221

Analysis Crisis Management Tools Strategy 221