Melissa Agnes

SEPTEMBER 21, 2014

Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? These are the questions Jonathan Hemus and I discuss and answer in this episode of The Crisis Intelligence Podcast.

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Agility PR Solutions

MARCH 17, 2020

But many businesses don’t realize just how beneficial they can be during a crisis, mainly because they don’t even understand chatbots to begin with. The post Why chatbots are essential for your crisis management plan appeared first on Agility PR Solutions.

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Shift Communications

JULY 19, 2017

Anyone Could Need Crisis Management (…and at Anytime). is suffering a crisis. As our VP of Marketing Tech previously summarized : In a crisis management situation, something has gone wrong and your brand is on fire. s PR reps/trusted advisors/crisis comms ride-or-dies, deny the fire of its resources we shall.

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Agility PR Solutions

JANUARY 9, 2020

As we look toward 2020, two key areas—crisis management and healthcare communications—may be among those experiencing the most dramatic shifts for PR professionals. Crisis and reputation management continues to evolve as the media battle for online click and social media […].

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Melissa Agnes

FEBRUARY 1, 2017

Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to be sharing the latest Crisis Intelligence Podcast with you!

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ImPRessions - Crenshaw Communications

JANUARY 11, 2023

In addition to generating written content, ChatGPT can also be used for media monitoring and analysis. Another important aspect of PR is crisis management, and ChatGPT can help in this area as well. ChatGPT’s ability to process and understand large amounts of text data can also be beneficial for market research.

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Onclusive

JUNE 8, 2022

These insights are based on our quantitative analysis of the PR Attribution data from over 100,000 earned media articles published in 2021 that covered both business-to-consumer and business-to-business brands across a wide range of industries. This is the most unexpected finding of all. Want more insights?

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Onclusive

JUNE 8, 2022

These insights are based on our quantitative analysis of the PR Attribution data from over 100,000 earned media articles published in 2021 that covered both business-to-consumer and business-to-business brands across a wide range of industries. This is the most unexpected finding of all. Key takeaways from our research. Want more insights?

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Consumer Brand Branding Media 195

Onclusive

MAY 13, 2021

A crisis situation can disrupt operations, damage reputations, destroy shareholder value, and trigger other threats. However, if you have the proper crisis management plan in place, it is easier to effectively manage a crisis and protect your brand reputation, ultimately safeguarding your entire organization.

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Agility PR Solutions

FEBRUARY 26, 2019

You need to have some of those key people in place when the crisis hits, so you can respond quickly and effectively before the situation escalates. The post How to build a PR crisis-management team—before crisis strikes appeared first on Agility PR Solutions.

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Remote PR Jobs

JANUARY 30, 2024

Analytical thinking also plays a vital role in crisis management. When faced with a reputational challenge or potential crisis, PR professionals must be able to quickly gather and analyze information to assess the situation accurately.

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Newsfile

DECEMBER 13, 2023

In the constantly evolving AI landscape, IR professionals must excel at creating precise AI prompts for effective financial reporting, investor engagement and crisis management. AI Prompts for Strategic IR Development and Feedback Analysis Did you know that 75% of investors use digital sources to make investment decisions?

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Financial Crisis Management Training Analysis 105

Wadds Inc.

FEBRUARY 15, 2023

But as no communicator can be on red alert all the time – as Hartley, founder of crisis training agency Polpeo, points out – being able to tell a short-lived social media controversy from a major real-world business risk is essential. The first two, focusing on the digital realm, make the book stand out from other crisis management manuals.

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Shift Communications

JULY 24, 2017

Sysomos is a tool that can be used to track online discussions around specific terms and phrases associated with the crisis. The platform scours social media, news sites and forums for mentions of these words, which can be exported for further analysis. The post Shark Week Case Study: A Lesson in Crisis Management, Pt.

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Case Study Crisis Management Crisis Study 94

Onclusive

APRIL 29, 2021

There are very few crisis situations where less communication is better. That’s why media monitoring, sentiment analysis and competitive intelligence gathering are your best friends in a time of crisis. It is almost always the case that more communication, and more well-informed communication, is the best strategy.

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Onclusive

DECEMBER 28, 2021

Our data collection and analysis doesn’t end there—we also survey the industry’s most experienced communicators and business executives during our live webinars. As a data science company, Onclusive is known for our unique and unexpected insights from comprehensive media monitoring and PR Attribution.

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Reputation Us

JANUARY 8, 2024

2024 will be another monumental year of continued change in the world of corporate reputation management. Taking it one step further, simulating realistic crisis scenarios can help you understand real vulnerabilities that can threaten your company’s reputation, and allow you to fix them. Casey Boggs 4.

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Buchanan PR

APRIL 17, 2024

Reputation Management: Keeping tabs on public conversations and promptly addressing any negative comments or concerns. Competitor Analysis: Tracking competitors’ activities and comparing their online presence to gain a competitive edge.

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Flack's Revenge

SEPTEMBER 11, 2019

What are the similarities and differences with other kinds of crisis management? A cyber-attack is a special kind of crisis. As such, these incidents add wrinkles to the traditional crisis management playbook. That means moving quickly to gather the facts and implement a crisis management plan.

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ImPRessions - Crenshaw Communications

SEPTEMBER 23, 2020

It’s not the biggest story in the country today, but it’s instructive for PR and crisis management experts. In the final analysis, Ellen DeGeneres is a brand, and it’s her brand integrity that is at stake. Yet after the opener, the constant reversion to humor undercut the sincerity of the message.

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Crisis Management Employee Crisis Analysis 308

Melissa Agnes

FEBRUARY 19, 2014

Less than a year after her disastrous issue-made-crisis on account of her serious lack of proper crisis management , Deen has created a new company, Paula Deen Ventures, which is reported to be backed by Phoenix-based investor, Jahm Najafi. Or did last year’s crisis bury her too deep?

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Crisis Crisis Management Case Study Enterprise 245

NewsWhip

NOVEMBER 22, 2023

Whether it’s for spotting a breaking story or conducting a reflective analysis post-event, the metric stands out as a key indicator of a story’s virality, offering insights into how and why certain content is resonating with audiences. Ideal for event analysis, competitor comparisons, and monitoring the impact of campaigns or crises.

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Melissa Agnes

AUGUST 29, 2014

Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. This week’s episode of The Crisis Intelligence Podcast. TCIP #012 – The Leader’s Role in Crisis Management with Jane Jordan-Meier. Crisis Management Resources'

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The Proactive Report

APRIL 15, 2023

Here are some ways AI can help you: Audience Analysis and Tracking : AI algorithms can analyze data and identify patterns in consumer behavior. Crisis Management: In times of crisis, PR practitioners need to act quickly and decisively.

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Social Media Measurement Tools Data 130

Onclusive

NOVEMBER 8, 2023

But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. And needing to track it all in real-time adds a big extra layer of complexity. You can cut through the noise with this capability and zero in on what’s most relevant to you.

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Onclusive

NOVEMBER 8, 2023

But, this is a crucial aspect of effectively managing PR coverage. It enables reputation monitoring, crisis management, and time-dependent comms. And needing to track it all in real-time adds a big extra layer of complexity. You can cut through the noise with this capability and zero in on what’s most relevant to you.

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How To Tools Analytics Reddit 195

Presspage

FEBRUARY 28, 2024

That same PWC survey found that only 23% of people felt that their company’s various crisis management functions are well integrated, while less than half of business communicators admit to having a documented crisis comms plan drafted, according to JOTW. The last thing you’ll want to do now is prepare for the next crisis.

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Agility PR Solutions

SEPTEMBER 7, 2021

In 2020 alone, PR executives got a taste of crisis management with the myriad of crisis communications challenges that rocked the industry. […]. What’s worse, the internet and social media have made the role increasingly challenging in terms of getting the right story to the right people.

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PRSay

SEPTEMBER 16, 2020

Weekly analysis reports of metrics reached across the organization to help highlight our communications efforts and hold us accountable. We were fortunate enough to have Jim Lukaszewski, APR, Fellow PRSA, present “Ethical and Unethical Crisis Management” during one of the “Wednesday Wisdoms,” as we called the sessions.

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Ethics Public Affairs Crisis Management Training 202

Agility PR Solutions

JUNE 1, 2021

With the pandemic looming large, many public relations managers have donned the hats of crisis managers for their companies. They have become a bridge between brands, consumers, and stakeholders. Because the PR industry is struggling.

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Reputation Us

DECEMBER 23, 2014

At LT Public Relations, we are firm believers that good PR doesn’t just happen—it takes thoughtful analysis and planning. The end of one year and the beginning of the next is an ideal time to take a step back and review the current state of your company’s PR efforts and prepare for the next 12 […].

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Melissa Agnes

MARCH 6, 2018

The audit phase is about analyzing where your organization currently sits on the crisis ready spectrum, with the aim of being able to use that analysis as a baseline to determine the next steps towards becoming crisis ready. Has your organization identified its most likely high-risk, high-impact issue and crisis scenarios?

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PRSay

AUGUST 3, 2018

This speaks to one of the new rules of crisis management in the digital age. This lack of trust in mainstream news sources is a crisis that communicators can help control. Organizations must maintain strong monitoring and analysis systems that funnel to the central crisis management team as fast as possible.

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Reputation Us

SEPTEMBER 19, 2014

It used to be that ESPN’s SportsCenter was where I turned for my daily fix of sports highlights and analysis. From NFL scandals to doping incidents, the entire sporting world is a case study in crisis management—and ESPN (or should it be ESPR) is […] The post ESPN or ESPR? appeared first on LTPR.

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Case Study Sports Crisis Management Crisis 133

Agility PR Solutions

APRIL 11, 2021

We are the image shapers, the brand builders, the media handlers, the crisis managers. As public relations professionals, we wear many hats. We are also tasked with communicating quickly with a range of stakeholders—from customers and investors to business leaders, press, analysts and others—all with different agendas.

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Melissa Agnes

SEPTEMBER 12, 2014

Help Prevent A Crisis With A Social Media Risk Analysis. Crisis Management Resources' Other articles worthy of your attention. 3 Important Takeaways from Emory University Hospital’s Ebola Controversy. Written by yours truly , this article discusses exactly what the title promises! Risk analyses are so important.

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NewsWhip

FEBRUARY 23, 2023

That level should be based on the historical analysis that you’ve done. Stop and observe It happens — a story breaks, and you find yourself in the eye of a potential crisis. Repeat. Armed with your real-time data and analysis, now it’s time to act (or not) and merge art with science. Take Action.

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