How Not To Get Cancelled: A PR View
ImPRessions - Crenshaw Communications
AUGUST 4, 2022
But the joke infuriated many TikTok users, including our very own Chris Harihar, whose tweet went viral. To its credit, the social media manager for Duolingo posted a heartfelt apology. No one can predict the nature or severity of a reputation crisis, but most brands understand their own vulnerabilities and social communities.
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