Stern + Associates

APRIL 17, 2024

With 65% of CEOs indicating geopolitical concerns are among the top disruptors they expect to face over the coming 12 months, and climate issues, DEI’s validity and questions about democracy itself not far behind, business leaders have much to consider as they make important decisions for their employees, organizations, and themselves.

Policies 99

Policies Leadership Mobile Employee 99

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

NewsWhip

NOVEMBER 2, 2021

We discussed our latest brand crisis research around misinformation, worker strikes, and vaccine mandates and the key features of public and media interest during the October episode of the NewsWhip Pulse. Articles about vaccine mandates had strong engagement, especially when it came to brand decisions affecting employees.

Crisis 78

Crisis Brand Branding Airlines 78

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. ” In many companies, especially high-growth technology businesses, there have been different standards of behavior for certain employees.

Corporate 272

Corporate Reputation Policies Employee 272

PRSay

JULY 10, 2020

As a discipline, crisis management is categorized into three phases: pre-crisis (which involves prevention and preparation); crisis response; and post-crisis (evaluation and preparation). Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks. Envision the future.

Crisis 175

Crisis Crisis Management Employee Retail 175

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Melissa Agnes

DECEMBER 3, 2014

She also mentioned that a good CASL compliance policy could go a long way in protecting you. In today’s post, Maanit provides you with the seven steps you need to take to prepare an effective CASL compliance policy. For even more information and tips on CASL, listen to episode #025 of The Crisis Intelligence Podcast.

Policies 100

Policies Privacy Crisis Management Crisis 100

PRSay

OCTOBER 14, 2019

As the context and speed in which crises unfold in the digital age shifts, so does the task of crisis preparedness. Every week we talk to some of the 750-plus organizations which use our In Case of Crisis mobile app. We also meet with many others who are considering how to best upgrade their issues and crisis responsiveness.

Crisis 79

Crisis Crisis Management Training Mobile 79

Onclusive

JANUARY 7, 2021

Your communications team owns your company’s earned media, which is key to building the trust amongst all of your stakeholders, be it customers, employees or investors. Onclusive has observed that in many companies, communications often bounces between strategic relevance and task-oriented project work, unless a crisis is unfolding.

Communications 248

Communications Corporate Reputation Employee 248

ImPRessions - Crenshaw Communications

OCTOBER 27, 2016

For most of us, it would be awkward at the very least, but for a public figure or corporation, disclosure of private communications amounts to a full-blown public relations crisis. The unauthorized disclosure of private information is particularly tricky in crisis management terms. Have a digital media policy.

Privacy 120

Privacy Crisis Policies How To 120

ImPRessions - Crenshaw Communications

FEBRUARY 18, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Just two months ago, luggage company Away grappled with reputation stumbles after employees shared internal messages that unpacked a punitive workplace culture.

Corporate 156

Corporate Reputation Policies Employee 156

ImPRessions - Crenshaw Communications

JANUARY 6, 2022

Peloton was riding high just before Christmas after its speedy response to a fast-breaking PR crisis. The social audio platform didn’t suffer a PR crisis so much as a drop off the radar screen. The gaming company was hit with multiple investigations into alleged sexual assaults of female employees in 2021. The PR Losers.

Facebook 310

Facebook Crisis Employee Government 310

PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. A lack of details and the dread of the unknown can be concerning and upsetting for your audience during a virus-related crisis such as this. These types of things can throw a company into chaos,” said T.

Communications 212

Communications Employee Crisis Policies 212

5W PR

DECEMBER 18, 2018

Crisis communications, on its surface, is easy to comprehend and understand – when something bad happens, respond accordingly. However, crisis (as it is simply referred to in PR) much like the industries it serves, is constantly evolving to effectively and efficiently respond in times of need.

Crisis 68

Crisis Company Crisis Communications Crisis Management 68

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. It then launched a D&I training program for employees and joined the Human Rights Campaign’s Corporate Equality Index, which evaluates companies for LGBT-friendly policies.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

Flatiron Communications

FEBRUARY 16, 2015

Not too long ago, positive change inevitably occurred following an embarrassing news report of a company behaving badly, e.g., shafting its employees out of their justly earned wages. There was a day not too long ago when a growing media storm served as the primary catalyst to spur a company’s crisis team into action.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. It then launched a D&I training program for employees and joined the Human Rights Campaign’s Corporate Equality Index, which evaluates companies for LGBT-friendly policies.

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

The Stalwart Blog

JUNE 15, 2019

The matter didn’t involve any of their direct employees, and they’re not exactly sure what happened. When you’re a big brand or at least one that has a good following, even regionally, you’re going to have to take ownership of crisis PR situations, be it your doing or not. So, then, will the franchisor.

Crisis 60

Crisis Policies Social Media Employee 60

Maxim Behar

DECEMBER 4, 2021

Maxim Behar shared in an interview for Capital newspaper how the pandemic affected his company and team, how he managed to retain and increase its clients, what role social media play in communications today and how he defines the PR business in 2022. " Were you ready, were your clients ready for the crisis? - Of course not.

Newspapers 52

Newspapers Crisis Meeting Crisis Management 52

Reputation Us

NOVEMBER 7, 2023

Putting a Lock-Down on Leaks These five proactive preparation strategies can go a long way to managing the flow of information: Develop an Internal Communication Plan. Creating a robust crisis communication plan is imperative. This plan should address potential leaks, outline response strategies and involve legal counsel.

Reputation 78

Reputation Real Estate Internal International 78

Doctor Spin

FEBRUARY 22, 2024

Here we go: Public Relations Objectives Spin Academy | Online PR Courses Public Relations Objectives Public relations (PR) plays a crucial role in shaping public opinion by strategically managing the spread of information between an organisation and stakeholders , influencers , and publics. Driving Employee Engagement.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

PRSay

APRIL 5, 2021

Insights are also from the Center’s recent survey of 84 large public and private firms on how companies and their employee-funded PACs responded to the Capitol riot and objections to the election certification. The report’s insights stem primarily from a roundtable discussion featuring executives from more than 30 major U.S.

Report 164

Report Company Government Conference 164

Stern + Associates

DECEMBER 6, 2022

Lynn Perry Wooten: How to Emerge from Crisis a Better Organization. President of Simmons University, Lynn Perry Wooten is a crisis leadership expert. Rather than just putting out fires, Wooten focuses on the positive side of crisis management, asking, “ how do we get better as opposed to simply surviving a crisis? ”

Energy 62

Energy Government Policies Leadership 62

ImPRessions - Crenshaw Communications

JUNE 12, 2018

But as VP of public affairs, he fashioned a unique response to mounting criticism of Mobil during the energy crisis. His hardball tactics and paid op-eds paved the way for corporate PR officers to influence policy. He also massaged Mobil’s corporate image by sponsoring PBS programming, which elevated the image of the oil giant.

Corporate 178

Corporate Mobile Energy Public Affairs 178

Reputation Us

SEPTEMBER 7, 2016

The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Credit Union Crisis Planning Essential. Trying to communicate a crisis without a plan is like trying to float a boat with holes.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Presspage

MAY 29, 2017

This crisis could have been avoided if the PR department had been sufficiently embedded in the organization. To prevent crises like this from happening, you need to notice the red flags among existing policies and take them up with upper management. The PR team is only called in to fix things when a crisis has already started.

Journalism 79

Journalism Airlines Brand Branding 79

Reputation Us

MAY 10, 2019

.” PRSA attendees were provide insights and “how to” actions into reputation management, including: Identifying Reputation Vulnerabilities. Employee Engagement. Policies and Procedures. Crisis Communication Planning. Community Relevancy.

Reputation 60

Reputation Policies Crisis Communications Survey 60

Reputation Us

JUNE 11, 2019

Your IT team can typically stave off extortion scams by conducting regular internal awareness campaigns and establishing strict policies, while implementing email security solutions. As we say here at RepUs, protect the reputation that precedes you, BEFORE a crisis (or ransomware) DEFINES you. Identify vulnerabilities. vulnerable?

Reputation 88

Reputation Nonprofit Policies Software 88

Communications Conversations

FEBRUARY 13, 2017

It was 84 Lumber’s “Mother/Daughter” spot–and it was focused squarely on helping 84 Lumber hire and recruit prospective employees. Prospective employees can even fill out a quick form to request a recruiter contact them and help them identify the right opportunity at 84 Lumber. Interesting, right?

Case Study 68

Case Study Employee Crisis Management Policies 68

Sword and the Script

JANUARY 3, 2023

This can include the media, customers, employees, and the general public. Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. What is public relations?

Interviews 98

Interviews Publicity Technology Social Media 98

ImPRessions - Crenshaw Communications

DECEMBER 26, 2019

The WeWork disaster is particularly instructive for communicators because its crisis was in some ways a matter of PR succeeding too well. ” Yet the rebuttal was swiftly challenged by ProPublica, which produced evidence from McKinsey powerpoint presentations that was presumably obtained from employees.

Real Estate 156

Real Estate Reputation System Sports 156

ImPRessions - Crenshaw Communications

APRIL 10, 2018

” Most significantly, he blames lower-level employees, saying they “misinterpreted” the company’s sales incentive policy. If 1% (over 5000) employees are fired for defrauding their customers, how can management not take responsibility for this behavior? He does say “we are sorry,” but not “I am sorry.”

Interviews 170

Interviews Media Training Training Video 170

Flatiron Communications

MARCH 18, 2018

In her eye-opening piece this week, The Guardian’s SF reporter Olivia Solon opens the curtain on the draconian efforts by Google, Facebook and presumably others to muzzle their employees from speaking publicly about their company’s doings.

Facebook 44

Facebook Employee Crisis Journalism 44

Flatiron Communications

OCTOBER 10, 2015

Well, that news-making, crisis-inducing catalyst reared its ugly head in the guise of a DraftKings employee using his company’s player/team data to “game” FanDuel’s site and “earn” himself $350,000 in the process. prompted New York State Attorney General Eric Schneiderman to commence an inquiry.

Sports 28

Sports Crisis Management Employee Crisis 28

PR 20/20

AUGUST 22, 2017

Human Resources is uneasy about adopting an employee social media policy. Be prepared to articulate the goals of your program(s), your objectives to achieve those goals and how your team intends to execute and manage them. Brainstorm contingency and crisis management plans.

Marketing 87

Marketing Resources Technology Internal 87

Flatiron Communications

MAY 29, 2015

Suddenly, one of America’s hippest retailers found itself in a crisis of confidence that impacted its stock price, incurred a $10 million settlement , and perhaps most importantly, gave a black bullseye to the brand esteem the company so carefully forged over the years. “The ” That was then. We had to decline.

Retail 28

Retail Fashion Policies Employee 28